Team leader Work, Jobs in Dagenham, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Retail Team Leader - Lakeside Shopping Centre
Donut Script Ltd —Lakeside Shopping Centre
- £33,000 a year
- Weekend availability
- Supervising experience
- Team management
- In-person
Quick apply
Shift Lead
B&Q —London
- £29,256 a year
- Part-time
- Annual leave
- Employee assistance programme
Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
7d
Festival Volunteers, Team Leaders, Access Champions, Access Team Leaders
Greenwich + Docklands International Festival —Greenwich
- £1 a year
- Temporary
- In-person
- Leadership
- Communication skills
Quick apply
5h
Trading Team Manager
B&Q —Belvedere
- £31,500 - £34,500 a year
- Part-time
- Annual leave
- Employee assistance programme
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
13d
Network Volunteering Services Lead (Dagenham, Barking, Newham
St John Ambulance —Dagenham
- Leadership
2d
Network Community Lead (Barking, Dagenham, Newham)
St John Ambulance —Dagenham
- Leadership
2d
Network Event Services Lead (Barking, Dagenham, Newham)
St John Ambulance —Dagenham
- Leadership
2d
Team Leader
Atlas Hotels —Greenwich
- £14.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
4h
Production Team Leader
PrepWorld —Northfleet
- £13.34 - £16.16 an hour
- Full-time
- English
- Free parking
Quick apply
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Clearance Team Leader
Woolmer Environmental Services —Welwyn Garden City
- £130 - £150 a day
- 8 hour shift
Quick apply
10d
Caretaking Team Leader
Royal Borough of Greenwich —London
- £32,535 - £33,987 a year
- Full-time
12d
People & Service Team Leader
River Island —Grays
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Team Leader (Full Time)
Globe Court Care Home —London
- £13.50 an hour
- Full-time
- In-person
- Care plans
- Leadership
- Free parking
Quick apply
14d
Network Operational Support Lead (Barking, Dagenham, Newham)
St John Ambulance —Dagenham
- Leadership
2d
Dispatch Team Leader
PrepWorld —Northfleet
- £13.37 - £14.21 an hour
- Full-time
- Microsoft Powerpoint
- IT
- Communication skills
Quick apply
Face to Face Fundraising Team Leader
Acorn Promotions Limited —London
- £18.60 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
- Annual leave
Quick apply
11d

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Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

team leader jobs in dagenham, gtl

Customer Experience Team Leader

Retail Team Leader - Lakeside Shopping Centre

Shift Lead

Team Leader

Festival Volunteers, Team Leaders, Access Champions, Access Team Leaders

Trading Team Manager

HELPDESK TEAM LEADER/MEMBER

Network Volunteering Services Lead (Dagenham, Barking, Newham

Network Community Lead (Barking, Dagenham, Newham)

Network Event Services Lead (Barking, Dagenham, Newham)

Team Leader

Production Team Leader

Office Team Leader

Clearance Team Leader

Caretaking Team Leader

People & Service Team Leader

Team Leader (Full Time)

Network Operational Support Lead (Barking, Dagenham, Newham)

Dispatch Team Leader

Face to Face Fundraising Team Leader

I want to receive the latest job alerts for team leader in dagenham, gtl

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