Crm executive Work, Jobs in Didsbury, Gtm (with Salaries)

CRM Executive, Selfridges Manchester
Chanel —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
Client Relations Executive
Elior UK —Manchester
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
CRM Technical Build Executive
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Communication skills
- Marketing
- HTML
Account Executive
Glodon (UK)Technology Limited —Manchester
- £48,000 - £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
- Work from home
Quick apply
Senior CRM Executive
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Mentoring
- Free parking
- Work from home
Quick apply
Business Development Executive
Service Innovation Group UK —Manchester
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
President of Distribution Services & Customer Relationship Management
Global Distribuicao Customer Solutions Ltd —Manchester
- £180,420 a year
- Health & wellbeing programme
Quick apply
1d
Customer Service Executive
Stericycle —Sale
- Customer service
- Communication skills
- Life insurance
- Referral programme
2d
CRM Executive
Arne Clo Ltd —Warrington
- Marketing
- No degree
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Sales Executive - Manchester
Corinthian Sports —Manchester
- £30,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
9d
Care Home Marketing Executive- Help Families Find the Right Care
Rosewood Healthcare Group —Lymm
- Part-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
10d
Business Development Executive (B2B Energy)
eVita Energy —Altrincham
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
2d
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Account Executive
Glodon (UK) Technology Limited —Manchester
- £36,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Work from home
Quick apply
New Car Sales Executive
Williams Group —Stockport
- £52,000 - £80,000 a year
- Weekend availability
- Sales
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
10d
eCommerce Executive - APAC
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Sales
- English
- Communication skills
- Free parking
- Work from home
Quick apply
9d
Business Development Executive
Add People —Altrincham
- £30,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
2d
Marketing Executive
Cevitr Ltd —Cheadle
- £35,000 - £37,000 a year
- Full-time
- Marketing
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Bid Manager
Perch Group —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Financial services
- Health & wellbeing programme
- Sick pay
Quick apply
10d

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CRM Executive, Selfridges Manchester

Chanel -
Manchester

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Organisational skills
Communication skills

Full job description

YOUR ROLE @CHANEL

As a CRM Executive, you will act as the key link between Marketing/CRM team and the boutique, centralising and coordinating CRM activity while embedding a strong clienteling culture across the team. You will support Fashion Advisors in building long‑term, meaningful client relationships by translating data, insights, and marketing strategy into practical, actionable routines on the shop floor.

Reporting into Boutique Management, you will play a hands‑on role in driving CRM adoption, raising capability across digital tools, and ensuring a consistent, elevated client experience aligned with CHANEL standards.

WHAT IMPACT YOU CREATE AT CHANEL

Boutique CRM Action Plan & Performance

Develop (with Boutique Director) and take ownership of the Boutique CRM Action Plan, aligned with both core and boutique‑specific objectives including client recruitment, retention, reactivation, conversion and upgrading.
Regularly review Power BI dashboards to identify client insights and performance trends, sharing clear actions with Boutique Management.
Attend monthly CRM/Marketing catch‑ups to review performance, identify opportunities, and refine the CRM action plan.
Participate in Client Engagement Workshops and CRM seminars, cascading best practices back to the boutique.
Report on CRM actions, KPIs, outcomes and learnings to Marketing and Boutique Management.
Deliver targeted one‑to‑one coaching to develop Fashion Advisors’ capabilities in building long‑term client relationships and driving sustainable client development.
Support advisors in consistently delivering CHANEL‑standard client communications, including effective appointment preparation and structured follow‑up.

CRM Tools & Capability Building

Act as the boutique CRM digital tools champion, supporting and guiding Fashion Advisors in the use of CRM digital tools
Run regular sessions focused on data capture, data quality, and CRM best practices.

Coordinating CRM Activity & Engagement

Coordinate CRM routines within the boutique and, where relevant, partner with CRM Ambassadors across boutiques.
Facilitate monthly one to one CRM check‑ins with Fashion Advisors to review reports, KPIs and clienteling actions.
Present CRM insights and priorities during morning briefs, ensuring CRM remains visible and actionable.
Use initiative to keep CRM top of mind through engagement activities, such as challenges or competitions.

Entertainment, Event & Gifting Coordination

Coordinate entertainment and gifting activities, including budget tracking, inventory management and targeting proposals.
Review client lists provided by the CRM Marketing team with each Fashion Advisor to align outreach with strategy.
Build bespoke client journey plans each year for top clients, to continue to develop and loyalise boutique client base.
Host clients at various events (local, regional or international), acting as the boutique representative. Gather all relevant client details, be the main point of contact, and coordinate any necessary (travel) logistics.
Liaise with counterparts in other markets for international boutique appointments, and identify shared client gifting and hospitality opportunities for multi-market top clients.
Collate client responses and feedback to share insights with the Marketing/CRM team.

WHAT YOU WILL BRING TO THE ROLE

Experience within luxury retail, premium retail or high‑service environments, with exposure to client development.
A strong interest in CRM, clienteling and data‑driven decision making.
Confidence using digital tools and dashboards, with solid proficiency in Microsoft Excel, PowerPoint and Word.
Strong organisational skills with the ability to work autonomously and coordinate others.
Clear and concise communicator, confident presenting CRM insights to teams.
High attention to detail and a structured, proactive approach to follow‑up and execution.

YOU ARE ENERGISED BY

Supporting others to build long‑term, trusted client relationships.
Using data and insights to identify opportunities and drive client value.
Collaborating across teams and stakeholders.
Coaching, influencing and enabling people to succeed.
Creating inclusive, personalised and memorable client experiences.

WHAT YOU WILL GAIN FROM THIS EXPERIENCE

Hands‑on experience shaping CRM culture within a leading luxury boutique.
Deep exposure to luxury clienteling strategies, tools and best practice.
Close collaboration with Boutique Management and Marketing/CRM teams.
Development of strong coordination, communication and influencing skills within a luxury retail environment.
Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women

BENEFITS AT CHANEL

Our employee benefits have been created to support you across your professional and personal life by offering you:

Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

Benefits are eligibility dependant and subject to change at any time

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Apply Now

Refine Your Search

crm executive jobs in didsbury, gtm

CRM Executive, Selfridges Manchester

CRM Manager

Client Relations Executive

CRM Technical Build Executive

Account Executive

Senior CRM Executive

Business Development Executive

President of Distribution Services & Customer Relationship Management

Customer Service Executive

CRM Executive

Sales Executive - Manchester

Care Home Marketing Executive- Help Families Find the Right Care

Business Development Executive (B2B Energy)

Customer Service Manager

Account Executive

New Car Sales Executive

eCommerce Executive - APAC

Business Development Executive

Marketing Executive

Bid Manager

I want to receive the latest job alerts for crm executive in didsbury, gtm

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