Business support Work, Jobs in Dalkeith, Mln (with Salaries)

Customer Services Assistant
Brodie Melrose Drysdale & Company Ltd —Musselburgh
- £24,420 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Life insurance
Quick apply
Postperson with Driving
Royal Mail Group —Bonnyrigg
- Part-time
- Employee discount
Crematorium Assistant
WesterleighGroup —Musselburgh
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
7d
249286 (GH) Medical Equipment Contracts Administrator
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Call to connect
- Business
14h
Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
3d
Apprenticeships Audit - Apprenticeship Edinburgh Autumn 2026
KPMG —Edinburgh
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Accounting
Workplace Co-Ordinator
Qualifications Scotland —Dalkeith
- £28,921 - £31,211 a year
- Full-time
- Heavy lifting
- Microsoft Office
- Driving
- Annual leave
3d
Marketing Executive
Tayl.net —Musselburgh
- £27,500 - £33,000 a year
- Full-time
- Social media management
- AI
- Communication skills
- Work from home
Quick apply
12d
Customer Assistant
Lidl —Musselburgh
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
4d
Mobile Pet Sitter
The Cat Sitting Company —Edinburgh
- From £14.10 an hour
- Part-time
- Customer service
- English
- Driving
- Work from home
- Employee discount
Quick apply
3d
Graduate Management Trainee - Galashiels
Enterprise Mobility —Galashiels
- Full-time
- Sales
- Customer service
- Bachelor's degree
Records Assistant
Williams Lea —Edinburgh
- £26,220 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Referral programme
Business Management Trainee
Open Alliances Group Ltd —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Management
- No experience needed
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
249848 (KMc) Business Support Officer
NHS Scotland —West Lothian
- £31,537 - £34,303 a year
11d
Customer Advisor
Pavers —Lasswade
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
5d
Game Master
Escape Reality —Edinburgh
- £12.71 an hour
- Part-time
- In-person
- Communication skills
Quick apply
1d
Operations Support Manager
CitySprint —Edinburgh
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
5d
Business Customer Contact Agent
Centrica —Edinburgh
- £30,044 a year
- Monday to Friday
- Hybrid work
- Time management
13d
Graduate Management Trainee - Edinburgh
Enterprise Mobility —Edinburgh
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Support Specialist
LRQA group —Inverleith
- Spanish
- English
10d

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Customer Services Assistant

Brodie Melrose Drysdale & Company Ltd
Musselburgh

Quick apply

Job details

Permanent | Full-time
£24,420 - £25,000 a year

Benefits

Free parking
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Oracle
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Overview
Be the voice and backbone of our customer operation. You'll work at the heart of the UK business, partnering closely with the Sales team to deliver a seamless, responsive experience for every customer we serve.

Responsibilities and Accountabilities

Customer Services

Act as the first point of contact for all customer enquiries and sales orders, setting the tone for every interaction
Own the onboarding of new customers, ensuring a smooth and professional welcome to the business
Keep customer records accurate, up to date, and easy to navigate
Take full ownership of complaints, driving fast and effective resolution every time

Sales Order Management

Stay on top of the sales inbox and all incoming order channels via telephone, website, and various portals
Process daily UK and export sales orders in Oracle with speed and precision
Manage export orders end to end, coordinating with customers and third-party couriers and ensuring all required export documentation is accurate and in order
Proactively chase down unprocessed orders and backlogs, escalating where needed to keep things moving
Handle credit card payments in line with CCH Policy

Machine Administration

Provide cover for the Machine Manager when unavailable, handling incoming calls and logging enquiries accurately
Ensure service and breakdown requests are captured promptly and passed on without delay

General Administration

Maintain a clean, robust electronic filing system that keeps the business running smoothly
Document processes clearly so nothing is lost and everything is repeatable
Pitch in with ad hoc support for Sales and Marketing activity, from promotions and campaigns to whatever the business needs at the time
Constantly look for ways to improve processes and drive those improvements forward

Please note that responsibilities may be added or varied to respond to the demands of the business.

Skills and Experience

At least 3 years' experience in a customer service environment
Hands-on knowledge of customer service, payment, and order processing systems
A positive, resourceful approach — you find solutions, not problems
Highly organised, methodical, and confident managing your own workload
Strong MS Office skills
Excellent written and verbal communication, with an assertive but tactful style
A natural team player who builds good working relationships quickly
Self-motivated and always looking to raise the bar on your own performance

Pay: £24,420.00-£25,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

business support jobs in dalkeith, mln

Customer Services Assistant

Postperson with Driving

Crematorium Assistant

249286 (GH) Medical Equipment Contracts Administrator

Event support / Co-ordinator

Apprenticeships Audit - Apprenticeship Edinburgh Autumn 2026

Workplace Co-Ordinator

Marketing Executive

Customer Assistant

Mobile Pet Sitter

Graduate Management Trainee - Galashiels

Records Assistant

Business Management Trainee

249848 (KMc) Business Support Officer

Customer Advisor

Game Master

Operations Support Manager

Business Customer Contact Agent

Graduate Management Trainee - Edinburgh

Business Support Specialist

I want to receive the latest job alerts for business support in dalkeith, mln

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