Senior technical support engineer Work, Jobs in Derby, Eng (with Salaries)

Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Quick apply
Technical Lead ( Senior Principal Engineer)
Assystem —Derby
- Engineering
- Business development
- No degree
Senior Firmware Engineer
Aquam Water Services Ltd —Derby
- Full-time
- Continuous improvement
- Travel
- Free parking
Quick apply
13d
Senior Process Engineer
Assystem —Derby
- Hybrid work
- Engineering
- Travel
- In-person
Senior Special Process Engineer – Aerospace
ALTEN —Derby
- Full-time
- Engineering
- Laboratory experience
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Technical Engineer
DHL —East Midlands Airport
- 8 hour shift
- CAD
- Engineering
- English
- Free parking
- Employee assistance programme
Operational Excellence Engineer
HelloFresh —Derby
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
Senior BIM Engineer
Rolls-Royce SMR —Derby
- £48,000 - £62,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Senior Layout Integration Engineer
Assystem —Derby
- Engineering
- Mentoring
- Leadership
- Annual leave
- Referral programme
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
Senior Contracts Engineer - UK Wide
Balfour Beatty —Derby
- Microsoft Powerpoint
- Civil engineering
- Management
- Annual leave
Senior Design Engineer
Kratos Defense —Derby
- Full-time
- Engineering
- Bachelor's degree
- No degree
Quick apply
Senior Principal Mechanical Engineer
Assystem —Derby
- Hybrid work
- Team management
- Travel
- In-person
Senior Operational Excellence Engineer
HelloFresh —Derby
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
Logistics Manager and Support Engineer
Gibson Technology Ltd —Repton
- Full-time
- Travel
- Communication skills
- Mechanical knowledge
Quick apply
1h
Senior Materials Engineer - Welding and Manufacturing
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Welding
- Manufacturing
- Communication skills
Senior Systems Engineer
Assystem —Derby
- Hybrid work
- Engineering
- Electrical Engineering
- Employee assistance programme
- Sick pay
Technical Support Engineer
Microlise —Nottingham
- £30,000 a year
- Communication skills
- Employee assistance programme
6d
Senior Engineer – Materials
Rolls-Royce SMR —Derby
- £50,650 - £66,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
5d
Senior Mechanical Engineer
Assystem —Derby
- Engineering
- Bachelor's degree
- Organisational skills

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senior technical support engineer jobs near derby, eng

Senior Network Support Engineer - Reactive

Node4 -
Derby

Quick apply

Job details

Benefits

Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance

Qualifications

Technical troubleshooting
Incident management
Technical support
Service restoration
Network support
Major incident coordination
Root cause analysis

Full job description

About Node4

We are a united force driven by a single ambition; to deliver faster transformation, lower cost, and truly differentiated outcomes - we do this by bringing together our AI Augmented MSP platform, hybrid sovereign cloud solutions, deep Microsoft expertise and the Node4 People

We are:

Nimble – We focus on what matters most, adapt fast and embrace change

Original – We think differently, stay curious and innovate

Driven – We are bold, bring energy and own the outcome

Engaged – We operate as one, building strong relationships

4 More – We always go further for our people, customers and partners

About the role

Acts as the senior technical authority within the reactive support function, leading resolution of complex and high‑priority incidents.
Takes ownership of major incidents and escalations, supporting effective service restoration and minimal customer impact.
Provides technical leadership across the team, improving quality, consistency, and capability.
Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.

Responsibilities

Own and resolve complex and business‑critical incidents, acting as technical escalation point for engineers.
Provide technical leadership during major incidents, supporting coordinated and effective recovery.
Drive accountability for technical quality, ticket standards, and resolution approaches.
Support engineers with troubleshooting, guidance, and best practice.
Contribute to problem identification and root cause resolution, reducing repeat incidents.
Review and assure quality of tickets, configurations, and documentation.
Maintain clear communication with stakeholders during escalations and priority incidents.
Support adherence to SLA, incident, and change management processes.

What will you bring?

Acts as the senior technical authority within the reactive support function, leading resolution of complex and high‑priority incidents.
Takes ownership of major incidents and escalations, supporting effective service restoration and minimal customer impact.
Provides technical leadership across the team, improving quality, consistency, and capability.
Works closely with the Team Leader to support service outcomes, reduce repeat incidents, and improve technical standards.

What can we offer you?

Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide and beyond. From three people to a workforce of over 900. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard.

Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.

TAKE A LOOK AT OUR STORY

Quick apply

Refine Your Search

senior technical support engineer jobs in derby, eng

Senior Network Support Engineer - Reactive

Technical Lead ( Senior Principal Engineer)

Senior Firmware Engineer

Senior Process Engineer

Senior Special Process Engineer – Aerospace

Technical Engineer

Operational Excellence Engineer

Senior BIM Engineer

Senior Layout Integration Engineer

Senior IT Infrastructure Engineer

Senior Contracts Engineer - UK Wide

Senior Design Engineer

Senior Principal Mechanical Engineer

Senior Operational Excellence Engineer

Logistics Manager and Support Engineer

Senior Materials Engineer - Welding and Manufacturing

Senior Systems Engineer

Technical Support Engineer

Senior Engineer – Materials

Senior Mechanical Engineer

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