It support Work, Jobs in Drumchapel, Glg (with Salaries)

IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
Quick apply
IT Service Desk and Incident Analyst
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Communication skills
- Annual leave
13d
IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
2d
IT Support Specialist
Ticopti Technology Services Ltd. —Glasgow
- £50,000 a year
- Full-time
- Computer literacy
- Maintenance
- In-person
- Free parking
Quick apply
9d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Employee discount
3d
IT & Print Technician
CITYCOM UK —Glasgow
- £26,000 - £28,500 a year
- Full-time
- In-person
- Free parking
Quick apply
4d
IT Support Specialist
Codilix LTD —Glasgow
- Up to £2,200 a month
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
12d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- CRM software
- Computer networking
- In-person
- Referral programme
- Sick pay
Quick apply
4d
Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Junior Netsuite Systems Administrator
Ooni —Lomond
- Annual leave
- Employee assistance programme
9d
IT Support Specialist
Nazco Digital Technology and Business Services —Stirling
- £2,600 - £3,100 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
12h
IT Assistant
Daiwa Sports Ltd —Wishaw
- Full-time
- ERP systems
- Free parking
Quick apply
5d
Service Desk Engineer
Shawbrook —Glasgow
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
6d
Service Desk Analyst
Scottish Environment Protection Agency —Motherwell
- £39,725 - £43,887 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Group Technical Specialist
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Technical Support Manager
City Facilities Management (UK) —Glasgow
- Full-time
- Team management
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
13d
IT Field Engineer - Scotland
T-Tech —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Customer Assistance Support
iomart —Glasgow
- £26,500 a year
- Full-time
3d

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IT Service Desk Analyst

Terumo Aortic -
Inchinnan

Quick apply

Job details

Permanent
£26,500 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
EHS
Hardware repair
Stakeholder liaison
Incident queue management
IT service management
LAN
Ticket management
ERP software
Microsoft Exchange
Quality management
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Customer support
Customer interaction
IT incident logging
Mobile devices

Full job description

Terumo Aortic is a global leader in the design and manufacture of life‑saving vascular and cardiac technologies. We are now looking to recruit an IT Service Desk Analyst to join our IT team, providing first‑line technical support to colleagues across the business.

The Role

As an IT Service Desk Analyst, you will be the first point of contact for IT support, helping to resolve hardware, software, and operational issues while delivering an excellent customer experience. You will play a key role in maintaining stable, secure, and efficient IT services aligned to our IT Roadmap.

Key Responsibilities

Provide first‑line IT technical support to end users across Windows and Linux environments
Log, manage, prioritise, and escalate support tickets via the Terumo Aortic Service Desk system
Communicate clearly with users to keep them informed of progress and resolutions
Build, deploy, configure, troubleshoot, and repair end‑user devices
Support and maintain IT equipment including laptops, desktop PCs, mobile/desk phones, printers, barcode scanners, and peripherals
Maintain accurate hardware and software asset records within IT asset management systems
Create and maintain documentation and SOPs for first‑line support processes
Support general network administration tasks
Liaise with external IT suppliers where issues cannot be resolved internally
Contribute to ad‑hoc projects and additional IT support activities aligned to the IT Roadmap

Quality, EH&S & Compliance

Work in line with company policies, procedures, and the Quality Management System (QMS)
Ensure accurate completion of records and maintain audit readiness at all times
Actively support Environmental Health & Safety requirements and promote safe working practices

Skills, Experience & Qualifications

Essential:

Proven experience in a Service Desk or Desktop Support role
Strong knowledge of Windows environments
Experience supporting users with hardware, software, and networking issues
Familiarity with Active Directory and Windows Server administration
Experience supporting Microsoft Exchange and Microsoft 365 services

Desirable:

Microsoft certifications
Experience with SQL Server, Linux, and network troubleshooting (TCP/IP, LAN, WAN)
Exposure to Ivanti ITSM, firewalls, and VPNs
ERP system experience, particularly SAP

Quick apply

Refine Your Search

it support jobs in drumchapel, glg

IT Service Desk Analyst

IT Service Desk and Incident Analyst

IT Desktop Support

IT Support Specialist

IT Support Analyst

IT & Print Technician

IT Support Specialist

IT Support Technician

IT 1st Line Support (UK)

Technical Support Advisor

Junior Netsuite Systems Administrator

IT Support Specialist

IT Assistant

Service Desk Engineer

Service Desk Analyst

Group Technical Specialist

Technical Support Manager

1st Line Support Analyst

IT Field Engineer - Scotland

Customer Assistance Support

I want to receive the latest job alerts for it support in drumchapel, glg

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