Crm specialist Work, Jobs in Daventry, Nth (with Salaries)

Customer Experience Specialist (Automotive)
Percepta —Daventry
- £26,691 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
13h
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
12d
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- Programmable logic controllers
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Internal Sales Executive
Clean Air Group —Daventry
- From £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
1d
Strategic Account Management Research Coordinator
WMGC —Coventry
- £44,500 a year
- Hybrid work
- AI
- Communication skills
- Employee discount
Admissions Adviser
The Bedford College Group —Kettering
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
4d
Sales Specialist – Samsung Mobile
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
14d
Leasehold Partnerships Assistant
Amplius —Milton Keynes
- £30,100 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Customer Account Specialist
Parker Hannifin Corporation —Coventry
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Sales Specialist - Lenovo
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Brand Specialist | Stellantis
Calex UK —Coventry
- Up to £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Annual leave
- Employee discount
3d
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- Azure
- Analysis skills
- SharePoint
Business Development Manager
Protest ES Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Digital Marketing Specialist (SEO, PPC & Growth) - Must Be UK Based
Urban Element —Banbury
- £35,000 - £45,000 a year
- Part-time
- Hybrid work
- Travel
- AI
- Up to 25% travel
- Flexitime
- Work from home
Quick apply
20h
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
5d
Salesforce Developer
Capgemini Sogeti —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
12d
Salesforce Developer
Capgemini —Milton Keynes
- Hybrid work
- Computer Science
- Salesforce
- DevOps
Head of Marketing & Customer Growth
Wed2B UK and ROI —Milton Keynes
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Marketing
Quick apply
Technical Support Specialist
GN Group —Bicester
- Full-time

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Customer Experience Specialist (Automotive)

Percepta -
Daventry

Quick apply

Job details

Full-time
£26,691 - £30,000 a year
13 hours ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Customer Experience Specialist (Automotive)
GB-ENG-Daventry

Description

Drive your career forward as a Customer Experience Specialist at Percepta! Our teams are the engines behind every experience. Trained, empowered, and inspired to think beyond the expected, they turn everyday interactions into memorable moments that move brands forward. If you're inspired by great customer experiences and want to grow in a people-first culture, you're exactly where you need to be. Join Percepta and build a career where your work matters, and your growth is a priority.

Start Date: Monday 21st September 2026

Location: Daventry, Northamptonshire, NN11 8NT

Salary Range: £26,691 - £30,000 (On-target earnings inclusive of Performance Bonus)

Work Arrangement: Hybrid (2 days onsite / 3 days at home)

Hours: 40 hours (per week)

Shifts: Weekly rotating pattern within Monday – Friday (8:00 AM – 6:00 PM) and approximately one in 5 Saturdays (8:30 AM –5:00 PM)

On-site paid Training and IT equipment provided.

Please note: No annual leave will be permitted during the training and onboarding period.

Training & Onboarding: Candidates must be available to attend all training and onboarding sessions from Monday, 21 September to Friday 7th November 2026.

What You’ll Be Doing:

We’re looking for a Customer Experience Specialist to support customers of a globally recognised automotive brand. You’ll be the trusted point of contact, listening, problem-solving, and building genuine customer loyalty through every interaction. You’ll handle inbound/outbound calls, emails, and chats, acting as the Single Point of Contact for enquiries, product and technical questions, and after-sales support. A high standard of written communication is required.

During a Typical Day, You’ll:

Deliver outstanding customer experiences with ownership and empathy
Provide product and service support with confidence
Guide conversations professionally using active listening
Work with Sales, Technical, Warranty, Dealers & other teams to fully resolve issues
Manage calls, emails & chats with strong follow-up
Use CRM, knowledge base, and all available tools to resolve customer concerns
Use customer satisfaction tools when needed (e.g., financial assistance, service plans

What You Bring to the Role:

Customer Service or Contact Centre background
Interest in the automotive industry is a plus
Excellent written and verbal communication
Strong attention to detail & grammar
Confident, professional, calm under pressure
Skilled at listening, resolving conflict & influencing others
Comfortable using multiple systems/screens and MS Office
Professional conduct with all customers & stakeholders

What You Can Expect:

22 days annual leave (increases each year for the first 5 years) + bank holidays
Life Assurance at 4× salary
Contributory pension scheme
Private Medical Insurance
Travel insurance for you and your family (scheme rules apply)
Discounted dental cover
Discounts on new vehicles
Employee Assistance Program (EAP)
Paid onsite training + all IT equipment provided
Supportive, hybrid working environment
Award-winning Employee Rewards & Recognition Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture between TTEC and Ford Motor Company, Percepta has specialised in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organisation, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

Quick apply

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