City council Work, Jobs in Derby, Eng (with Salaries)

Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Pest Control Officer
Liverpool City Council —Derby
- £31,022 - £35,412 a year
- Employee assistance programme
11d
Elections Administrator
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
- Employee assistance programme
Public Protection Officer
Derby City Council —Derby
- £30,024 - £32,597 a year
- Weekend availability
- Negotiation
- Annual leave
- Employee assistance programme
9d
Milestone House Officer
Derby City Council —Derby
- £28,598 - £31,022 a year
- Full-time
Licensing Officer
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
9d
Relief Milestone House Officers
Derby City Council —Derby
- £28,598 - £31,022 a year
- Call to connect
13d
Accounts Receivable Recovery Officer
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Work from home
Children's Practitioner
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
Democratic Services Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee assistance programme
20h
SEND Casework Officer
Derby City Council —Derby
- £27,694 - £29,540 a year
- Full-time
- Hybrid work
- School
- Annual leave
- Employee assistance programme
11d
Quality Monitoring Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee assistance programme
11d
Job Coach
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee discount
8d
Corporate Support Officer
Derby City Council —Derby
- £26,403 - £28,142 a year
- Full-time
- Administrative experience
- Communication skills
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
School Business Assistant
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
11d
Residential Child Care Worker Level 2 - Lighthouse
Derby City Council —Derby
- £33,143 - £36,363 a year
- Weekend availability
- Care plans
- Annual leave
- Employee assistance programme
Technical Officer
Derby City Council —Derby
- £31,537 - £33,699 a year
- Full-time
- Customer service
3d
Neighbourhood Services Assistant
Leicester City Council —Leicester
- £20,742 - £21,072 a year
- Part-time
- IT
- Annual leave
- Employee discount
4d
Mid-Day Supervisor
Derby City Council —Derby
- £24,413 - £24,796 a year
- Monday to Friday
- Organisational skills
- Communication skills
- School
5d

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Customer Service Advisor

Derby City Council -
Derby

Apply Now

Job details

Full-time
£25,583 - £25,989 a year

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
IT

Full job description

Application closing date

Blank

Working Pattern

Full time

Salary

Scale 3 £25,583 - £25,989

Contractual hours

Basis

Full time

Job category/type

Customer Services

Attachments

Blank

Job description

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: London Road/Council House/Home

TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK.

Are you ready to be the friendly face of Derby Homes? We’re looking for enthusiastic Customer Service Advisors to join our Customer Services Team.

As the first point of contact, you’ll make a real difference every day, helping customers, solving problems, and keeping things running smoothly. It is a fast paced Call Centre environment, but the reward of helping someone in need makes it all worthwhile!

About the role:

Handle customer enquiries via phone, face-to-face, and online with speed, accuracy, and a friendly approach.
Get hands-on training and learn all about social housing and Derby Homes’ services.
Develop your skills and grow your career within a supportive team environment.

What we’re looking for:

Experience delivering excellent customer service.
Strong IT skills, including Microsoft Office.
A calm, professional communicator who listens, empathises, and keeps a positive attitude even in busy times.
Accuracy and attention to detail when recording customer information.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form

Remember to align your personal statement to the essential criteria in the Person Specification.

Job description

Person specification

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected]. https://www.derby.gov.uk/signing-service/

If you have been selected for interview you will hear from us prior to the interview, we will contact you when we have date.

Apply Now

Refine Your Search

city council jobs in derby, eng

Customer Service Advisor

Pest Control Officer

Elections Administrator

Public Protection Officer

Milestone House Officer

Licensing Officer

Relief Milestone House Officers

Accounts Receivable Recovery Officer

Children's Practitioner

Democratic Services Officer

SEND Casework Officer

Quality Monitoring Officer

Job Coach

Corporate Support Officer

Information Security Officer

School Business Assistant

Residential Child Care Worker Level 2 - Lighthouse

Technical Officer

Neighbourhood Services Assistant

Mid-Day Supervisor

I want to receive the latest job alerts for city council in derby, eng

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