Customer success specialist Work, Jobs in Darton, Syk (with Salaries)

Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Sales Executive – eDiscovery & Digital Forensics
MD5 Limited —Normanton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
6d
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
14d
Enforcement Immigration Officer
Home Office —Leeds
- £34,415 - £34,931 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
9d
Business Development Manager
Kelling Group Limited. —Normanton
- £45,000 - £55,000 a year
- Full-time
- Sales
- Business development
- Driving
- Life insurance
- Referral programme
Quick apply
14d
Aftersales Coordinator
Express Bi Folding Doors —Leeds
- £25,000 - £26,000 a year
- 8 hour shift
- Sales
- English
- Microsoft Office
Quick apply
Billing Specialist
Aptean —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Student Inclusion Officer
University of Sheffield —Sheffield
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
7d
Customer Service Coordinator
Express Bi Folding Doors —Leeds
- £24,000 - £26,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Operations Specialist – Employee Relations
ASDA —Leeds
- Full-time
- Hybrid work
- Management
- In-person
- Store discount
- Annual leave
10d
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Financial Planning & Analysis (FP&A) Manager
Leger Shearings Group —Rotherham
- £55,000 - £60,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Free parking
- Annual leave
7d
AI Delivery & Adoption Specialist
Aimai Ltd —Meltham
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Flexible schedule
Quick apply
1d
Legal Administrator Leeds
Bevan Brittan —Leeds
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
Junior Paralegal
BW Legal —Leeds
- From £20,200 a year
- Overtime
- Case management
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Customer Experience Specialist, Sales - Sheffield
Tesla —Sheffield
- Weekend availability
- Sales
- Customer service
- Presentation skills

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Customer Success Specialist

Assured Data Protection -
Leeds

Quick apply

Job details

Full-time

Benefits

Company events

Qualifications

Microsoft Powerpoint
Microsoft Word
CSS
Sales
Customer service
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
IT
HubSpot
Communication skills
Time management

Full job description

Location: Hybrid – Remote / Leeds – 3 days in office
Position Title: Customer Success Specialist
Job Type: Full-Time

About Us

Assured Data Protection is a global leader in data backup and disaster recovery managed services, specialising in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support.

We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global datacenters ensure data sovereignty, meeting your organisation’s compliance requirements. A dedicated team is always available to recover your data and minimise disruption in the event of a disaster.

Job Description

The Customer Success Specialist (CSS) is responsible for delivering an exceptional customer experience that drives client satisfaction, retention, and growth. Serving as the primary point of contact, the CSS will proactively support customer business needs, build strong relationships, and identify opportunities to expand services and partnerships.
Compensation for this role includes a base salary and performance-based bonuses tied to the successful achievement of key performance indicators (KPIs).

Responsibilities for Customer Success Specialist:

Build and maintain strong customer relationships, ensuring client needs are addressed promptly and effectively.
Conduct regular service reviews to assess customer satisfaction, identify potential challenges, understand current and future business objectives, and uncover opportunities to expand services that align with customer goals.
Manage and drive customer renewals, ensuring timely contract execution and maximizing customer retention.
Monitor customer accounts proactively, addressing issues before they escalate and identifying opportunities to improve service delivery and account performance.
Resolve complex customer concerns and disputes professionally, ensuring positive outcomes and preserving strong client relationships.
Support customer engagement and marketing initiatives by communicating product enhancements, industry insights, and best practices.
Maintain accurate and up-to-date records of customer interactions, service activities, and account-related documentation.

Qualifications for Customer Success Specialist:

2+ years prior experience in customer facing and / or sales roles.
Excellent communication skills and the ability to understand the needs of the customers.
Demonstrate analytical and problem-solving skills.
Strong organizational and time management skills.
Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus.
Knowledge of customer service programs and CRM management programs, experience with ChurnZero and HubSpot is a plus.
Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint.

What We Offer:

Hybrid working options for flexibility
Regular team-building and off-site company events.
A dynamic, inclusive, and collaborative work environment

Location: Leeds

This is a hybrid role, with a combination of office-based and remote working.

At Assured Data Protection we value diversity and inclusivity. We offer perks such as flex holidays and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

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Refine Your Search

customer success specialist jobs in darton, syk

Customer Success Specialist

Customer Service Specialist

Sales Executive – eDiscovery & Digital Forensics

Customer Insight & Resolution Consultant

Head of Retail

Account Manager (Cyber)

Enforcement Immigration Officer

Business Development Manager

Aftersales Coordinator

Billing Specialist

Student Inclusion Officer

Customer Service Coordinator

Operations Specialist – Employee Relations

Internal Sales Executive

Managing Director

Financial Planning & Analysis (FP&A) Manager

AI Delivery & Adoption Specialist

Legal Administrator Leeds

Junior Paralegal

Customer Experience Specialist, Sales - Sheffield

I want to receive the latest job alerts for customer success specialist in darton, syk

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