Customer service manager Work, Jobs in Dorset (with Salaries)

Customer Service and Quality Manager
Scientific Safety Alliance —Dorchester
- £27,000 - £28,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
General Manager - Sherborne
Chartwells —Sherborne
- £50,000 a year
- Continuous improvement
- Recruiting
- Budgeting
- Free parking
- Employee discount
5d
Project Manager
Bistech Group plc —Ferndown
- Up to £55,000 a year
- Full-time
- Customer service
- Continuous improvement
- Budgeting
- Employee assistance programme
Quick apply
Client Service Account Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Communication skills
Assistant Store Manager
Mountain Warehouse —Dorchester
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Sales
- Customer service
- Business development
NPD Project Manager
The Newt in Somerset —Galhampton
- Up to £50,000 a year
- Full-time
- No experience needed
- Hotel
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Digital Trading Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Team management
- Mentoring
- Communication skills
- Employee discount
- Flexible schedule
Box Office Manager
Weymouth Pavilion —Weymouth
- Weekend availability
- Bar
- Computer literacy
- Computer skills
- Free parking
Quick apply
Retail Sales & Operations Manager
apetito —Blandford Forum
- Full-time
- Customer service
- Data analysis skills
- Leadership
- Employee discount
12d
Customer Operations Manager
BH Live —Bournemouth
- £18,603.73 - £32,778.00 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Work Area Manager (Night Shift)
Royal Mail Group —Poole
- From £37,528 a year
- 12 hour shift
- Customer service
- Continuous improvement
- Team management
- Annual leave
12d
Product Lifecycle Manager
Yunex Traffic —Poole
- Full-time
- Agile
- Communication skills
Shop Manager
Ferne Animal Sanctuary —Dorchester West
- £26,500 a year
- Full-time
- In-person
- Retail management
- Marketing
- Employee discount
- Sick pay
Quick apply
4d
Corporate Sales Manager
The Newt in Somerset —Galhampton
- Up to £40,000 a year
- Full-time
- Hotel
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Catering Manager
Chartwells —Sherborne
- £50,000 a year
- Hospitality
- Customer service
- Cooking
- Free parking
- Employee discount
Assistant Manager
Starbucks —Poole
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Continuous improvement
- Leadership
New Product Development Manager (FMCG)
Zest Plan —Bournemouth
- £35,000 - £45,000 a year
- Annual leave
20h
Duty Manager - Bournemouth
Smyths Toys —Bournemouth
- From £32,000 a year
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
13d

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customer service manager jobs near dorset

Customer Service and Quality Manager

Scientific Safety Alliance -
Dorchester

Quick apply

Job details

Full-time
£27,000 - £28,000 a year

Qualifications

Operations management
Stakeholder liaison
Engineering
Lean
Project coordination
Internal department liaison
Quality assurance
Bachelor's degree
Continuous improvement
Organisational skills
Customer support
Customer interaction
Project leadership
Communication skills

Full job description

About Scientific Safety Alliance (SSA)

At SSA, we're on a mission to Accelerate Science. Delightfully.

We provide testing, inspection, calibration, and compliance services to pharmaceutical, medical device, and research organizations. Our goal is to remove operational friction—ensuring science runs without interruption and teams can focus on innovation and patient outcomes.

We're growing rapidly and building a best-in-class, integrated safety partner—and we're looking for high-ownership individuals to grow with us.

The Role

We are seeking a Quality Engineering Manager to join our team in Bridport, UK. This role is focused on customer coordination, operational oversight, and quality-driven process management.

You will play a key role in ensuring customers receive what they need while supporting internal teams through strong documentation, procedural consistency, and day-to-day operational execution.

This is a high-visibility, high-ownership opportunity for someone with a background in a regulated or engineering-driven environment who is ready to step into a role with meaningful impact.

Areas of Responsibility

Serve as a key point of coordination to ensure customers receive timely, accurate, and well-supported service
Review paperwork, documentation, and internal outputs to maintain consistency and operational quality
Support compliance-focused activities by maintaining procedures aligned with required standards
Partner with engineering and office staff to organize priorities, track needs, and keep operations running smoothly
Identify and implement process improvements to support a more efficient, self-sufficient operating model
Assist with business integration efforts by quickly learning the operation and stabilizing workflows during transition
Communicate cross-functionally to ensure customer expectations, internal deliverables, and operational requirements remain aligned

Requirements

Experience in customer success, service coordination, operations, or similar roles
Background in an engineering, manufacturing, or regulated environment where documentation accuracy is critical
Ability to review, interpret, and maintain process documentation, SOPs, or work instructions
Familiarity with quality, compliance, and audit-driven environments
Demonstrated ability to lead projects, coordinate across functions, or take ownership of business-critical tasks(even as a first step into leadership)
Exposure to Lean, continuous improvement, or process optimization methodologies is highly valued
Strong organizational skills with the ability to manage competing priorities
Confidence working with both technical and non-technical teams
Strong written and verbal communication skills with a focus on clarity and follow-through
Proactive, hands-on approach with the ability to operate effectively in a smaller, fast-moving team environment
Bachelor's degree in Engineering, Operations, Manufacturing, Business, or a related field preferred

Why Join SSA

Opportunity to take real ownership in a growing, high-impact business
Be part of a company transforming how scientific services are delivered
Work closely with engineering and leadership teams
Play a key role in shaping operations during a critical growth and integration phase
Clear path for growth as SSA continues to scale

Our Mission

SSA is building the leading integrated safety partner for health and science organizations—ensuring science runs without interruption.

Innovation is often delayed not by science, but by operational gaps—missing reports, non-compliant equipment, and inefficient processes.

We exist to solve that.

Accelerate Science. Delightfully.

Quick apply

Refine Your Search

customer service manager jobs in dorset

Customer Service and Quality Manager

General Manager - Sherborne

Project Manager

Client Service Account Manager - Associate

Assistant Store Manager

Operations Director

NPD Project Manager

Digital Trading Manager

Box Office Manager

Retail Sales & Operations Manager

Customer Operations Manager

Work Area Manager (Night Shift)

Product Lifecycle Manager

Shop Manager

Corporate Sales Manager

Catering Manager

Assistant Manager

Contact Centre Director

New Product Development Manager (FMCG)

Duty Manager - Bournemouth

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