Purchasing department Work, Jobs in Didcot, Oxf (with Salaries)

Customer Service Administrator
EBSCO —Didcot
- Full-time
- Microsoft Word
- CRM software
- Spanish
Procurement Specialist
Garner Osborne Circuits Ltd —Newbury
- Up to £30,000 a year
- Full-time
- Microsoft Word
- ERP systems
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Facilities & Business Support Coordinator
UK Atomic Energy Authority —Culham
- £32,903 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Parts Controller
Venture Engineering Ltd —Witney
- £30,000 - £32,000 a year
- Full-time
- Computer literacy
- Forklift
- Organisational skills
Quick apply
Purchasing Administrator
Oxford Products Ltd —Witney
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- ERP systems
- Free parking
- Annual leave
Quick apply
12d
Purchasing Administrator
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Outlook
- English
- Organisational skills
Quick apply
5d
Buyer - Purchasing department
Leader Electronics of Europe Limited —Thatcham
- From £26,000 a year
- Full-time
- Data entry
- In-person
- Communication skills
- Annual leave
Quick apply
Internal Sales & Business Development Manager
QTech Global Ltd —Steventon
- £28,000 - £38,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
Buyer
GGR Group —Aylesbury
- From £33,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
5d
Flavour Compounder / Production Operator
I.T.S (International Taste Solutions Ltd) —Newbury
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
Quick apply
1d
Purchasing Assistant
Lucy Electric —Thame
- Monday to Friday
- Presentation skills
- Data entry
- Communication skills
Tooling & Engineering Stores Assistant
SRD Engineering —Bicester
- £23,000 - £27,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
23h
Outdoor Test Facility Manager for Aerospace Research
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- University
- Annual leave
- Employee discount
7d
Office Administrator (Part-time)
Senko Advanced Components (Euro) Ltd —Basingstoke
- Part-time
- Administrative experience
- Human resources
- Front desk
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7d
Senior Category Buyer
Xtrac —Thatcham
- Presentation skills
- Continuous improvement
- Time management
6d
Business Development Manager
InstaGroup —Wokingham
- From £45,000 a year
- Remote
- CRM software
- Microsoft Outlook
- Business development
- Life insurance
Quick apply
Technical Project Lead / Project Engineer - Civil Design & Infrastructure
Cluttons —Oxford
- Hybrid work
- Civil engineering
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Compliance Assistant
UK Atomic Energy Authority —Culham
- £29,328 a year
- Full-time
- ERP systems
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
12d
Buyer
Macfarlane Group —Reading
- Up to £36,000 a year
- Full-time
- Computer skills
- Communication skills
- Free parking
- Annual leave

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Customer Service Administrator

EBSCO -
Didcot

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
CRM software
French
Spanish
Sales support
Credit note processing
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Numeracy
Continuous improvement
Organisational skills
Customer support
Customer interaction
Italian
Communication skills

Full job description

Your Opportunity:

We're looking for a motivated and detail-oriented Customer Service Administrator to join our Customer Services team in Didcot. This is an excellent opportunity to become part of a collaborative, fast-paced environment where you'll play a vital role in supporting our Customer Service Account Managers and delivering exceptional service to library and business customers across Europe.

As part of the team, you'll provide administrative and systems support, helping to ensure customer orders, accounts and enquiries are managed efficiently and accurately. If you're organised, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you.

What You'll Do:

Provide administrative support to the Customer Service team, ensuring customer requests are processed accurately and efficiently.
Process customer orders, invoices, credit notes and other financial documentation.
Set up new customer accounts and maintain existing account information.
Manage customer claims and maintain accurate records within the CRM system.
Produce sales reports and support the team with customer and account data.
Communicate professionally with customers and internal stakeholders regarding account queries and service updates.
Work collaboratively with Sales, Operations, Purchasing and other departments to resolve customer issues and improve processes.
Respond promptly and accurately to customer requests, maintaining a high standard of service at all times.
Troubleshoot print and digital acquisition queries, including cataloguing records and electronic invoicing issues.
Monitor live customer orders, proactively communicating delays and working closely with the Purchasing team to keep customers informed.
Support the department with ad hoc projects and continuous improvement initiatives.

About You:

You'll be a highly organised individual with a keen eye for detail and a passion for delivering outstanding customer service. You enjoy working as part of a team, can manage multiple priorities, and communicate confidently with both customers and colleagues.

You'll also bring:

Excellent verbal and written communication skills.
Exceptional attention to detail and a high level of accuracy.
Strong organisational skills with the ability to prioritise work and meet deadlines.
Good analytical and problem-solving skills.
Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
Basic literacy and numeracy skills.
Experience using order management and CRM systems would be advantageous.
A proactive, customer-focused approach with the ability to work effectively across multiple teams.

Desirable:

A second European language, particularly Spanish.
French or Italian language skills would also be advantageous.

Apply Now

Refine Your Search

purchasing department jobs in didcot, oxf

Customer Service Administrator

Procurement Specialist

Audi Corporate Account Executive

Facilities & Business Support Coordinator

Parts Controller

Purchasing Administrator

Purchasing Administrator

Buyer - Purchasing department

Internal Sales & Business Development Manager

Buyer

Flavour Compounder / Production Operator

Purchasing Assistant

Tooling & Engineering Stores Assistant

Outdoor Test Facility Manager for Aerospace Research

Office Administrator (Part-time)

Senior Category Buyer

Business Development Manager

Technical Project Lead / Project Engineer - Civil Design & Infrastructure

Compliance Assistant

Buyer

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