Client services occupations Work, Jobs in Derby, Dby (with Salaries)

Customer Services
Kinaxia Transport & Warehousing —Belper
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior Service Delivery Manager
Ericsson —Derby
- Computer Science
- Engineering
- English
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay
Service Operations Specialist
Concentrix —Derby
- £26,520 a year
- Full-time
- Hybrid work
- Maintenance
- Store discount
- Employee discount
3d
Customer Service Executive
Johnsons Workwear Ltd —Uttoxeter
- £32,208.58 a year
- Full-time
- Health & wellbeing programme
Quick apply
Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
10d
Platform Delivery Specialist
PIB Group Services Ltd. —Derby
- Hybrid work
- Communication skills
Quick apply
Account Executive
Lemoncake Events —Lichfield
- £27,000 - £28,500 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Employee discount
Quick apply
Client Services Advisor
Soane Britain —Leicester
- Full-time
- Administrative experience
- Communication skills
- Office experience
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
5d
Account Manager
Avanti Print Limited —Long Eaton
- From £27,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Organisational skills
Quick apply
7d
Prime Account & Digital Customer Service Advisor
Sanderson Design Group Plc —Loughborough
- Full-time
- In-person
Quick apply
14d
Supplier Support Coordinator
GXO Logistics —Nottingham
- Up to £26,100 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Final Duties Client Care Coordinator
Fidler & Pepper Ltd —Mansfield
- Organisational skills
5d
Transport Customer Services Operator
Maritime Transport —Tamworth
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
13d
Customer Service - Maternity Cover
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Communication skills
- Employee assistance programme
- Referral programme

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client services occupations jobs near derby, dby

Customer Services

Kinaxia Transport & Warehousing
Belper

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

CRM software
Complaint handling
Data entry
Organisational skills
Customer interaction
Account management

Full job description

Customer Services

Kinaxia Derby Belper
Monday to Friday | 09:00 17:00

Join Our Team!

Kinaxia Derby is looking for a Customer Service Advisor to join our busy and friendly team in Belper. This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and enjoys building strong relationships with customers and colleagues alike.

As a Customer Service Advisor, you'll play a key role in ensuring our customers receive a professional, responsive, and first-class service, helping us maintain the high standards that Kinaxia is known for.

What We Offer

Life Assurance
Company Pension Scheme
Full Uniform & PPE Provided
Free Onsite Parking
Employee Assistance Programme (EAP)
Long Service Loyalty Awards (5, 10, 15, 20, 30 & 40 years)
Exclusive Employee Discounts on Shopping, Travel, Motoring & Days Out
Supportive Team Environment
Opportunities for Development & Career Progression

Key Responsibilities

As our Customer Service Advisor, you will:

Manage customer enquiries, complaints, and escalated issues through our CRM system, ensuring timely and effective resolution.
Maintain accurate records of customer interactions and track complaint outcomes.
Deliver outstanding customer service in line with agreed service standards, policies, and service level agreements.
Communicate clearly and professionally, ensuring customers are kept informed at every stage.
Work collaboratively with colleagues across the business, promoting a "One Team" approach.
Coordinate delivery bookings and monitor timed deliveries, proactively communicating any potential service issues.
Provide customer quotations in line with agreed pricing schedules.
Accurately update and maintain customer and operational data within company systems.
Ensure compliance with all company policies relating to HR, GDPR, and Health & Safety.

About You

We're looking for someone who has:

Previous customer service experience, ideally within transport, logistics, or warehousing.
Working knowledge of CRM systems (Sage experience desirable).
Experience using software management systems such as Stirling and Contrado (advantageous).
Strong customer account management skills.
Excellent communication and problem-solving abilities.
The ability to build and maintain positive working relationships with both customers and colleagues.
Strong organisational skills and attention to detail.
Confidence using multiple software systems and managing customer information accurately.

Why Join Kinaxia Derby?

At Kinaxia, our people are at the heart of everything we do. We believe in recognising and rewarding commitment, supporting professional development, and creating a workplace where everyone feels valued. If you're passionate about customer service and want to be part of a growing, people-focused business, we'd love to hear from you.

Apply today and help us deliver a world-class customer experience.

Provide your feedback on BizChat

Quick apply

Refine Your Search

client services occupations jobs in derby, dby

Customer Services

Customer Account Coordinator

Customer Service Advisor

Junior Service Delivery Manager

Customer Success Manager

Service Operations Specialist

Customer Service Executive

Client Success Coordinator - Chesterfield

Platform Delivery Specialist

Account Executive

Client Services Advisor

Customer Operations Executive

Account Manager

Prime Account & Digital Customer Service Advisor

Supplier Support Coordinator

Final Duties Client Care Coordinator

Transport Customer Services Operator

Customer Liaison Officer

Customer Success Manager

Customer Service - Maternity Cover

I want to receive the latest job alerts for client services occupations in derby, dby

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Customer Services

Join Our Team!

What We Offer

Key Responsibilities

About You

Why Join Kinaxia Derby?

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