Liaison Work, Jobs in Drumchapel, Glg (with Salaries)

Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Event Coordinator
BiP Solutions —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee discount
- Gym membership
Quick apply
10d
Community Services Officer
Gogo Inbox Community and Resource Services —Airdrie
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Conflict management
- In-person
Quick apply
Customer Liaison Coordinator
Hamberley Care Homes —Milngavie
- £35,000 a year
- Full-time
- Hotel
- Communication skills
- Free parking
- Annual leave
1d
Therapist
Abbeycare Scotland —Erskine
- £36,920 a year
- Overtime
- Writing skills
- Organisational skills
- In-person
Quick apply
5d
Resident Liaison Officer
Bell Building Projects Ltd —Glasgow
- Part-time
- CRM software
- English
- Organisational skills
Customer Service Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Annual leave
- Employee discount
Assistant Planner
BAM UK & Ireland —Glasgow
- Microsoft Powerpoint
- No degree
- Contracts
Customer Liaison Officer
North Ayrshire Council —Irvine
- £29,031.03 - £29,780.10 a year
PA/Administration Services Assistant
NHS Scotland —Stirling
- £31,537 - £34,303 a year
- Google Suite
- Microsoft Office
- Administrative experience
3d
Contract Planner - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Word
- Computer literacy
Sustainability Specialist - Nature and Biodiversity
Scottish Power —Cambuslang
- £55,000 - £68,750 a year
- Analysis skills
- Business
- Annual leave
- Employee discount
11d
Housing Officer (Part Time) (Temporary)
Renfrewshire Council —Johnstone
- £16,735 - £17,656 a year
- Temporary
- Business
- Communication skills
9d
Depute Manager
Childrens Hour Nursery —Clydebank
- £32,000 a year
- Full-time
- Experience working with children
- Continuous improvement
- Team management
- Employee discount
- Gym membership
Quick apply
1d
Patient Liaison Officer
Circle Health Group —Glasgow
- Up to £25,525 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee discount
- Life insurance
10d
CEO RSPBA (Royal Scottish Pipe Band Association)
RSPBA (Royal Scottish Pipe Band Association) —Glasgow
- £48,000 - £52,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
Quick apply
11d
Caretaker / Handyperson - Business Support
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
Compliance Specialist (UK)
Sign Language Interactions Ltd —Glasgow
- £28,000 - £33,000 a year
- Part-time
- English
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
1d
Cleaning Site Manager
Churchill Group —Glasgow
- £30,000 - £33,000 a year
- Bachelor's degree
- Continuous improvement
- Driving
- Employee discount
- Sick pay
Quick apply
4d
Customer Quality Engineer
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Organisational skills
Quick apply

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Team Leader - Admissions Department

Abbeycare Scotland -
Inchinnan

Quick apply

Job details

Permanent | Full-time
£34,000 - £35,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Level 3 in Health & Social Care
Record keeping
Driving Licence
Report writing
Team leadership
Stakeholder liaison
Case management software
Supervising experience
Quality assurance
Partnership building
Care Quality Commission compliance oversight
NVQ
Risk assessment
Care Quality Commission standards
Data collection
Leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Location: Abbeycare Scotland, India of Inchinnan, Renfrewshire

Reports To: Admissions Manager

Salary: £34,000.00 – £35,000.00 per annum

Hours: Full-time (40 hours/week), Monday to Friday (occasional weekend or evening work may be required)

Closing date: 31 August 26

A Driving License is required for this role.

Job Summary

As the Admissions Team Leader at Abbeycare, you will oversee and coordinate all aspects of the client admissions process. You will lead a team responsible for ensuring timely, compassionate, and compliant onboarding of clients seeking treatment for substance use disorders. Your role is central to supporting individuals and families at a critical point in their recovery journey and ensuring the clinic maintains high standards of accessibility, efficiency, and professionalism.

