customer service representative Work, Jobs in dordon (with Salaries)

New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
10d
Customer Services Advisor
Halfords —Lichfield
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
14d
Customer Service Advisor - Hire
vMobility Group Limited —Birmingham
- £25,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
- Referral programme
Quick apply
4d
Customer Service Assistant
Hinckley and Rugby Building Society —Hinckley
- £24,782.04 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Quick apply
10d
Customer Service Advisor
Galleon Supplies Ltd —Coventry
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Customer Service Assistant
Eurest —Nuneaton
- £12.94 an hour
- Full-time
1d
Customer Support Representative
Skirting World —Birmingham
- £25,350 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Outlook
Quick apply
14d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
6h
Customer Service Assistant
Warner Bros. Discovery —Birmingham
- £26,420.00 - £38,788.84 a year
- Temporary
- Bilingual
- Spanish
- Customer service
- Free parking
- Work from home
Quick apply
7h
Customer Service Assistant (Games)
HB Leisure —Tamworth
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Customer Support Agent
Gymshark —Solihull
- £26,780 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee discount
- Gym membership
Quick apply
19h
Customer Service Advisor (Full-time)
DMC Moto —Birmingham
- From £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Data entry
Quick apply
2d
Library Customer Services Assistant
Warwickshire County Council —Nuneaton
- £25,583 - £25,989 a year
- Part-time
- Customer service
- English
- Annual leave
- Employee discount
2d
Customer Services Assistant
Chelmsford Star Co-operative Society —Barton under Needwood
- £12.75 an hour
1d
Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
Customer Service Advisor
SunbeltRentals —Walsall Wood
- £29,724 a year
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
11d
Customer Service Advisor (Full-time)
Stourbridge Automotive Ltd —Stourbridge
- £28,000 - £31,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
18h
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
1d

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New Business Customer Representative

Hastings Direct -
Leicester

Apply Now

Job details

Full-time
£26,230 - £29,500 a year
10 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Pay rise
Life insurance
Referral programme

Full job description

Do you have fantastic people skills? Can you deliver a great customer experience? If yes, we have the perfect job for you in our vibrant Leicester office!

Working Hours/ Shift Patterns: You will work 37.5 hours per week including one full weekend and one Saturday in every five. If you work a weekend shift, you’ll get time off in lieu.

Our opening hours: Monday to Friday 08:00 - 19:00, Saturday 09:00 – 17:00 and Sunday 09:00 – 13:00

Training: Our 12 week training programme is delivered face to face in the office.

The first 8 weeks focus on core learning, followed by continued in‑office support through to week 12 as you build confidence and embed your skills. After completing the full programme, you’ll receive sign‑off from a trainer or team leader before moving to hybrid working and into your permanent team.

Holiday Allowance During Training: To ensure you gain the maximum benefit from our training programme and feel fully supported as you begin your career, holiday will be limited during the initial training period. One day of holiday is permitted within the first 4 weeks. From weeks 5 to 12, holiday requests will be reviewed on a case‑by‑case basis.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £26,230, plus a comprehensive benefits package. Upon completing the training and coaching period, which typically lasts 12 weeks, the salary will automatically increase to £26,550. There will be further opportunities for salary progression up to £29,500, depending on your commitment to personal development and career growth.

Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high-quality insurance service they deserve.

Your role:
The New Business team provides customers with new quotes, whether they're looking for car, bike, van, home, or multi-car/bike policies. We give them all the details they need to make an informed decision, making sure they have the right cover that suits all their needs. Wherever possible, you will support customers to complete the purchase of their policy, using one of our digital products.

What we're looking for in a New Business Customer Representative:

Self-motivated individuals that take pride in what they do, uphold our values, and focus on outcomes.
Someone comfortable with change, able to adapt quickly and show resilience
Colleagues with a positive, empathetic, and patient approach
Clear communicators who can build rapport and bring their personality to work
People adept at navigating software systems while managing a conversation
Someone who's accountable, thorough, and pays attention to detail

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus
Hybrid working (1 day per week in the office with the option to do more depending on your preference)
A fantastic open plan modern office
We promote a relaxed, friendly & diverse working environment
'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
Pension match up to 10% of your salary
Life insurance (4 x base salary)
Discounted Hasting Direct products
Discounts & cashback with well-known retailers
Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
Refer a friend scheme - earn £500 for every friend you refer
We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you believe you require any reasonable adjustments in order to complete the online assessment and/or interview process due to disabilities or health conditions, please do contact the recruitment team at: [email protected] prior to completing your application.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

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customer service representative jobs in dordon

New Business Customer Representative

Customer Services Advisor

Customer Service Advisor - Hire

Customer Service Assistant

Customer Service Advisor

Customer Service Assistant

Customer Support Representative

Customer Service Advisor

Customer Service Assistant

Customer Service Assistant (Games)

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Customer Support Agent

Customer Service Advisor (Full-time)

Library Customer Services Assistant

Customer Services Assistant

Retail Customer service & Sales Advisor

Customer Service Advisor

Customer Service Advisor (Full-time)

Customer Services Coordinator

Customer Service Advisor - Outbound

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