Customer Relationship Manager
DHL —Derby
- Communication skills
14d
Duty Shift Manager (Days) - Derbion
Savills Management Resources —Derby
- £41,080 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Assistant Manager - Derby Alvaston
BoyleSports —Derby
- £13.20 an hour
Quick apply
Drinks Excellence Manager (Hybrid 50/50)
Greene King —Burton-On-Trent
- Full-time
- Hospitality
- Sales
- Employee assistance programme
- Employee discount
Move Manager
LRG —Derby
- Monday to Friday
- Customer service
Quick apply
9h
Service Manager
Vertu Motors —Derby
- £45,000 - £60,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Employee discount
Quick apply
4d
Assistant Manager - Derby Osmaston Road
BoyleSports —Derby
- £13.20 an hour
Quick apply
2d
Customer Service Manager
Brakes —Tamworth
- £32,500 - £33,500 a year
- Full-time
- CRM software
- Management
- Salesforce
- Employee discount
2d
Assistant Garage Manager
Mr Tyre Ltd —Derby
- £33,000 - £39,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
- Employee discount
Quick apply
2d
Customer Service Manager/ property manager/ manager
A&Z consultants Managment services Ltd —Nottingham
- £32,000 - £42,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
2d
Centre Manager
BCA —Nottingham
- £60,000 - £70,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Main - Team Leader
WHSmith Travel —Derby
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
Administration Manager
Bell Cornwall Recruitment —Nottingham
- £40,000 - £45,000 a year
- Hybrid work
- Management
- Leadership
- Communication skills
14d
Stations Governance & Assurance Manager
East Midlands Railway —Derby
- £47,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
8d
Senior Facilities Manager (Branches), Midlands & South
National Westminster Bank PLC —Castle Donington
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
4d
Starbucks Manager
EG Group —Little Eaton
- £32,000 a year
- Weekend availability
- Hospitality
- Management
- Employee assistance programme
- Employee discount
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
3d
Front Office & Revenue Manager
Makeney Hall Hotel Limited —Milford
- £29,000 - £31,000 a year
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
Assistant Warehouse Manager - Dayshift
Creed Foodservice —Ilkeston
- Up to £35,000 a year
- Full-time
- Food service
- Mentoring
- IT
- Free parking
- Annual leave
Quick apply
21h

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customer service manager jobs near derby, eng

Customer Relationship Manager

DHL -
Derby

Apply Now

Job details

Permanent
14 days ago

Benefits

Company pension

Qualifications

Account management
Communication skills

Full job description

Contract Type: Permanent (Full-Time)
Location: Derby (DE74 2BB)

Step into a role where your influence truly matters!! As a Customer Relationship Manager at DHL Supply Chain, you'll become the strategic link between one of our key customers and our high‑performing operational teams—shaping service excellence, driving continuous improvement, and unlocking new opportunities for growth. This is a fast‑paced, people‑powered environment where you'll collaborate with senior leaders, solve complex challenges, and help steer the direction of a major customer account. If you thrive on building relationships, elevating performance, and making a visible impact, this is your chance to join a global logistics leader that's constantly moving forward.

✅A TYPICAL DAY MAY INVOLVE...

Work closely with the customer (up to UK Logistics Director level) and our DHL operations teams to tackle ongoing service challenges and keep performance on track.
Maintain accurate, reliable processes to monitor operational service across the entire customer account.
Bring consistency to reporting, performance reviews, and management information across all customer operations.
Hold structured monthly sessions with both the customer and internal stakeholders to drive alignment and continuous improvement.
Spot opportunities for account development and build a strong pipeline for future growth.

✅THIS ROLE WOULD SUIT PEOPLE WHO HAVE...

Previous experience in a customer‑facing or account management role is essential.
Experience in operations is a real advantage and will help you influence effectively.
A proven ability to build strong, trusted relationships at all levels.
Confident, clear communication skills that inspire confidence.
The ability to present to senior stakeholders and lead discussions with credibility.

✅WHY JOIN US?

33 days annual leave
Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
Free confidential 24/7 GP consultations
Hundreds of retail and lifestyle discounts
Affordable loans, savings schemes and free mortgage advice
Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 1st June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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Refine Your Search

customer service manager jobs in derby, eng

Customer Relationship Manager

Duty Shift Manager (Days) - Derbion

Client Services Manager

Assistant Manager - Derby Alvaston

Drinks Excellence Manager (Hybrid 50/50)

Move Manager

Service Manager

Assistant Manager - Derby Osmaston Road

Customer Service Manager

Assistant Garage Manager

Customer Service Manager/ property manager/ manager

Centre Manager

Main - Team Leader

Administration Manager

Stations Governance & Assurance Manager

Senior Facilities Manager (Branches), Midlands & South

Starbucks Manager

Head of Service Delivery

Front Office & Revenue Manager

Assistant Warehouse Manager - Dayshift

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