Key Responsibilities

Team Leadership & Supervision:

- Provide daily leadership, supervision, and support to the admissions team.

- Manage rotas, workloads, and performance appraisals.

- Ensure staff are well-trained in safeguarding, confidentiality, and trauma-informed care.

- Lead the admission coordinators to achieve admission targets and develops relationships with key colleagues to drive admissions numbers.

Admissions Coordination:

- Oversee the entire admissions process, from initial enquiry to intake.

- Promote and monitor attendance and engagement in pre-rehab interventions.

- Ensure timely and accurate completion of assessments, risk evaluations, and referral paperwork.

- Liaise with clinical staff to determine placement suitability based on assessment outcomes.

- Knowledge of the Abbeycare approach to recovery promoting abstinence utilising the 12 step and CBT models.

- Ensure that client protocols are followed for client extensions and CTI packages.

- Coordinates, schedules, and conducts tours of clinic facilities and rooms.

Client & Family Liaison:

- Support individuals and families during the pre-admission phase with sensitivity and professionalism.

- Refer families to specialist Abbeycare family practitioners.

- Provide accurate information about the programme, eligibility criteria, and funding options (including NHS, private, or third-party referrals).

Compliance & Quality Assurance:

- Ensure all admissions processes comply with Care Quality Commission (CQC) and Care Inspectorate (CI) standards, GDPR, and internal policies.

- Monitor KPIs, waiting lists, conversion rates, and data accuracy in client management systems for internal and external use.

Stakeholder reports:

Monthly admission team reports to be presented to Admission and Development manager.

Overall data collection reports from portal to be presented as and when required to Abbeycare services.

Scotland excel framework data collection report to be presented quarterly to Admission & Development manager for ratification prior to submitting to Scottish Government.

Public Health Scotland (PHS) Data collection report to be sent to Admission & Development Manager for ratification prior to submitting to PHS.

Partnership Working:

- Build strong working relationships with external agencies including NHS services, local authorities, and referring practitioners.

- Represent the clinic at external forums or admissions panels as required.

Essential Skills & Experience:

- Proven leadership or supervisory experience in a health or social care setting.

- Experience working within addiction, mental health, or social care services.

- Strong understanding of safeguarding, risk assessment, and confidentiality.

- Excellent communication and interpersonal skills, with a compassionate, non-judgemental approach.

- Ability to manage high-pressure situations and support vulnerable individuals with complex needs.

- Proficient in administrative systems and digital record-keeping (e.g., CRM, case management software).

Desirable Qualifications:

- NVQ Level 3 or above in Health and Social Care, Counselling, or a related field.

- Training in trauma-informed care or motivational interviewing.

- Understanding of the UK’s substance misuse treatment landscape, including NHS commissioning and referral pathways.

Values & Attributes:

- Empathy, integrity, and a strong commitment to client welfare and recovery.

- Organised and proactive with a solution-focused mindset.

- Leadership qualities that foster a positive, accountable team culture.

- Commitment to equity, diversity, and inclusion.

Benefits:

- Competitive salary and pension scheme

- Ongoing training and development opportunities

- Supportive working environment focused on staff wellbeing

- Opportunities for career progression within Abbeycare

Job Types: Full-time, Permanent

Pay: £34,000.00-£35,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in drumchapel, glg

Team Leader - Admissions Department

Event Coordinator

Community Services Officer

Customer Liaison Coordinator

Therapist

Resident Liaison Officer

Customer Service Executive - Glasgow

Assistant Planner

Customer Liaison Officer

PA/Administration Services Assistant

Contract Planner - Glasgow Head Office

Sustainability Specialist - Nature and Biodiversity

Housing Officer (Part Time) (Temporary)

Depute Manager

Patient Liaison Officer

CEO RSPBA (Royal Scottish Pipe Band Association)

Caretaker / Handyperson - Business Support

Compliance Specialist (UK)

Cleaning Site Manager

Customer Quality Engineer

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