& application support coordinator Work, Jobs in ditchingham, nfk (with Salaries)

Customer Operations & Application Support Coordinator
Primary Care IT Ltd. —Norwich
- £26,000 - £32,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
Delivery Coordinator
JamesFisher —Seething
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Learning and Development Coordinator
East Suffolk Services Limited —Lowestoft
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
Office Services Coordinator
Dalkia UK —Sizewell
- Full-time
- Supervising experience
- Human resources
- Organisational skills
Alcohol Recovery Coordinator
Change Grow Live —Norwich
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Employee assistance programme
- Employee discount
8d
Assistant Travel Plan Coordinator
WSP —Norwich
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Flexitime
- Work from home
Opiate Recovery Coordinator
Change Grow Live —Norwich
- £27,861.26 - £32,002.35 a year
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
4d
Operations Coordinator
Carelift Services —New Costessey
- £26,000 - £31,000 a year
- Full-time
- CRM software
- Maintenance
- Microsoft Office
- Gym membership
Quick apply
3d
Plant Competence Coordinator
Civil Works Alliance —Leiston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
3d
Beaver Project Coordinator
Royal Society of Wildlife Trusts —Hemingstone
- £33,316.08 - £36,316.08 a year
- Full-time
- Project management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Customer Care Administrator - Fixed Term Contract
Orbit Group —Norwich
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
4d
Castle Coordinator
Norfolk County Council —Norwich
- £13.05 an hour
- Part-time
- Hybrid work
- Public speaking
- Organisational skills
- Employee discount
- Gym membership
4d
Wellbeing Coordinator - Sydney House
Norse Group LTD —Stalham
- £13.56 an hour
- Part-time
9d
Lettings Coordinator
Habi Property —Norwich
- £23,000 - £27,500 a year
- Part-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Temporary works coordinator - Sizewell C - Sizewell C site based
Balfour Beatty —Leiston
- Temporary
- Hybrid work
- IT
- Annual leave
9d
Deputy Site Waste Coordinator
Dalkia UK —Sizewell
- Full-time
- Communication skills
Recruitment Coordinator
Capita —Norwich
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Section Engineer
Knights Brown —Norwich
Site Agent
Knights Brown —Norwich
- Civil engineering
Visiting Music Teacher - Brass
Inspiration Trust —Norwich
- Communication skills
- School
- Teaching

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& application support coordinator jobs near ditchingham, nfk

Customer Operations & Application Support Coordinator

Primary Care IT Ltd.
Norwich

Quick apply

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Customer service
Software deployment
Customer support
Application support
SaaS
Communication skills

Full job description

Norwich, Norfolk | Full-Time | Office-Based

Salary: £26,000 – £32,000 depending on experience
Hours: Monday–Friday, either 8am–4pm or 9am–5pm

About Us:

Primary Care IT supports GP practices and NHS organisations through the delivery of healthcare software solutions, operational support services, and clinical system resources.

We are looking for a proactive, highly organised, and customer-focused individual to join our Norwich-based team.

This is a varied role combining customer support, SaaS application support, deployment coordination, onboarding activities, and operational service delivery.

You will act as a first point of contact for GP practices and healthcare organisations using Primary Care IT solutions, helping investigate support requests, troubleshoot issues using structured processes, coordinate deployments, and ensure customers receive clear and timely updates throughout.

The role includes first-line investigation and troubleshooting of support tickets relating to Primary Care IT software solutions, escalating more complex issues to senior technical and development teams where required.

This is not a traditional infrastructure or hardware IT support role. We are particularly interested in candidates with strong customer service, SaaS support, service delivery, onboarding, coordination, or operational support experience who are confident learning systems and processes.

Key Responsibilities

Manage customer support tickets and operational service requests
Provide first-line investigation and troubleshooting for customer issues
Coordinate resolutions with senior technical and development teams
Provide professional and timely updates to customers
Coordinate onboarding and deployment activities for GP practices and NHS organisations
Carry out guided system setup and configuration activities using documented processes
Maintain accurate operational records and documentation
Monitor and manage multiple customer activities and priorities simultaneously
Support customers throughout deployment and onboarding processes
Ensure a high standard of customer service and communication at all times

Essential Skills

Excellent customer service and communication skills
Strong organisational and coordination abilities
Ability to investigate issues and follow structured troubleshooting processes
Ability to manage multiple priorities and workloads simultaneously
Strong attention to detail and problem-solving skills
Confidence using software systems and operational processes
Ability to provide clear, professional, and timely customer updates
Proactive and professional approach to workload management

Desirable Experience

SaaS or application support experience
Customer support, service delivery, or customer operations experience
Experience working with ticketing or case management systems
Onboarding or deployment coordination experience
Experience working with GP practices, NHS organisations, or healthcare software
Knowledge of EMIS Web, TPP SystmOne, or Medicus

What We Offer

Supportive and friendly team environment
Full training provided
Opportunity to develop within healthcare technology and SaaS operations
Varied and customer-focused role
Career progression opportunities
Exposure to NHS and primary care environments
Opportunity to work closely with innovative healthcare software solutions

If you enjoy working with customers, solving problems, coordinating activities, and delivering a high-quality service within a fast-paced environment, we’d love to hear from you.

How to Apply

Please apply with your CV.

Pay: £26,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

& application support coordinator jobs in ditchingham, nfk

Customer Operations & Application Support Coordinator

Delivery Coordinator

Learning and Development Coordinator

Office Services Coordinator

Alcohol Recovery Coordinator

Assistant Travel Plan Coordinator

Opiate Recovery Coordinator

Operations Coordinator

Plant Competence Coordinator

Beaver Project Coordinator

Customer Care Administrator - Fixed Term Contract

Castle Coordinator

Wellbeing Coordinator - Sydney House

Lettings Coordinator

Temporary works coordinator - Sizewell C - Sizewell C site based

Deputy Site Waste Coordinator

Recruitment Coordinator

Section Engineer

Site Agent

Visiting Music Teacher - Brass

I want to receive the latest job alerts for & application support coordinator in ditchingham, nfk

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