Customer experience manager Work, Jobs in Droitwich, Wor (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
Marketing, Social Media and PR Manager
LAB Factor —Droitwich
- £30,000 a year
- Full-time
- Social media management
- Data analysis skills
- Hotel
- Free parking
- Sick pay
Quick apply
3d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
7d
Category Manager
Gtech (Grey Technology Ltd) —Worcester
- £30,701.63 - £39,123.25 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Free parking
Quick apply
4d
Broiler Farm Manager
Sixty Acre Farm —Bromsgrove
- £85,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Product Manager
Alliance Automotive UK LV Ltd —Birmingham
- Microsoft Excel
- Computer literacy
- Communication skills
Quick apply
Training & Implementation Project Manager
Pinewood.AI —Solihull
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Rental Property Finder
Rapid Relocate —Droitwich
- £26,520 - £27,352 a year
- Full-time
- Customer service
- Phone etiquette
- Business
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Assistant Manager - Live in Available
Hadley Bowling Green —Droitwich
- £33,000 - £34,000 a year
- Part-time
- Employee discount
- Flexible schedule
Quick apply
10d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
6d
E-Commerce & Website Manager (Shopify)
Katie Barnes Tool Range & Education —Stratford-upon-Avon
- £35,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
Field Sales Representative - Worcester
Flatpay —Worcester
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Import Export Manager
NEWBERRY INTERNATIONAL PRODUCE LTD —Ledbury
- £40,000 - £45,000 a year
- Full-time
- Leadership
- Free parking
Quick apply
11d

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Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience manager jobs in droitwich, wor

Operations Planning & Delivery Manager

Customer Service Advisor

Project Coordinator

Community Engagement Executive

Marketing, Social Media and PR Manager

Recruitment Coordinator

Category Manager

Broiler Farm Manager

Project Manager

Customer Relationship Manager

Services Manager

Property Manager

Product Manager

Training & Implementation Project Manager

Rental Property Finder

Assistant Manager - Live in Available

Client Liaison Manager

E-Commerce & Website Manager (Shopify)

Field Sales Representative - Worcester

Import Export Manager

I want to receive the latest job alerts for customer experience manager in droitwich, wor

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