Broker Work, Jobs in Datchworth, Hrt (with Salaries)

Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
13d
Trainee Mortgage Adviser / Paraplanner
Loans Warehouse —Watford
- £23,500 - £25,000 a year
- Overtime
- CRM software
- Customer service
- Organisational skills
- Free parking
- Life insurance
Quick apply
5d
Vehicle Leasing Sales Consultant
Motorlet Limited —Royston
- £60,000 - £70,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Sales Executive
Hill Group UK —Stevenage
- CRM software
- Customer service
- Communication skills
- Employee discount
Project Recruitment Consultant - FTC
Acacium Group —Wormley & Turnford
- Full-time
- Sales
- Employee assistance programme
Quick apply
11d
Assistant Underwriter, International Binders
SCOR —London
- Bachelor's degree
- Communication skills
Legal Assistant / Client Support Analyst (Phones)
Juno —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- Flexible schedule
Quick apply
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
10d
Trading Assistant / Desk Support (Financial Services)
Velos —London
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Organisational skills
Quick apply
5d
Maths and English Tutor
Explore Learning —Welwyn Garden City
- £8.40 - £12.75 an hour
- Part-time
- Maths
- Mentoring
- Paid training
Assistant Underwriter, Terrorism & Political Violence
Munich Re Specialty - Global Markets —London
- Full-time
- Hybrid work
- Writing skills
- School
Client Service Adviser
Benefact Group —Stevenage
- From £25,000 a year
- Full-time
- Communication skills
- Annual leave
- Sick pay
Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)
SCOR —London
- Bachelor's degree
- Communication skills
- Analytics
Insurance Consultant
Benefact Group —Stevenage
- From £30,000 a year
- Monday to Friday
- Annual leave
- Sick pay
Junior Aviation Contracts & Certification Advisor
Marsh —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Forensic Road Traffic Accident Engineer
Burgoynes —Stevenage
- Engineering
- Bachelor's degree
- Relocation assistance
- Annual leave
Property Legal Assistant
Mallory Pryce —Watford
- Continuous improvement
- Mentoring
- Communication skills
Quick apply
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Marketing Coordinator
Hallsdale Commercial Insurance Brokers Ltd —Hemel Hempstead
- £15 - £18 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6d

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Call Centre (Collections) 8am-12pm Monday to Friday

Insurance Collections Bureau Ltd -
Welwyn Garden City

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
13 days ago

Benefits

On-site parking

Qualifications

Live chat
Financial Conduct Authority guidelines
Customer service call handling
Accounts payable
Computer literacy
Stakeholder liaison
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Data entry
Financial services
Customer interaction
Outbound calling
Retail experience
Communication skills

Full job description

About Us

Insurance Collections Bureau Ltd is a growing and professional debt recovery agency specialising in insurance-related collections. We work on behalf of leading insurance brokers and financial services organisations, helping customers find realistic and sustainable solutions to outstanding balances.

We’re looking for two motivated and confident individuals to join our team. Previous collections experience is helpful, but not essential — full training will be provided.

The Role

This is a telephone-based customer service and negotiation role where you’ll speak with customers to help resolve outstanding accounts in a fair, professional, and compliant manner.

You’ll work within a supportive team environment and be expected to communicate confidently, listen carefully, and treat customers fairly at all times.

Key Responsibilities

Make and receive customer telephone calls using both manual and automated dialler systems
Discuss outstanding balances and negotiate suitable payment solutions
Take secure card payments over the telephone
Arrange payment plans and discuss settlement opportunities where appropriate
Identify and respond appropriately to customer disputes, financial difficulty, and vulnerability
Accurately update account notes and apply the correct account statuses
Complete customer callbacks within agreed timeframes
Liaise with clients where further information or clarification is required
Support Live Chat activity when required
Work towards individual and team performance targets
Adhere to company procedures, FCA guidance, data protection, and information security requirements

What We’re Looking For

Strong communication and listening skills
Positive and professional attitude
Confidence speaking with customers on the telephone
Good attention to detail
Reliable and organised approach to work
Ability to remain calm and professional in challenging conversations
Basic IT and computer skills
GCSEs (or equivalent) preferred

Previous experience in collections, customer service, retail, contact centres, or telephone-based roles would be beneficial, but is not essential.

Shift Pattern

Monday to Friday between 8am to 1pm
Minimum 15 hours per week
Maximum 25 hours per week
One Saturday per month: 9:00am – 12:00pm

Benefits

Full training provided
Supportive team environment
On-site parking
Opportunity to gain experience within a regulated financial services environment

Work Location

In person – Welwyn Garden City

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

On-site parking

Experience:

Call Centre: 1 year (preferred)

Location:

Welwyn Garden City AL7 2AA (preferred)

Work Location: In person

Quick apply

Refine Your Search

broker jobs in datchworth, hrt

Call Centre (Collections) 8am-12pm Monday to Friday

Trainee Mortgage Adviser / Paraplanner

Vehicle Leasing Sales Consultant

Legal Assistant / Client Support Analyst

Sales Executive

Project Recruitment Consultant - FTC

Assistant Underwriter, International Binders

Legal Assistant / Client Support Analyst (Phones)

HR Administrator

Trading Assistant / Desk Support (Financial Services)

Maths and English Tutor

Assistant Underwriter, Terrorism & Political Violence

Client Service Adviser

Assistant Underwriter, Marine Hull & Shipbuilding - SCOR Business Solutions (SBS)

Insurance Consultant

Junior Aviation Contracts & Certification Advisor

Forensic Road Traffic Accident Engineer

Property Legal Assistant

Head of Claims

Marketing Coordinator

I want to receive the latest job alerts for broker in datchworth, hrt

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