Customer Relationship Manager
DHL —Derby
- Communication skills
- Annual leave
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
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- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Assistant Manager - Derby Alvaston
BoyleSports —Derby
- £13.20 an hour
Quick apply
Service Manager
Vertu Motors —Derby
- £45,000 - £60,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Employee discount
Quick apply
6d
Assistant Manager - Derby Osmaston Road
BoyleSports —Derby
- £13.20 an hour
Quick apply
4d
Drinks Excellence Manager (Hybrid 50/50)
Greene King —Burton-On-Trent
- Full-time
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Customer Service Manager
Brakes —Tamworth
- £32,500 - £33,500 a year
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- CRM software
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4d
Move Manager
LRG —Derby
- Monday to Friday
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Quick apply
2d
Assistant Garage Manager
Mr Tyre Ltd —Derby
- £33,000 - £39,000 a year
- Full-time
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Quick apply
4d
Centre Manager
BCA —Nottingham
- £60,000 - £70,000 a year
- Monday to Friday
- Continuous improvement
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- Employee assistance programme
- Employee discount
Quick apply
Stations Governance & Assurance Manager
East Midlands Railway —Derby
- £47,000 a year
- Weekend availability
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10d
Senior Facilities Manager (Branches), Midlands & South
National Westminster Bank PLC —Castle Donington
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
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7d
Administration Manager
Bell Cornwall Recruitment —Nottingham
- £40,000 - £45,000 a year
- Hybrid work
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Starbucks Manager
EG Group —Little Eaton
- £32,000 a year
- Weekend availability
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Sales Team Manager
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
3d
Service Team Leader - South East, UK
Getinge Ltd. —Derby
- CRM software
- Salesforce
- Microsoft Office
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Area Sales Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- £101,400 a year
- Sales
- Bachelor's degree
- No degree
Quick apply
Assistant Manager
Nottingham Castle RP —Nottingham
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
6d
Assistant Manager - Mansfield
BoyleSports —Mansfield
- £13.20 an hour
Quick apply
Area Sales Manager
Unilin —Derby
- Organisational skills
- IT
- Communication skills
- Employee discount

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Customer Relationship Manager

DHL -
Derby

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Job details

Permanent

Benefits

Annual leave
Company pension

Qualifications

Account management
Communication skills

Full job description

Contract Type: Permanent (Full-Time)
Location: Derby (DE74 2BB)

Step into a role where your influence truly matters!! As a Customer Relationship Manager at DHL Supply Chain, you'll become the strategic link between one of our key customers and our high‑performing operational teams—shaping service excellence, driving continuous improvement, and unlocking new opportunities for growth. This is a fast‑paced, people‑powered environment where you'll collaborate with senior leaders, solve complex challenges, and help steer the direction of a major customer account. If you thrive on building relationships, elevating performance, and making a visible impact, this is your chance to join a global logistics leader that's constantly moving forward.

✅A TYPICAL DAY MAY INVOLVE...

Work closely with the customer (up to UK Logistics Director level) and our DHL operations teams to tackle ongoing service challenges and keep performance on track.
Maintain accurate, reliable processes to monitor operational service across the entire customer account.
Bring consistency to reporting, performance reviews, and management information across all customer operations.
Hold structured monthly sessions with both the customer and internal stakeholders to drive alignment and continuous improvement.
Spot opportunities for account development and build a strong pipeline for future growth.

✅THIS ROLE WOULD SUIT PEOPLE WHO HAVE...

Previous experience in a customer‑facing or account management role is essential.
Experience in operations is a real advantage and will help you influence effectively.
A proven ability to build strong, trusted relationships at all levels.
Confident, clear communication skills that inspire confidence.
The ability to present to senior stakeholders and lead discussions with credibility.

✅WHY JOIN US?

33 days annual leave
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 1st June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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customer service manager jobs in derby, dby

Customer Relationship Manager

Client Services Manager

Assistant Manager - Derby Alvaston

Service Manager

Assistant Manager - Derby Osmaston Road

Drinks Excellence Manager (Hybrid 50/50)

Customer Service Manager

Move Manager

Assistant Garage Manager

Centre Manager

Stations Governance & Assurance Manager

Senior Facilities Manager (Branches), Midlands & South

Administration Manager

Starbucks Manager

Sales Team Manager

Service Team Leader - South East, UK

Area Sales Manager, UK

Assistant Manager

Assistant Manager - Mansfield

Area Sales Manager

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