customer support representative Work, Jobs in darwen, lan (with Salaries)

Customer Support Executive
PC Group —Blackburn
- £25,397 a year
- Temporary
- Hybrid work
- APIs
- Communication skills
Quick apply
Customer Service Representative
IVG Premium E-Liquids —Preston
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Front of House
Slazenger Padel Clubs —Blackburn
- Part-time
- Administrative experience
- Communication skills
Quick apply
Lead Exam Invigilator
Star Academies —Blackburn
- £13.69 an hour
- Call to connect
- Customer service
- Organisational skills
- Communication skills
Customer Service Representative
HSBC Global Services Limited —Manchester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Crisis and Triage Officer
Chorley Council and South Ribble Counci —Leyland
- £31,537 - £33,699 a year
- Call to connect
- Travel
- Free parking
- Annual leave
9d
Energy & Performance Administrator
Vital Energi —Blackburn
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Client Services Representative
Moneyfarm —Preston
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
10d
Customer Support & Retention Representative
Housr —Manchester
- Hybrid work
- University
- In-person
- Communication skills
- Gym membership
Customer Service Representative
NH TRADING (NW) LIMITED —Manchester
- £12.21 - £12.50 an hour
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Customer Service Representatives – Chorley, Lancashire
Health and Fitness Education —Chorley
- From £23,795 a year
- Part-time
- Communication skills
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Streetworks Trainer and Assessor
ABS Commercial Solutions —Buckshaw Village
- £32,000 - £43,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Free parking
- Referral programme
Quick apply
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
1d
Sales Executive
Haier Europe —Bolton
- £29,993 - £50,000 a year
- Weekend availability
- Hybrid work
- Sales
- Free parking
- Employee assistance programme
Customer Service Representative
iFLY Indoor Skydiving LTD —Manchester
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
1d
Customer Sales Representative
SPECRTA SHIFT AUTOS LTD —Bury
- £24,420 a year
- Temporary
- Spanish
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Client Support Representative
SS&C Technologies —Burnley
- Full-time
- Microsoft Word
- Microsoft Excel
- Financial services
- Free parking
- Employee discount

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Customer Support Executive

PC Group
Blackburn

Quick apply

Job details

Temporary | Permanent | Part-time | Full-time | Fixed term contract
£25,397 a year

Benefits

Transport links

Qualifications

APIs
Communication skills

Full job description

£25,397 basic salary per annum + benefits and entitlement to bonus schemes.

We are looking to hire a candidate for this role on a fixed term contract for 6 months.

Depending on circumstances there is potential for the fixed term contract position to evolve into a permanent position.

About PC Group

PC Group delivers the essential platform to build your business with the right people.

Our collection of compliance brands deliver expert background checking for a modern market.

PC Group's commercial offerings are organised into 3 brands. These are:

Personnel Checks - DBS & other pre employment checks for businesses
TaxiPlus - Background Checks for Taxi Drivers
Chexx.io - Background Checking API

Check out our careers page to get a feel for what it's like to work at PC Group

What you will be working on as a Customer Support Executive

As an Customer Support Executive, you will play a crucial part in delivering professional support to subjects across both Personnel Checks and TaxiPlus services. Acting as a key point of contact, you will guide individuals through the background screening process, ensuring their applications progress smoothly while maintaining compliance with internal standards, regulatory requirements, and customer expectations. You will provide clear guidance, support subjects with online systems, and resolve any issues that arise, helping to create a seamless and reassuring experience for everyone using our services.

What your typical day-to-day will look like

On a typical day, you will interact with users of platform through phone, email, and live chat to deliver high-quality service. You will review and process applications, ensuring all information is accurate and complete, and assist subjects with online systems such as DBS and DVLA, helping with form tracking and resending access details when needed. Managing queries promptly, you will keep subjects informed of next steps or any delays while recording correspondence from external partners and notifying internal teams of any issues. You will maintain accurate records across relevant platforms, follow company retention and security policies, and ensure compliance with all legislation and internal procedures. Through your attention to detail, professionalism, and supportive approach, you will help subjects navigate complex processes efficiently, making their experience with PC Group smooth, accurate, and positive.

What you'll bring with you

Communication Skills - both written & verbal
Customer Focus - a passion for helping people
Integrity - demonstrating honesty in all interactions
Attention to detail
Problem solving
Resilience & Drive
Empathy & patience

What experience you will have

Experience is not critical for this role - we can teach you how to do the job. What we do ask is that you embrace an attitude of approachability and coachability always eager to have a go and always curious to learn more.

To show you’ve read this posting carefully, please include the word microwave in your application.

The interview process

Our interview process involves the following stages:

Application (see below)
A short call with one of our team
A competency interview, to assess your ability to fulfil the requirements of the role - as part of this interview stage you will be asked to conduct a short task-based assessment, which will be explained to you prior to the interview
A culture-based interview, to assess your compatibility with our team and outlook

Our culture

Our culture is super important to us and an important consideration when bringing on new team members. We are a business who embraces change well and we like to work in teams as opposed to independently. We fundamentally have a culture of care - a warm, collaborative and welcoming environment where people help and support one another.

Why PC Group?

PC Group is a compelling employment proposition in Lancashire! We offer hybrid working to all team members with a minimum 2 days per week in state-of-the-art offices in Blackburn town centre with great transport links. Some of our roles are fully remote too!

We are a family-owned business without heavy corporate burdens or red tape slowing us down.

We have a huge amount of diverse departments with opportunities for vertical and horizontal progression. These functional departments include sales, customer service, compliance & administration, finance, marketing, product development, software development, people, management, leadership & strategy.

We have a comprehensive collection (and growing) of workplace benefits including: hybrid working, additional holidays each year, additional paid break/lunch times each day to name a few.

Others include:

Competitive basic salary dependent on experience
Additional individual and team-based bonuses and incentive schemes
A thorough on-boarding and induction programme
Continual personal and professional development
Following an initial training period you would have access to a hybrid working structure, working between an award winning office environment and working from home on certain days of the week.
Working within a company passionate about our people, our values, our culture and the services we offer.
Regular team activities and celebrations – organised and decided on by the team – anything is possible – meals, bowling, pottery, games night, quizzes, murder mystery, escape rooms …

We are a BCorp! This means we have achieved the highest standards for a company's overall social and environmental impact. Read more about PC Groups commitment to a more inclusive, equitable and regenerative economy.

Personnel Checks is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give of their best.

To that end the purpose of this commitment is to provide equality and fairness for all in our employment and not to discriminate on grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We oppose all forms of unlawful and unfair discrimination.

All employees, whether part-time, full-time or temporary, will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.

Quick apply

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customer support representative jobs in darwen, lan

Customer Support Executive

Customer Service Representative

Front of House

Lead Exam Invigilator

Customer Service Representative

Crisis and Triage Officer

Energy & Performance Administrator

Client Services Representative

Senior HR Advisor

Customer Support & Retention Representative

Customer Service Representative

Head of Customer Service

Customer Service Representatives – Chorley, Lancashire

Customer Service Representative

Streetworks Trainer and Assessor

Customer Service Representative

Sales Executive

Customer Service Representative

Customer Sales Representative

Client Support Representative

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About PC Group

Check out our careers page to get a feel for what it's like to work at PC Group

What you will be working on as a Customer Support Executive

What your typical day-to-day will look like

What you'll bring with you

What experience you will have

The interview process

Our culture

Why PC Group?

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