Support technician Work, Jobs in Darlington, Eng (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
13d
Architectural Technician
ADG Architects Ltd —Darlington
- £27,000 - £50,000 a year
- Full-time
- AutoCAD
- Construction experience
- In-person
- Annual leave
Quick apply
Car Valeter/ Site Cleaner
Gemini Accident Repair Centres —Darlington
- £12.71 an hour
- Full-time
- Driving
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
Service Receptionist
Tees Valley Motors —Darlington
- £27,500 - £32,500 a year
- Weekend availability
- Customer service
- Data entry
- Phone etiquette
- Free parking
- Employee discount
Quick apply
1d
Laboratory Technician
Viswa Lab Singapore Pte Ltd —Wilton
- £24,420 - £27,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
Quick apply
12d
Driver/Valeter
Gemini Accident Repair Centres —Darlington
- From £12.71 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
Workshop Progressor
Bell Truck and Van —Billingham
- £30,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Referral programme
Quick apply
Trainee NDT Technician
Corinth Pipeworks UK —Hartlepool
- £29,201 a year
- Full-time
- Maths
- In-person
- Communication skills
- Free parking
Quick apply
10h
Lab Support Technician - FTC
Mitie —Barnard Castle
- Part-time
- Laboratory experience
- No degree
- Organisational skills
8d
Caravan and Motorhome Service Technician - Experienced & Semi Skilled
Kimberley Caravan Centre Limited-Darlington —Darlington
- Weekend availability
- Power tools
- In-person
- Hand tools
- Store discount
- Employee assistance programme
Quick apply
Research Associate (MECRETE)
Teesside University —Middlesbrough
- £31,236 - £42,254 a year
- Full-time
- Hybrid work
- University
- Employee discount
14d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
Building Maintenance Technician
Britsafe Limited —Darlington
- £13 an hour
- Part-time
- Maintenance
- First Aid Certification
- IT
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
13d
Maintenance Technician
Cummins Inc. —Darlington
- Schematics
- Engineering
- Maintenance
- Relocation assistance
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
6d
Upcoming Site Protection Officer Roles
Falck —Cleveland
- £31,819.51 - £34,261.43 a year
- Night shift
- Customer service
- English
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
14d
Service Technician Apprenticeship
Calex UK —Darlington
- Full-time
- Maintenance
- English
- Driving
8d
Digital Operations Apprentice
Edward Robertson Limited —Darlington
- £17,000 - £22,000 a year
- Full-time
- English
- School
- Free parking
- Annual leave
Quick apply
7d
Controls Technician
Cummins Inc. —Darlington
- Full-time
- Maintenance
- Computer networking
- IT
- Relocation assistance
1d

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1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour
13 days ago

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

support technician jobs in darlington, eng

1st Line IT Support Technician

Architectural Technician

Car Valeter/ Site Cleaner

Service Receptionist

Laboratory Technician

Driver/Valeter

Workshop Progressor

Trainee NDT Technician

Lab Support Technician - FTC

Caravan and Motorhome Service Technician - Experienced & Semi Skilled

Research Associate (MECRETE)

IT Technician Service Desk

Building Maintenance Technician

IT Support Technician

Maintenance Technician

IT Support Technician

Upcoming Site Protection Officer Roles

Service Technician Apprenticeship

Digital Operations Apprentice

Controls Technician

I want to receive the latest job alerts for support technician in darlington, eng

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