Dispatch manager Work, Jobs in Derby, Dby (with Salaries)

Planning and Dispatch Manager
Getinge Ltd. —Derby
- Hybrid work
- Microsoft Word
- Salesforce
- Continuous improvement
On Train Service Delivery Manager
East Midlands Railway —Nottingham
- £46,062.63 a year
- Customer service
- Team management
- Recruiting
- Flexible schedule
2d
Night Team Leader - 6 months FTC
CEVALogistics —Derby
- Part-time
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee discount
Goods In & Out Team Leader
CH&CO —Derby
- £14.45 - £16.25 an hour
- Overtime
- Continuous improvement
- Quality control
- Employee discount
1d
Operations Manager
HelloFresh —Derby
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
Warehouse Supervisor
Fairfax Meadow (Europe) Ltd —Derby
- Up to £35,734.40 a year
- Full-time
- Microsoft Word
- Computer literacy
- Supervising experience
- Free parking
Quick apply
6d
Onsite Manager
Burch Recruitment LTD —Coalville
- £145 a day
- Weekend availability
- Team management
- In-person
- Communication skills
Quick apply
Picker Twilight
Booker Group —Derby
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
8d
Inventory Manager
ATL —Derby
- £38,000 - £40,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
8d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Area Manager, Fulfillment Center
Amazon UK Services Ltd. —Mansfield
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Warehouse Operations Manager
Poundstretcher —Leicester
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Annual leave
9d
Warehouse and Logistics Team Leader
Arrow Group Global —Alfreton
- Full-time
- Computer literacy
- Writing skills
- Forklift
- Free parking
Quick apply
12d
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
5d
Team Leader - Outbound Supply Chain
FERRERO —Alfreton
- Continuous improvement
- Team management
- Training & development
12d
New Business Operations & Project Manager
NEXT —Leicester
- Full-time
- Google Suite
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
4d
Fulfilment Manager - Supply Chain
Sauce Shop —Coalville
- £40,000 a year
- Full-time
- Writing skills
- Analysis skills
- Team management
- Free parking
- Store discount
Quick apply
Despatch Operative
Scend (UK) Ltd —Alfreton
- From £13.50 an hour
- Part-time
- Microsoft Word
- Warehouse experience
- In-person
- Free parking
Quick apply
1d
Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Operations Manager, AMZL-Delivery Station
Amazon UK Services Ltd. —Leicester
- Full-time
- English
- Master's degree
- Bachelor's degree

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Planning and Dispatch Manager

Getinge Ltd. -
Derby

Apply Now

Job details

Qualifications

Microsoft Word
SAP
Stakeholder liaison
Salesforce
Internal department liaison
Microsoft Office Suite
Performance management
Continuous improvement
Team management
Relationship management
Management reporting
Customer support
Customer interaction
Account management
Leadership
Communication skills

Full job description

Date: Aug 6, 2026

Location:
Derby, GB

Company: Getinge Ltd.
Remote Work: 5 days at home (fully remote)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Role: Planning and Dispatch Manager

Location: Remote with some travel

Job Purpose:
To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA’s.

Functions:
Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions and streamlined processes. Foster a culture of service excellence by monitoring and managing KPIs, providing coaching and support to team members, and maintaining clear, effective communication across the business.

Key duties and responsibilities:
Create and manage agreed weekly monthly KPI reports and a general overview of service desk priorities.
Design and manage to track daily workload through Dashboards, ensuring the teams workload are distributed fairly
Collate customer intelligence & communicate regularly with service contracts department, along with service management team and sales where required.
Work with Managers within Service to ensure data is cleansed and continuously audit overall system.
Support & lead progress within the various service excellence initiatives to increase efficiency and customer centricity across the service desk.
Manage and maintain planning & dispatch team processes and make necessary corrections as and when required
Actively drive service desk activity to be conducted within customer SLA’s.
Promote & provide a highly professional level of customer service at all times.
Be an advocate of continuous learning and improvement by encouraging regular feedback through promoting an open, honest working environment for all.
Maintain an active communication channel for customer feedback to be valued and understood.
Actively contribute and monitor the ‘account management’ initiative across the team.
Liaise with customers both verbally and in writing to follow up engineer’s site visits where an escalation has been required.
Build and maintain strong relationships with internal departments to deal with all custome queries in a timely manner.
Review and manage team capacity report, use the report to predict future capacity

Quality System Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining KPI compliance.

Knowledge/Skills/Experience:
Experience working in a similar leadership role in a customer services environment.
Coordination/scheduling experience
Excellent organization skills with ability to plan workload effectively, cope well under pressure, meeting objectives & deadlines.
A positive, problem solver approaching difficult tasks with a can do attitude to drive performance of others daily.
Excellent attention to detail, with the ability to drive the correct solution for the right situation through to completion.
Able to demonstrate use of initiative.
An understanding of the importance of delivering excellent customer service.
Exceptional communication skills both written and verbal, with an excellent telephone manner.
Active listener, with the ability to quickly gain rapport and trust across all levels.
Highly self-motivated, excellent team player, able to develop strong relationships with colleagues and peers.
High levels of passion, enthusiasm and a willingness to learn.
Good working knowledge of Microsoft Office products (Excel, Outlook and Word.

Preferred:
Knowledge of SAP
Knowledge of Salesforce
Experience of Working from home in a remote role

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Apply Now

Refine Your Search

dispatch manager jobs in derby, dby

Planning and Dispatch Manager

On Train Service Delivery Manager

Night Team Leader - 6 months FTC

Goods In & Out Team Leader

Operations Manager

Warehouse Supervisor

Onsite Manager

Picker Twilight

Inventory Manager

Area Manager, Customer Fulfillment

Area Manager, Fulfillment Center

Warehouse Operations Manager

Warehouse and Logistics Team Leader

IT Support Operations Manager

Team Leader - Outbound Supply Chain

New Business Operations & Project Manager

Fulfilment Manager - Supply Chain

Despatch Operative

Operations Manager

Operations Manager, AMZL-Delivery Station

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