Service administrator Work, Jobs in Dorney, Bkm (with Salaries)

Helpdesk Administrator
Pinnacle Group —Slough
- £26,500 - £27,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
9d
MASH Team Administrator (perm)
Slough Children First —Slough
- £27,920 - £29,694 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
Quick apply
11d
Operations Administrator
The Marist School —Ascot
- £24,500 - £27,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
Quick apply
8d
Administrative Assistant - Financial Assessment and Benefits team (part time 18.5 hours per week)
Bracknell Forest Council —Bracknell
- £13,358 - £30,269 a year
- Part-time
- Hybrid work
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
3d
Contracts and Tenders Administrator
Bidfood —Slough
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
3d
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
5d
Funding Administrator
Grandir UK —Basingstoke
- £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
HR, Payroll & Benefits Administrator
Eque2 —Maidenhead
- Hybrid work
- Microsoft Excel
- Management
- Analysis skills
Asset Management Administrator
Housing Solutions —Maidenhead
- £29,008 - £30,023 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Annual leave
Experience Patient Services Receptionist Administrator
Farnham Road Practice —Slough
- From £13.50 an hour
- Full-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Store discount
Quick apply
12d
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Office Administrator
MAK Electrical Solutions Ltd —Send
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Business Administrator - Onboarding
Amegreen Children's Services —Mortimer Common
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Service Administrator
Zurich Insurance —Farnborough
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Flexible schedule
11d
Healthcare Rota Administrator
Community Clinical Care Ltd —London
- £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Highways Administrator
Royal Borough of Windsor and Maidenhead —Windsor
- £26,895 - £30,132 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Contract Support Co-ordinator
CBRE —Maidenhead
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Learning and Development Administrator
Frimley Health NHS Foundation Trust —Ascot
- £27,106 - £28,850 a year
- Part-time
- Oracle
- Travel
- Leadership
1d
Sales Support Administrator
Pilgrim's Europe —Slough
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
9d

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Helpdesk Administrator

Pinnacle Group -
Slough

Quick apply

Job details

£26,500 - £27,300 a year
9 days ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Facilities management
English
Administrative experience
Contracts
SharePoint
IT
Help desk

Full job description

Job Introduction

Pinnacle Group is looking for a highly organised and experienced Helpdesk Administrator to join our team as the first point of contact for all helpdesk enquiries. In this role, you will be responsible for managing the day-to-day administrative functions of the contract office, ensuring that all reported jobs are allocated, tracked, and resolved efficiently. You will play a crucial role in maintaining excellent communication between clients, contractors, and internal teams to guarantee smooth operations and timely job completion.

You will be joining our Total FM team based in Slough. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

The ideal candidate will bring administration experience within a Facilities Management or similar environment, demonstrating strong computer literacy, excellent interpersonal skills and the ability to work proactively under their own initiative.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Support the delivery of planned and reactive maintenance activities.
Receive and action telephone and email service requests in accordance with Helpdesk procedures.
Log, update, close, cancel and monitor reactive and planned jobs within the CAFM system, including management of open events.
Monitor feedback from site operatives and customers and take appropriate action to support customer satisfaction.
Provide administrative support for subcontractors and suppliers.
Manage visitor procedures, including signing visitors in and out, issuing and monitoring visitor badges, and controlling the issue and return of keys in line with site protocols.
Prepare reports generated from CAFM systems, as required.
Provide general administrative support to the contract, including document control and record management.
Proactively follow up with internal and external parties to progress outstanding helpdesk work requests.
Provide financial administration support, including invoice processing, raising purchase orders (POs) and account reconciliation.

Key requirements:

Ability to manage competing priorities and remain effective under pressure.
Demonstrable experience in a similar administrative or helpdesk role.
Knowledge of, or experience working on, PFI contracts is desirable but not essential.
Strong IT skills, including Microsoft Word, Excel, PowerPoint, SharePoint and Outlook.
Excellent interpersonal and customer service skills, with the ability to engage effectively with colleagues and clients at all levels.
Strong written and spoken English.
High attention to detail and accuracy when inputting and maintaining data.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

service administrator jobs in dorney, bkm

Helpdesk Administrator

MASH Team Administrator (perm)

Operations Administrator

Administrative Assistant - Financial Assessment and Benefits team (part time 18.5 hours per week)

Contracts and Tenders Administrator

Insurance Process Administrator

Funding Administrator

HR, Payroll & Benefits Administrator

Asset Management Administrator

Experience Patient Services Receptionist Administrator

Office Administrator/Customer Service

Office Administrator

Business Administrator - Onboarding

Service Administrator

Healthcare Rota Administrator

Highways Administrator

Contract Support Co-ordinator

Customer Resolutions Advisor

Learning and Development Administrator

Sales Support Administrator

I want to receive the latest job alerts for service administrator in dorney, bkm

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