Accommodation Support Officer
Civic Recruitment Limited —Newport
- £17.10 an hour
- Full-time
- Hybrid work
- Databases
- Maths
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Housing Support Officer Full Time
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Tenant Support Worker - TAFF184*
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Housing Solutions Officer
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9d
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South Wales Police —Barry
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6d
Customer Liaison Officer
Fortem Solutions Ltd —Bristol
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Neighbourhood Officer (Job Share)
United Welsh —Caerphilly
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Neighbourhood Enforcement Officer
Bristol City Council —Bristol
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3d
Support Assistant TAFF188
Taff Housing Association —Cardiff
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13d
Income Officer
Bromford —South Gloucestershire
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- Full-time
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12d
Supported Housing Officer
1625 Independent People —Bristol
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Senior Geospatial Solutions and Engagement Manager
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9d
Relief Support Assistant - TAFF191 Abergavenny
Taff Housing Association —Abergavenny
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Relief Support Assistant - TAFF192 Barry
Taff Housing Association —Barry
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Senior Housing Support
Extra Care —Bristol
- £30,463 a year
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Senior Project Manager - New Homes Accelerator Regional
Homes England —Bristol
- £59,631 - £69,548 a year
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Growth Manager
Homes England —Bristol
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
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Support Worker
The Riverside Group —Bristol
- £28,031.56 a year
- Weekend availability
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9d
Relief Worker
The Riverside Group —Bristol
- £15.40 an hour
- Part-time
- Cash handling
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6d

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Accommodation Support Officer

Civic Recruitment Limited
Newport

Quick apply

Job details

Full-time | Fixed term contract
£17.10 an hour

Qualifications

Report writing
Report generation
Stakeholder collaboration
Financial reconciliation support
Microsoft Office Suite
Databases
Numeracy
Experience working with individuals experiencing homelessness
Maths
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Temporary Accommodation Officer – 3 Month Contract

Location: John Frost Square, Newport, NP20 1PA

Rate: £17.10 per hour (Umbrella)

Contract: 3 Month Contract

Hours: 37 Hours Per Week

Working Pattern: Hybrid Working – Approx. 2 Days Remote, 2 Days Office-Based, and 1 Day in the Community (subject to business needs)

Pay: Bi-weekly

Summary

We are seeking a dedicated Temporary Accommodation Officer to join our team for a 3-month contract. This role is crucial in supporting homeless households by managing temporary accommodation services. You will engage in various tasks, including housing administration, customer service, and income monitoring, ensuring that residents receive exceptional service. The position involves collaboration with landlords, accommodation providers, and internal teams to effectively manage temporary housing solutions. There are two positions available: one to cover sickness absence and another to assist with a housing benefit administration project.

Key Responsibilities

Manage the day-to-day operations of temporary accommodation for homeless households.
Coordinate and oversee emergency and temporary accommodation placements.
Serve as the primary contact for residents in temporary accommodation.
Address customer inquiries via phone, email, face-to-face, and community settings.
Support housing benefit processes, including rent payments and income monitoring.
Maintain accurate records and update housing management systems.
Assist with financial administration, including rent charges and reconciliation.
Collaborate with landlords, accommodation providers, housing teams, and external agencies.
Generate reports, statistics, and management data.
Handle orders, invoices, payment requests, credits, and debits.
Attend meetings and take minutes as needed.
Deliver a professional, customer-focused service to residents and stakeholders.

Essential

Requirements

Requirements:

Experience in Housing, Homelessness, Temporary Accommodation, Housing Administration, or a similar customer-focused environment.
Proven ability to interact directly with the public.
Strong administrative and organizational skills.
Proficiency in using databases and Microsoft Office applications.
Good numeracy skills.
Ability to manage competing priorities and meet deadlines.
Excellent communication and customer service skills.
Understanding of confidentiality and data protection requirements.
Ability to work independently and collaboratively within a team.

Desirable

Experience within a Local Authority Housing Service.
Knowledge of temporary accommodation or homelessness services.
Understanding of social housing management.
Experience with Housing Benefit administration.
Housing-related qualification.

What's on Offer?

£17.10 per hour (Umbrella)
3 Month Contract
37 Hours Per Week
Hybrid Working
Location: Newport
Opportunity to support homeless households and contribute to an essential housing service.
A diverse role encompassing housing administration, temporary accommodation management, housing benefit processes, and customer support.

Applications are particularly welcomed from candidates with experience as a Temporary Accommodation Officer, Housing Assistant, Housing Support Officer, Homelessness Administrator, Housing Administrator, Tenancy Support Officer, Accommodation Officer, or Housing Services Officer.

Quick apply

Refine Your Search

social housing jobs in cwmbran, mon

Accommodation Support Officer

Housing Support Officer Full Time

Tenant Support Worker - TAFF184*

Support Officer TAFF176R

Housing Solutions Officer

Neighbourhood Policing Support Officer

Customer Liaison Officer

Neighbourhood Officer (Job Share)

Neighbourhood Enforcement Officer

Support Assistant TAFF188

Income Officer

Supported Housing Officer

Senior Geospatial Solutions and Engagement Manager

Relief Support Assistant - TAFF191 Abergavenny

Relief Support Assistant - TAFF192 Barry

Senior Housing Support

Senior Project Manager - New Homes Accelerator Regional

Growth Manager

Support Worker

Relief Worker

I want to receive the latest job alerts for social housing in cwmbran, mon

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Temporary Accommodation Officer – 3 Month Contract

Summary

Key Responsibilities

Essential

Requirements

Desirable

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