Business to business technical support Work, Jobs in Derby, Eng (with Salaries)

Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- Sales
- ERP systems
- SQL
- Free parking
- Employee assistance programme
Quick apply
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
13d
Trainee 3D Printer Technician & Customer Support Advisor
3D Prima Technology UK Ltd —Coalville
- £24,785 a year
- Overtime
- Customer service
- Microsoft Office
- Driving
- Free parking
- Employee discount
Quick apply
11d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Technical Support Engineer
Cromwell —Derby
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Sick pay
Technical Support & Planning Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- Customer service
- Plumbing
- Communication skills
- Annual leave
Quick apply
5d
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
9d
Graduate Trainee (Financial Services)
Perrett & Co Financial Services Ltd —Loughborough
- £26,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
11d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
3rd Line Network Support Specialist - Rolls Royce
BT —Derby
- Management
- Travel
- In-person
- Gym membership
10d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
13d
Maintenance and Supply Chain Coordinator
DCRail —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Data, strategy & Systems Co-ordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- IT
- Annual leave
5d
HOP Technician
M Group —Derby
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Demand Forecaster
Mi Hub Ltd —Derby
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Microsoft Dynamics 365 Support Engineer (Business Central)

CGI -
Nottingham

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Analysis skills
ITIL
Accounting
Agile
Application support

Full job description

At CGI, you’ll play a key role in ensuring critical business systems remain reliable, efficient, and ready to support client success. In your role as a Microsoft Dynamics 365 Support Engineer (Business Central), you’ll be part of a collaborative and forward-thinking team, you’ll help optimise Microsoft Dynamics 365 Business Central environments, resolve complex challenges, and drive continuous improvement across finance and operational processes. You’ll have the opportunity to take ownership of meaningful work, contribute innovative solutions, and help deliver measurable outcomes that support business transformation. Working alongside talented colleagues and stakeholders, you’ll be empowered to develop your expertise while making a tangible impact on both client operations and the future success of our business.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Whilst this is a hybrid position, but you will be expected to work from CGI and client offices in Nottingham 2 days a week.

Your future duties and responsibilities

In this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 Business Central, ensuring users receive a high-quality service and that business-critical processes operate effectively. You’ll act as a trusted point of contact for incidents and service requests, working closely with finance teams, stakeholders, and technical partners to diagnose issues, implement solutions, and maintain system performance.
You’ll have the opportunity to take ownership of service delivery, contribute to ongoing platform improvements, and help shape a proactive support function. Working within an agile environment, you’ll support upgrades, analyse new platform releases, and identify opportunities to improve user experience, operational efficiency, and business outcomes. Supported by a collaborative team, you’ll be encouraged to share ideas, develop your expertise, and make a lasting contribution to the success of the service.
Key responsibilities:

Support & Resolve – Manage incidents and service requests relating to Microsoft Dynamics 365 Business Central within agreed service levels.
Investigate & Troubleshoot – Diagnose functional, process, and data-related issues across finance and operational modules.
Prioritise & Communicate – Monitor support queues, provide timely updates, and maintain strong stakeholder engagement.
Escalate & Coordinate – Work with development partners and third-line teams to resolve complex technical issues.
Analyse & Improve – Review Business Central Wave releases and implement fixes or enhancements where required.
Collaborate & Optimise – Partner with finance and business teams to improve system utilisation and operational effectiveness.
Test & Validate – Support testing activities for upgrades, patches, and new functionality.
Document & Share Knowledge – Maintain support documentation, knowledge articles, and operational procedures.
Identify & Enhance – Recognise recurring issues and recommend improvements to processes, systems, and support practices.
Coach & Support Users – Contribute to user training and knowledge-sharing initiatives.

Required qualifications to be successful in this role

To succeed in this role, you’ll bring hands-on experience supporting Microsoft Dynamics 365 Business Central within an application support, service desk, or operational support environment. You’ll combine strong analytical and problem-solving skills with excellent communication abilities, enabling you to work effectively with both technical and non-technical stakeholders. A proactive, customer-focused approach and a commitment to continuous improvement will help you thrive in this collaborative and fast-paced environment.
Essential qualifications and experience:

You should have experience supporting Microsoft Dynamics 365 Business Central.
Experience working within application support, service desk, or managed service environments.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder management capabilities.
Proven ability to prioritise workloads and manage multiple competing tasks.
Experience working within Agile frameworks and ceremonies.
Strong attention to detail and commitment to delivering high-quality support.
Ability to remain calm and effective under pressure.

Desirable qualifications and experience:

Understanding of finance and accounting principles.
Experience supporting Dynamics 365 CRM Customer Engagement (CE).
Knowledge of integrations and interfaces between Dynamics 365 CRM CE and Business Central.
Exposure to ITIL service management practices.
Experience supporting retail, manufacturing, distribution, or professional services environments.
Microsoft certifications relating to Dynamics 365 Business Central.
Demonstrated interest in continuous improvement and service optimisation.

#LI-RJ1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

business to business technical support jobs in derby, eng

Microsoft Dynamics 365 Support Engineer (Business Central)

Senior ERP Support Analyst

Service Coordinator

Technical Trainer (Solar, Battery Storage & more)

Trainee 3D Printer Technician & Customer Support Advisor

Account Manager - Derby

Desktop Support Analyst - Derby

Business Development Representative

Technical Support Engineer

Technical Support & Planning Coordinator

Head of Projects & Production

Graduate Trainee (Financial Services)

Application Support Analyst (Nights)

Support Engineer

3rd Line Network Support Specialist - Rolls Royce

Desktop Support Engineer

Maintenance and Supply Chain Coordinator

Data, strategy & Systems Co-ordinator

HOP Technician

Demand Forecaster

I want to receive the latest job alerts for business to business technical support in derby, eng

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