Customer care specialist Work, Jobs in Derby, Dby (with Salaries)

New Patient Conversion & Inbound Sales Specialist - Part-Time
We Fix Feet Limited —Beeston
- £13,520 - £16,000 a year
- Part-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Production Team Member - FTC
KP Snacks —Ashby-De-La-Zouch
- £30,942 a year
- Temporary
- Employee discount
Quick apply
Senior Customer Service Advisor
Barclays —Derby
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
9d
Client Care Advisor (Perm)
IVC —Derby
- Up to £26,436.80 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Client Care Advisor (FTC/40hrs)
IVC —Derby
- Up to £26,436 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Patient Service Advisor
TFP Fertility —Nottingham
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
Vehicle Handover Specialist and sales support
Kimberley Caravan Centre Ltd —Nottingham
- £26,000 - £28,000 a year
- Weekend availability
- No experience needed
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Care and Support Worker
Metropolitan Thames Valley —Nottingham
- £24,784.50 a year
- Overtime
Quick apply
4d
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
2d
Customer & Product Retention Specialist
JCB —Uttoxeter
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Gym membership
2d
Application Specialist - Sectra Medical
Sectra AB —Mansfield
- Sales
- English
- Master's degree
4d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
5d
Financial Investigator
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
13d
Aircraft Cleaner Driver - East Midlands Airport
Unifi —Derby
- £12.71 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Support and Retention Specialist
More Years —Nottingham
- £27,500 a year
- Weekend availability
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Partner Account Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Aircraft Cleaner/Driver East Midlands Airport
Unifi —Derby
- £12.71 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d

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customer care specialist jobs near derby, dby

New Patient Conversion & Inbound Sales Specialist - Part-Time

We Fix Feet Limited -
Beeston

Quick apply

Job details

Part-time
£13,520 - £16,000 a year

Benefits

Free parking
On-site gym
Employee mentoring programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Sales
Customer service
GCSE
Care plans
Office experience

Full job description

This is not a receptionist role.

Are you a target-driven communicator who loves turning conversations into conversions? Do you want a high-impact part-time role that rewards your ability to close sales and guide patients toward better health?

At We Fix Feet, we are an award-winning podiatry and sports rehabilitation clinic trusted by over 34,000 patients.

We are moving away from passive administration and looking for a proactive sales professional to own our inbound digital lead pipeline.

This is not a cold-calling job. Every single person you contact has already reached out to us for help.

Your mission is to take these warm leads from our CRM pipeline and confidently convert them into paid treatment packages and clinical memberships.

If you are motivated by metrics, love building rapport, and want a role where your sales skills directly change lives, we want to hear from you.

What You’ll Be Doing (Key Accountabilities)

Lead Conversion: Manage all warm inbound enquiries via Go High Level CRM (phone, SMS, email, and web chat) to hit a target conversion rate of 90%+.
Speed to Lead: Execute outbound follow-up calls within 10 minutes of an enquiry using our structured "Double Dial" and 30/60/90 minute rules.
Pipeline Management: Confidently handle patient objections with deep empathy, guide them to the correct care pathway, and sell treatment packages.
Patient Reactivation: Proactively reach out to lapsed patients who have dropped out of their care plans to book them back into service.
Clinic Support: Provide daily lunchtime reception cover (greeting patients, handling calls, taking payments) and support the wider front-of-house team.

This Role Is Perfect For You If…

You have a strong, proven background in telephone sales, inbound conversion, or target-driven customer relationship roles.
You are technically confident working with CRM software (Go High Level preference is a major advantage) and digital booking systems.
You are highly organised, love keeping a spotless pipeline, and welcome a weekly scorecard to track and celebrate your sales progress.
You are a natural relationship builder who listens actively and guides patients confidently without being pushy.
You are happy to support front-of-house reception duties and muck in with a busy team when needed.

What We Offer

Competitive base salary (£13,520 - £16,000 pa) this salary is for part-time hours.
Performance bonus scheme tied directly to your conversion metrics.
Consistent, family-friendly part-time hours.
Free clinic treatments and on-site parking.
Full script and workflow training inside a supportive, award-winning team environment.

How to Apply submit your CV and a brief cover letter. Tell us about a time you successfully managed a sales pipeline or hit a key conversion target.

Pay: £13,520.00-£16,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
On-site gym
On-site parking

Application question(s):

"This role is Monday to Friday, 10am–2pm, with occasional Saturdays on a rota. Are you fully available for these hours?"
Tell us about a time yo managed an inbound sales pipeline or hit a key conversion target. What was the role, what was the target, and did you hit it?
A warm lead calls, they are interested but hesitant about the cost and not sure we can help them. In two or three sentences, how do you handle that call?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in derby, dby

New Patient Conversion & Inbound Sales Specialist - Part-Time

Production Team Member - FTC

Senior Customer Service Advisor

Client Care Advisor (Perm)

Client Care Advisor (FTC/40hrs)

Employment Specialist

Sales Support & Customer Care Specialist-12 Month FTC

Patient Service Advisor

Vehicle Handover Specialist and sales support

Care and Support Worker

Business Analyst

Customer & Product Retention Specialist

Application Specialist - Sectra Medical

Senior Complaints Insight Specialist

QRC Specialist UKI

Financial Investigator

Aircraft Cleaner Driver - East Midlands Airport

Support and Retention Specialist

Partner Account Coordinator

Aircraft Cleaner/Driver East Midlands Airport

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