Service delivery manager Work, Jobs in Dinnington, Syk (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP
Amazon UK Services Ltd. —Doncaster
- Weekend availability
- Oracle
- Salesforce
- English
Recruitment Coordinator
Regulux Transport —Rotherham
- From £125 a day
- Temporary
- Customer service
- Organisational skills
- IT
Quick apply
12d
Waste Customer Account Manager - (Desk Based)
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Quick apply
11d
Multi-Department Support Agent
One Call Insurance —Doncaster
- From £24,937 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
Customer Account Manager (Desk Based)
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Deputy Manager - Social Care
Illuminate Care Group —Doncaster
- £34,000 - £38,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
CYP Resource Programme Lead
Change Grow Live —South Yorkshire
- £45,583.51 - £50,128.89 a year
- Remote
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
Project Coordinator
Granada Secondary Glazing —Sheffield
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Building Services Manager
Urbanbubble —Sheffield
- £38,000 - £47,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
10d
People Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Management
- Free parking
- Annual leave
9d
Warehouse Operative Part Time (1800 - 2200, Monday - Friday)
Ferraris Piston Service Ltd —Rotherham
- Part-time
- Data entry
- Warehouse experience
- IT
Quick apply
Postal Delivery Driver -
Royal Mail Group —Retford
- £13.68 an hour
- Overtime
Regional Trainer
ivolve Care and Support —Mansfield
- £30,000 a year
- Full-time
- BLS Certification
- Communication skills
- Annual leave
- Referral programme
Operations Manager
Ferraris Piston Service Ltd —Rotherham
- Microsoft Office
- Warehouse experience
- Leadership
Quick apply
10d
Warehouse Operative (Mon - Fri, 1800 - 0200)
Ferraris Piston Service Ltd —Rotherham
- Weekend availability
- Data entry
- Warehouse experience
- IT
- Free parking
- Employee discount
Quick apply
12d
Operations Controller
Evri —Sheffield
- £12.71 an hour
- Full-time
- Annual leave
7d
Estates Officer
Equans —Rotherham
- Full-time
- Annual leave
- Employee assistance programme
11d
Learner Support Compliance & Standards Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- School
- Teaching
- Free parking
- Annual leave

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in dinnington, syk

Service Delivery Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers, Last Mile Field DSP

Recruitment Coordinator

Waste Customer Account Manager - (Desk Based)

Multi-Department Support Agent

Customer Account Manager (Desk Based)

Deputy Manager - Social Care

European Logistics Coordinator

CYP Resource Programme Lead

Project Coordinator

Building Services Manager

People Advisor

Warehouse Operative Part Time (1800 - 2200, Monday - Friday)

Postal Delivery Driver -

Regional Trainer

Operations Manager

Warehouse Operative (Mon - Fri, 1800 - 0200)

Operations Controller

Estates Officer

Learner Support Compliance & Standards Lead

I want to receive the latest job alerts for service delivery manager in dinnington, syk

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