Solution specialist Work, Jobs in Cuffley, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
10d
Head of Innovation
Burges Salmon —London
- AI
Renewable Energy Consultant
Trusted Home Solutions Ltd —Billericay
- £24,420.00 - £72,904.30 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
Quick apply
5d
Associate
JLL —London
- Microsoft Excel
10d
Warehouse Operative
SIG Plc —Edmonton
- Overtime
- Warehouse experience
- IT
- Communication skills
- Employee discount
- Life insurance
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
System & Digital Solutions Officer
Keech Hospice —Luton
- £26,133 - £28,143 a year
8d
Cyber Specialist - Digital Workplace
Equans —London
- Microsoft Office
- SharePoint
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Global Benefits Senior Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Analysis skills
EMPLOYEE RELATIONS SPECIALIST INDITEX UK
INDITEX —London
- Full-time
- Hospitality
- Bachelor's degree
- Travel
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Digital Learning & AI Content Specialist - Office based
Evoke Care —Croydon
- £250 - £350 a day
- Microsoft Powerpoint
- English
- SharePoint
Quick apply
7d
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
12d
Content Specialist
BYD Europe —Uxbridge
4d
Employee Relations Specialist
Browne —London
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
Quick apply
7d
Associate, Collaborative Partnering
WSP —London
- Travel
- Leadership
1d
Quality Improvement Lead
Whittington Health NHS Trust —London
- £66,274 - £73,496 a year
- Part-time
- Leadership
8d
Employment Specialist
Sovereign & Bale —Waltham Cross
- £28,500 - £32,500 a year
- Full-time
- Microsoft Outlook
- Travel
- IT
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

solution specialist jobs in cuffley, hrt

Remote Support Desk Operative

Level 3 Support Technician

Head of Innovation

Renewable Energy Consultant

Associate

Warehouse Operative

Welfare Advice Officer

System & Digital Solutions Officer

Cyber Specialist - Digital Workplace

Client Platform Specialist

Global Benefits Senior Specialist

EMPLOYEE RELATIONS SPECIALIST INDITEX UK

Customer Operations Specialist

Digital Learning & AI Content Specialist - Office based

Media Relations Consultant

Content Specialist

Employee Relations Specialist

Associate, Collaborative Partnering

Quality Improvement Lead

Employment Specialist

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