It Work, Jobs in Crystal Palace, Gtl (with Salaries)

IT Support & Network Engineer
H-Tech —Croydon
- Full-time
- Customer service
- Windows
- Analysis skills
Quick apply
3d
One Desk IT (12-Month FTC)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
4d
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
2d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
IT 2nd Line Engineer
Southeastern Railway —London
- £35,000 a year
- Hybrid work
- Windows
- Annual leave
Quick apply
3d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Asset Manager
Pinnacle Group —London
- £40,000 - £45,000 a year
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
2d
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
10d
IT Service Desk Engineer
Charles Tyrwhitt —London
- Hybrid work
- Customer service
- Windows
- Communication skills
- Employee discount
10d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Software Tester / Software Technician / IT Operations Technicians
Pulhat Business —London
- £33,400 a year
- Temporary
- Java
- Analysis skills
- C++
Quick apply
Network Administrator
Nexgen Communication ltd —London
- £31,500 - £38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
1d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
Junior IT Engineer
Parry Street Tech —London
- From £26,500 a year
- Full-time
- Azure
- English
- IT
Quick apply
IT - Desktop Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
2d
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply

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IT Support & Network Engineer

H-Tech -
Croydon

Quick apply

Job details

Full-time | Freelance
3 days ago

Qualifications

Microsoft Windows Server
Desktop support
TCP
ITIL Certification
Customer service
Windows
DHCP
Analysis skills
CompTIA Network+
IT support
DNS
Network support
TCP/IP
Communication skills
Active Directory
CompTIA A+
Help desk

Full job description

About the Role

Location: Surrey & Croydon (Multi-Site School Environment)

We are looking for an experienced and customer-focused Level 2 IT Support & Network Engineer to provide onsite IT support across multiple school locations in the Surrey and Croydon area.

This is an excellent opportunity for a hands-on IT professional who enjoys troubleshooting technical issues, supporting users in person, and working across a varied IT environment. You will be responsible for delivering high-quality desktop support, maintaining network infrastructure, and ensuring the smooth day-to-day operation of IT services.

As the primary onsite IT Engineer, you will work closely with school staff and the wider IT team to provide reliable and responsive technical support.

Key Responsibilities

IT Support

Provide Level 2 onsite technical support for desktops, laptops, printers, mobile devices, and peripherals.
Diagnose and resolve hardware, software, and operating system issues.
Install, configure, and maintain end-user devices.
Support Microsoft Windows 10 and Windows 11 environments.
Assist users with Microsoft 365 applications and services.
Create, manage, and maintain Active Directory user accounts and permissions.
Perform software installations, updates, and device deployments.
Escalate complex technical issues when required.
Deliver excellent customer service while maintaining high levels of user satisfaction.

Network & Infrastructure Support

Troubleshoot wired and wireless network connectivity issues.
Support switches, routers, firewalls, and wireless infrastructure.
Assist with configuration and troubleshooting of TCP/IP, DNS, DHCP, VLANs, and network services.
Perform structured cabling and network patching where required.
Support Windows Server environments and related infrastructure.
Maintain accurate technical documentation, asset records, and support logs.
Assist with routine infrastructure maintenance and upgrades.

Multi-Site Support

Provide onsite support across six nearby school locations.
Travel between sites during the working day as required.
Provide cover during staff absence and school holiday periods when needed.
Prioritise and manage multiple support requests efficiently.
Work independently while collaborating with the wider IT support team.

Required Skills & Experience

To be successful in this role, you should have:

Minimum 3 years' experience in an IT Support, Desktop Support, Service Desk, or Network Support role.
Strong experience supporting Windows 10 and Windows 11.
Hands-on experience supporting Microsoft 365.
Experience administering Active Directory.
Knowledge of Windows Server environments.
Solid understanding of:
TCP/IP
DNS
DHCP
VLANs
Switching and Routing
Wireless Networking (Wi-Fi)
Hardware troubleshooting and repair experience.
Printer installation and support experience.
Experience using ITSM or helpdesk ticketing systems.
Excellent troubleshooting and analytical skills.
Strong communication and customer service skills.
Ability to work independently across multiple locations.

Desirable Skills

The following are advantageous but not essential:

Previous experience supporting schools or educational environments.
CompTIA A+ Certification.
CompTIA Network+ Certification.
Microsoft Certifications.
ITIL Foundation Certification.
Experience with Cisco, Aruba, Ubiquiti, or similar enterprise networking technologies.

Locations Covered

This role provides onsite IT support across the following school locations:

Canterbury Road
Worsfold House
Cobham
Lavender
Melrose
Whatley

Application question(s):

Can travel to all mentioned locations?

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: In person

Quick apply

Refine Your Search

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I want to receive the latest job alerts for it in crystal palace, gtl

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