Guest service Work, Jobs in Darlington, Dur (with Salaries)

Central Bookings Co-ordinator
Lane7 - Head Office Sales —Darlington
- £28,000 a year
- Part-time
- Organisational skills
- Guest services
- Communication skills
- Referral programme
Quick apply
10d
Front of House Supervisor
Kip & Nook —Darlington
- £13.50 - £14.50 an hour
- Part-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
Hotel Receptionist
Holiday Inn Darlington North —Darlington
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
9d
Spa Customer Service Advisor
Bannatyne —Darlington
- £12.90 an hour
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Waitress/Bar Staff
Mowden Pub —Darlington
- £12.71 - £13.50 an hour
- Part-time
- Bar
- Customer service
- Basic maths
Quick apply
3d
Waiting Staff
Bannatyne —Darlington
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Waiting Staff
Uno Momento Darlington —Darlington
- From £12.71 an hour
- Part-time
- Basic maths
- Maths
- Cleaning
Quick apply
14d
Cafe Bar Assistant
Bannatyne —Darlington
- £12.71 an hour
- Weekend availability
- Serving
- Bar
- Inventory control
- Annual leave
- Employee assistance programme
Business Meetings and Events Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Temporary
- Hotel
- Guest services
- Phone etiquette
- Free parking
- Employee assistance programme
Quick apply
Experienced Barista / Front of House
The Pear & Olive Ltd —Darlington
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
3d
Reservations Specialist
HandPickedHotels —Yarm
- From £14.10 an hour
- Weekend availability
- Hotel
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Sales and Events Executive
HandPickedHotels —Yarm
- From £14.50 an hour
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Visitor Experience Administration Assistant
The Auckland Project —Bishop Auckland
- Up to £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Guest services
- Free parking
- Annual leave
Quick apply
1d
Waiting Staff 25 hours per week
The Bay Horse in Hurworth —Darlington
- £12.00 - £13.50 an hour
- Part-time
- Bar
- Basic maths
- Maths
- Employee discount
Quick apply
Gym & Leisure Attendant
Blackwell Grange Hotel —Darlington
- Up to £12.71 an hour
- Part-time
- Management
- Hotel
- First Aid Certification
- Free parking
- Employee discount
Quick apply
13d
Front of House Team Member
The Spotted Dog —Darlington
- £12.75 - £13.50 an hour
- Part-time
- Hospitality
- Bar
- English
- Employee discount
Quick apply
4d
Sandwich Artist
Subway —Darlington
- £10.85 - £12.71 an hour
- Serving
- Customer service
- Recruiting
Quick apply
1d
Hotel Kitchen Team Member
Premier Inn —Darlington
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Cleaning
- Employee discount
Quick apply
Night Porter
HandPickedHotels —Yarm
- From £14 an hour
- Weekend availability
- Bar
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Food and Beverage Assistant - The Impeccable Pig
The Impeccable Pig —Stockton-On-Tees
- Part-time
- Bar
- Customer service
- Hotel
Quick apply
4d

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Central Bookings Co-ordinator

Lane7 - Head Office Sales -
Darlington

Quick apply

Job details

Part-time | Full-time
£28,000 a year
10 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Referral programme

Qualifications

Personal upselling recommendations
Organisational skills
Guest services
Communication skills

Full job description

Central Bookings Co-Ordinator - Darlington

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

We’re looking for a Central Bookings Co-Ordinator who thrives on organisation, pace, and problem solving, someone who enjoys turning enquiries into bookings while also spotting opportunities to optimise capacity and drive revenue. Someone that lives and breathes hospitality and is able to keep up a high standard when working under pressure and to deadlines.

The Role

The Central Bookings Co-Ordinator is responsible for managing bookings of up to 29 guests across Lane7 Group venues while also supporting the optimisation of venue booking diaries. Working within the Bookedit booking platform, this role ensures that group enquiries are handled quickly and professionally while proactively managing booking placement to maximise capacity, utilisation, and revenue.

In addition to booking administration and diary optimisation, the role plays an important part in driving revenue through upselling experiences, activities, and packages, helping guests enhance their visit while increasing average spend per booking.

Key Responsibilities include:

Manage incoming group booking enquiries for bookings of up to 29 guests across multiple channels including website, phone, email, and partner platforms.
Respond promptly and professionally to enquiries, delivering a fast and positive first impression of Lane7.
Identify enquiries exceeding 29 guests and transfer them to the appropriate Corporate Sales Manager in line with internal processes.
Follow up enquiries and provisional bookings to maximise conversion and minimise lost opportunities.
Accurately input booking details into Bookedit, ensuring all booking information is complete and correct.
Proactively recommend and upsell activities, food and drink packages, and premium experiences to enhance the guest experience and increase booking value.
Convert enquiries into confirmed bookings by clearly communicating available experiences, packages, and booking options.

To be a success with Lane7, you’ll have:

The ability to work evenings and weekends, this is not a Monday to Friday 9 - 5 role.
Experience working in hospitality, leisure, reservations, events, or guest services preferred.
Experience using Bookedit or similar booking platforms.
Strong organisational and administrative skills with excellent attention to detail.
Commercial mindset with the ability to identify upselling opportunities and maximise booking value.
Confident written and verbal communication skills with the ability to recommend experiences and packages naturally.
Ability to manage multiple venue diaries and enquiries simultaneously in a fast-paced environment.
Proactive and solution-focused approach to problem solving.
Strong sense of ownership and accountability.

What We’ll Offer

Salary - £28,000 per annum
28 days holiday per year (Plus 1 day holiday for every year worked - Up to 5 years)
Private Health insurance & benefits through Vitality
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Refer a friend scheme
Cycle2Work scheme partnered with Halfords

Fancy being part of it all? Apply Now

INDHEADOFFICE

Quick apply

Refine Your Search

guest service jobs in darlington, dur

Central Bookings Co-ordinator

Front of House Supervisor

Hotel Receptionist

Spa Customer Service Advisor

Waitress/Bar Staff

Waiting Staff

Waiting Staff

Cafe Bar Assistant

Business Meetings and Events Specialist

Experienced Barista / Front of House

Reservations Specialist

Sales and Events Executive

Visitor Experience Administration Assistant

Waiting Staff 25 hours per week

Gym & Leisure Attendant

Front of House Team Member

Sandwich Artist

Hotel Kitchen Team Member

Night Porter

Food and Beverage Assistant - The Impeccable Pig

I want to receive the latest job alerts for guest service in darlington, dur

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