First line managers Work, Jobs in Danby, Nyk (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Upcoming Site Protection Officer Roles
Falck —Cleveland
- £31,819.51 - £34,261.43 a year
- Night shift
- Customer service
- English
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Apprentice Forest Craftsperson
Forestry Commission —Dalby
- £24,492 a year
- Full-time
- Microsoft Office
- Presentation skills
- Driving
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
9d
Town Clerk
Newby and Scalby Town Council —Scarborough
- £19,136 - £21,153 a year
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Sick pay
Quick apply
8d
Customer Contracts Manager
Alexander Dennis —Scarborough
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Knowledge Analyst
NECSWS —Hartlepool
- £26,000 - £28,000 a month
- Full-time
- Microsoft Excel
- Customer service
- SharePoint
- Annual leave
Quick apply
Baby Swimming Teacher
Swim Sports Company Ltd —Stockton-on-Tees
- Up to £20 an hour
- Part-time
- Customer service
- Communication skills
- Teaching
- Employee discount
Quick apply
OFFICE ADMINISTRATOR (PART-TIME)
B&S FORKLIFTS —Billingham
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Operations Line Lead
Glanbia Foods —Middlesbrough
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
Apprentice Design Manager - Level 4
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Construction experience
- Communication skills
- Annual leave
Barista
Starbucks —Guisborough
- Weekend availability
- Store discount
- Employee assistance programme
Apprentice Design Manager - Level 4 (13491)
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Construction experience
- Communication skills
- Annual leave
Senior Supervisor/Lead Production/Maintenance/Repair/Facilities Engineer - Swindon, UK
Amazon UK Services Ltd. —Stockton-on-Tees
- Weekend availability
- Maintenance
- English
- Programmable logic controllers
- Flexible schedule
HR Manager
Cicor —Hartlepool
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
Packaging Development Manager
KP Snacks —Billingham
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Assistant
OEG Group —Hartlepool
- Rotating shift
- Organisational skills
- In-person
- Communication skills
Quick apply
3d
HR Advisor (3 month FTC)
Lionweld Kennedy Group —Middlesbrough
- Part-time
- Human resources
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Experienced Groundworks Site Manager
N&T Civils Ltd —Teesside
- Full-time
- Contracts
- In-person
Quick apply
3d
Customer Complaints Assistant
Broadacres —Northallerton
- £27,533.36 a year
- Full-time
- Customer service
- Salesforce
- English
- Employee assistance programme
Quick apply
2d

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in danby, nyk

1st/2nd Line Support Analyst

Upcoming Site Protection Officer Roles

Apprentice Forest Craftsperson

IT Support Technician

Town Clerk

Customer Contracts Manager

Knowledge Analyst

Baby Swimming Teacher

OFFICE ADMINISTRATOR (PART-TIME)

Operations Line Lead

Apprentice Design Manager - Level 4

Barista

Apprentice Design Manager - Level 4 (13491)

Senior Supervisor/Lead Production/Maintenance/Repair/Facilities Engineer - Swindon, UK

HR Manager

Packaging Development Manager

Operations Assistant

HR Advisor (3 month FTC)

Experienced Groundworks Site Manager

Customer Complaints Assistant

I want to receive the latest job alerts for first line managers in danby, nyk

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