Dispatcher Work, Jobs in Darwen, Lan (with Salaries)

Planning and Dispatch Manager
Vital Energi —Blackburn
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
13d
Divisonal Planner
Bid Group ltd —Bolton
- From £13.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
13d
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Customer Service Control Room Operator based in Manchester - Nights
Egertons Recovery Group —Manchester
- 12 hour shift
- Bilingual
- Spanish
- Customer service
- Free parking
Quick apply
Distribution Coordinator
Warburtons —Bolton
- Full-time
- Bakery
- Warehouse experience
- Communication skills
- Annual leave
- Employee discount
11d
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
6d
Traffic Management Planner
Lanes Group —Leyland
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Free parking
- Employee assistance programme
Quick apply
Logistics Coordinator
NREX LTD —Bolton
- £34,420.00 - £40,178.94 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Relocation assistance
Quick apply
13d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
13d
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Workplanner Manchester
L&Q —Manchester
- £30,400 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Fleet Customer Service Advisor- Manchester
Egertons Recovery Group —Manchester
- From £28,000 a year
- Part-time
- Customer service
- English
- IT
Quick apply
14d
Warehouse Dispatcher
Mobili Office Ltd —Skipton
- From £12.71 an hour
- Full-time
- In-person
- Communication skills
Quick apply
14d
Transport Operator
Hayward Transport —Liverpool
- £29,742 - £38,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Transport Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Fleet Administrator
Stobart —Warrington
- Up to £27,031 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
14d

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Planning and Dispatch Manager

Vital Energi -
Blackburn

Quick apply

Job details

Permanent | Full-time
13 days ago

Qualifications

Customer service
Computer literacy
GCSE
Logistics
Microsoft Office
Customer relationship management
Computer skills

Full job description

National Planning and Dispatch Manager

Would you like to be part of Vital Energi’s 5-year Strategy of Growth?

As a result of our continued success, we are undergoing significant expansion across all areas of the business. We are now looking to appoint a National Planning and Dispatch Manager to lead and develop our O&M Planning, Dispatch and Logistics function.

This role oversees the Planning and Dispatch Team Leader and Coordinators, ensuring service levels and performance targets are consistently met, while prioritising customer safety and satisfaction and maximising engineer efficiency and productivity.

This role is instrumental in driving customer satisfaction and retention, improving operational efficiency, and embedding a culture of continuous improvement.

What you will be doing:

To provide direction, support and guidance to Team Leaders and Coordinators and day-to-day systems support within the department, ensuring clear roles and responsibilities and that tasks are completed accurately and successfully.
Take ownership of regional performance including productivity, SLA adherence and minimized overdue work
Overall responsibility for confirming attendance with customers and handling queries and escalations
Lead daily planning calls with field and other operational teams
Ensure that portals, and any other customer requirements are updated, managed and adhered to
Manage follow up work and visits, ensure paperwork completion, parts ordering, tickets and quotations
Monitor service metrics to track performance and identify areas of improvement
Develop, monitor and report on progress with monthly report automation with the supporting and commentary
Implement and improve service delivery processes, tools and procedures.
Coordinate with key stakeholders to ensure smooth workflow and communication across all teams.
Attend and contribute to department management meetings, providing key updates on key risks, department issues and continuous improvement initiatives.
Ensure the team are informed and aware of the business strategic growth plan encouraging their involvement.
Escalate any risks or concerns regarding service standards and/or operational risk to the leadership team as soon as you are made aware
Provide support and guidance to all internal and external teams
Manage the team performance through 1-2-1, regular team meeting and disciplinary hearing if required.

Who we are looking for:

GCSE (A-C) minimum level in Math’s and English
High Level of confidentiality, tact and diplomacy.
Customer Service experience essential
Experience liaising field-based engineering teams
Client management experience essential

Core / Technical / Safety Competencies:

Knowledge:

Knowledge & experience of working with electronic Customer Service systems required, including Planning and Dispatch, and Gannt view planners
Experience in Customer compliance processes such as Purchase orders, invoicing and certification
ISO 9001, 14001 & 18001 awareness
Computer literate with working knowledge of all Microsoft Office Suite applications.
Ability to work to deadlines and with minimum supervision.

A flexible approach to working practices and hours to meet the needs of the role Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK.

Notice to Agency and Search Firm Representatives:

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in darwen, lan

Planning and Dispatch Manager

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Planning/ Scheduling Coordinator

Service Coordinator

Service Co-ordinator

Customer Service Control Room Operator based in Manchester - Nights

Distribution Coordinator

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Customer Service Coordinator

Service & Transport Co-Ordinator

Scheduling Coordinator

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Planning Co-Ordinator

Fleet Administrator

I want to receive the latest job alerts for dispatcher in darwen, lan

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