Service technician Work, Jobs in Cwmbran, Mon (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
MET Technician
FMG Repair Services —Newport
- £22 - £23 an hour
- Annual leave
- Employee discount
Quick apply
3d
Facilities Technician
Cardiff Students Union —Cardiff
- £31,017 a year
- Full-time
- Carpentry
- Maintenance
- In-person
- Employee discount
- Life insurance
Quick apply
8d
Upholstery Technician
Upholstery2u Ltd —Newport
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Maintenance
- Mechanical knowledge
- Annual leave
Quick apply
5d
Electrical Technician
BAE Systems —Glascoed
- Up to £40,677 a year
4d
Mechanical Technician
BAE Systems —Glascoed
- Up to £40,677 a year
- Mechanical knowledge
3d
Medical Engineering Technician - St Woolos Hospital
Aneurin Bevan University Health Board —Newport
- £32,557 - £39,631 a year
- Full-time
- Paid training
20h
Technician - Repair
JCDecaux —Newport
- Full-time
- Communication skills
10d
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
11d
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Orthodontic Technician
Precision Full Service Dental Labs @pfsdental —Cardiff
- £29,000 - £35,000 a year
- Full-time
- In-person
Quick apply
2d
Cleaning Technician
Mrs Buckét Commercial Cleaning Services Ltd. —Caerphilly
- £13.44 - £13.45 an hour
- Monday to Friday
- Communication skills
- Referral programme
Quick apply
Aircraft Maintenance Technician
JMC Aviation —Saint Athan
- Communication skills
- Annual leave
Quality Technician
Safran —Cwmbran
- Full-time
- Continuous improvement
Master Technician
Swift Cars South Wales —Blackwood
- From £32,000 a year
- Full-time
- Heavy lifting
- Schematics
- Customer service
Quick apply
Audio Visual Technician
Sounds Commercial —Bristol
- From £32,000 a year
- Weekend availability
- In-person
- Communication skills
- Flexible schedule
- Referral programme
Quick apply
4d
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
DMC Technician
Connexus —Hereford
- £32,915.73 a year
- Full-time
11d
Electricity Distribution - Network Technician
National Grid Electricity Distribution —Cwmbran
- £55,835 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Panel Beater
FMG Repair Services —Newport
- Up to £24 an hour
- Annual leave
- Employee discount
Quick apply
5d

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service technician jobs near cwmbran, mon

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in cwmbran, mon

Claims/ Customer Experience Coordinator

MET Technician

Facilities Technician

Upholstery Technician

Electrical Technician

Mechanical Technician

Medical Engineering Technician - St Woolos Hospital

Technician - Repair

Field Service Technician / Engineer - Cardiff

Field Service Technician / Engineer - Bristol

Orthodontic Technician

Cleaning Technician

Aircraft Maintenance Technician

Quality Technician

Master Technician

Audio Visual Technician

IT Support Technician

DMC Technician

Electricity Distribution - Network Technician

Panel Beater

I want to receive the latest job alerts for service technician in cwmbran, mon

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