Customer service Work, Jobs in Cwmbran, Mon (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant - Market Street & Cafe
Morrisons —Cwmbran
- Café
- Annual leave
- Employee discount
Quick apply
10d
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
15h
Customer Team Member
Co-op —Pontypool
- £13.04 an hour
- Overtime
- Store discount
- Employee discount
1d
Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
- £30,404 a year
- Full-time
3d
Receptionist Supervisor
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- English
- Communication skills
- Paid training
7d
Event Catering Crew Member
The Hungry Cowboy —Pontnewydd
- £13.50 - £15.00 an hour
- Part-time
- Serving
- Hospitality
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Sales - Sales Advisor - UK
New Look —Newport
- Part-time
- Microsoft Word
10d
Retail Customer Service - 24 Hours
Betfred —Newport
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
20h
Customer Delivery Agent
Northgate Vehicle Hire —Cardiff
- £28,168 a year
- Weekend availability
- Employee discount
Quick apply
1d
Barista
Costa Limited —Newport
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
Part Time Deli Counter Assistant
Morris Of Usk Garden Centre —Usk
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
7d
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
20h
Customer Advisor
Boots —Abergavenny
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d
Dispensing and Chemist Counter Assistant
Malpas Pharmacy —Newport
- £12.21 - £14.50 an hour
- Part-time
- Medication administration
- Customer service
- Basic maths
- Store discount
- Employee discount
Quick apply
Sales Executive
WeBuyAnyCar —Pontypool
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Casual Sales Assistant
Sports Direct —Newport
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
8d
Coffee Shop Manager
Tidy Butt | Grounded Coffee & Wellness —Pontypool
- £14.50 an hour
- Full-time
- Serving
- Hospitality
- Sales
- Free parking
- Annual leave
Quick apply
4d
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave

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customer service jobs near cwmbran, mon

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in cwmbran, mon

Claims/ Customer Experience Coordinator

Customer Assistant - Market Street & Cafe

Switchboard Operator

Customer Team Member

Customer Voice Coordinator

Receptionist Supervisor

Event Catering Crew Member

Sales - Sales Advisor - UK

Retail Customer Service - 24 Hours

Customer Delivery Agent

Barista

Part Time Deli Counter Assistant

Customer Service Assistant

Customer Advisor

Dispensing and Chemist Counter Assistant

Sales Executive

Casual Sales Assistant

Customer Service Advisor

Coffee Shop Manager

Customer Service Advisor

I want to receive the latest job alerts for customer service in cwmbran, mon

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