Administrative services Work, Jobs in Droylsden, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Administrator
Change Grow Live —Manchester
- £26,091 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Administrative Officer
GCHQ —Manchester
- £28,758 a year
- Part-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
3d
Exams Co-ordinator
TAMESIDE COLLEGE —Tameside
- £25,944 - £28,663 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Employee discount
1h
Accounts/Office Administrator
Jamieson Contracting NW Ltd —Hyde
- £23,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Sick pay
Quick apply
3d
Asset Administrator
Change Housing —Salford
- £28,275 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
8d
HMP Manchester - Business Administrator
Ministry of Justice —Manchester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
6d
Guest Services Host
Rapport —Manchester
- £31,417 a year
- Overtime
- Hotel
- Computer skills
- Guest services
- Employee assistance programme
Placement Engagement Co-ordinator
Manchester Metropolitan University —Manchester
- £31,236 - £34,610 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Life insurance
6d
Operations Administrator
Jackson Fire & Security —Manchester
- £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
1d
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Office Administrator
Recon Packaging Ltd —Manchester
- £13.50 an hour
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
11h
Medical Receptionist
Werneth Medical Practice —Oldham
- £12.71 an hour
- Part-time
- Customer service
- Front desk
- IT
Quick apply
1d
Operations Administrator
Cloud Facilities Services Group —Manchester
- £27,000 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8h
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Talent Coordinator
Manchester Airport —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Free parking
- Employee discount
6d
Exam Access Arrangements (EAA) Coordinator
Oldham College —Oldham
- £30,513 - £36,082 a year
- Full-time
- Administrative experience
- Care plans
- Paid training
- Employee discount
7d
Accounts Administrator
Hydraclean Ltd —Stockport
- From £25,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
1d
Casework Administrator
Independent Office for Police Conduct —Sale
- £27,675 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
2h

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

administrative services jobs in droylsden, gtm

Optical Assistant - Customer Care Office Based

Administrator

Operations Specialist Support Team (OSST) HOLMES Indexer

Administrative Officer

Exams Co-ordinator

Accounts/Office Administrator

Asset Administrator

HMP Manchester - Business Administrator

Guest Services Host

Placement Engagement Co-ordinator

Operations Administrator

Resolution Support Officer

Office Administrator

Medical Receptionist

Operations Administrator

Service Co-ordinator

Talent Coordinator

Exam Access Arrangements (EAA) Coordinator

Accounts Administrator

Casework Administrator

I want to receive the latest job alerts for administrative services in droylsden, gtm

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