Customer experience manager Work, Jobs in Dudbridge, Gls (with Salaries)

Event Manager
The Subscription Rooms —Stroud
- £13.50 an hour
- Part-time
- Management
- Computer literacy
- Supervising experience
- Flexitime
- Employee discount
Quick apply
11d
Event Planner - Cheltenham Racecourse - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
11d
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
11d
Events Executive (Corporate Event Management)
Parallel Blue Global —Stroud
- Full-time
- CRM software
- Business development
- Travel
- Free parking
- Work from home
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
Campsite Warden
Cotswold Farm Park —Cheltenham
- £13 an hour
- Temporary
- Customer service
- Maintenance
- In-person
- Free parking
- Store discount
Quick apply
Propositions Manager
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Operations Manager
EMR Group —Sharpness
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
5d
Food and Beverage Assistant
Forest Green Rovers Football Club —Stroud
- £27,900 - £29,100 a year
- Weekend availability
- Hybrid work
- Bar
- Customer service
- Food service experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Assistant Nightclub Manger
Play Nightclub Gloucester —Gloucester
- £24,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Retail Sales Assistant - Keyholder
The Works —Stroud
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
7d
Part-Time Business Support Coordinator
So.Social Media —Monmouth
- £10,575 a year
- Part-time
- Writing skills
- Organisational skills
- Computer skills
- Free parking
Quick apply
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Quick apply
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
6d
Assistant Restaurant Manager
Calcot Collection —Painswick
- £32,085 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply

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customer experience manager jobs near dudbridge, gls

Event Manager

The Subscription Rooms
Stroud

Quick apply

Job details

Part-time
£13.50 an hour
11 days ago

Benefits

Flexitime
Discounted or free food
Company pension
Company events
Employee discount
Sick pay

Qualifications

Management
Computer literacy
Fire safety checks
Event management experience
Supervising experience
Organisational skills
Computer skills
Events management
Communication skills
Facilities maintenance

Full job description

Deadline for applications: Mon 31 August

About The Sub Rooms

The Sub Rooms is a charity based in a historic Grade II listed Georgian building in the heart of Stroud, Gloucestershire.

It is a unique venue providing an innovative programme of music, dance, theatre, exhibitions, workshops, weddings and festivals. Playing host to a number of great names including The Waterboys, KT Tunstall, Macy Gray, Martin Kemp, and David Rodigan. The Sub Rooms is a busy and varied venue at the heart of Stroud's cultural community.

Job Overview

We are looking for a reliable, enthusiastic and hands-on Event Manager to help ensure that events at The Sub Rooms run safely, smoothly and to a high standard.

The Event Manager is responsible for overseeing the building, staff, audience and event operations during their allocated shifts. You will act as a key point of contact for staff, performers, technical teams and members of the public, responding confidently to any issues that arise during an event.

This is a flexible role suited to someone who enjoys live events, working with people, and being hands-on. You will need to be comfortable working independently, making decisions, and taking responsibility for the building during evening and weekend events.

Working Pattern & Hours

This is a contracted role based around the Sub Rooms' events programme.

The usual working pattern will be:

Two nights across the weekend, depending on the events schedule. This may be Friday, Saturday or Sunday depending on programming.
Occasional weekday evening shifts, generally Tuesday or Wednesday, when required by the events schedule.
Occasional Saturday daytime shifts, for daytime events, workshops, festivals, weddings or other activity.
The exact shifts will vary depending on the programme and will be communicated as far in advance as reasonably possible, typically 6 weeks in advance.

The role operates on a flexible/annualised hours basis. Where additional hours are worked during particularly busy periods, these hours will be recorded as flexi hours and can subsequently be taken back during quieter periods of the year, such as January and the summer months.

This means that during quieter periods you may have fewer or no shifts to work while continuing to receive your contracted pay, with the additional hours worked during busier periods balancing the annual working hours.

The nature of the role means that flexibility is important, and there may occasionally be changes to shifts depending on the events programme.

As Event Manager, you will:

Event & Building Operations

Act as the Event Manager for a range of Sub Rooms events, primarily during evenings and weekends.
Take responsibility for the safe and smooth running of the building while on duty.
Prepare the building for events, ensuring rooms, public areas and facilities are appropriately set up.
Check that lighting, doors, fire exits, toilets, accessibility routes and other relevant areas are ready for the event.
Check handover notes and communicate any relevant information to the appropriate staff or managers.
Liaise with the Box Office regarding expected audience numbers, seating plans and admissions.
Liaise with the Technical Manager and other event staff to ensure everyone is aware of the event requirements.
Prepare and deliver a staff show briefing, including roles, responsibilities and fire positions.
Ensure staff have the appropriate radios and equipment and conduct radio checks before the event.
Monitor the building throughout the event and respond to operational issues as they arise.
Be in charge with health and safety of anyone in the building; we offer first aid, fire Marshall, and basic training.
Ensure customers, performers, staff and contractors have a safe and positive experience.
The Duty Manager role is a hands-on operational position and will include some basic maintenance, cleaning and housekeeping tasks as part of keeping the venue safe, clean and operational. - The Duty Manager is not expected to carry out specialist maintenance or repairs. Any issue requiring specialist attention should be reported to management.

To join us as Event Manager, you'll need:

Experience working in a live music venue, events venue, hospitality environment or similar setting.
Previous experience supervising staff or taking responsibility for a team.
A good understanding of practical health and safety.
The confidence to take responsibility for a building and event while working independently.
The ability to remain calm and make sensible decisions under pressure.
Good communication and interpersonal skills.
Strong organisational skills and attention to detail.
A practical, hands-on approach and willingness to get involved in all aspects of venue operations.
The ability to work evenings, weekends and occasional weekday shifts.
The ability to follow procedures relating to fire safety, evacuation, safeguarding and venue security.
Basic computer skills and the ability to complete electronic or written reports.
A willingness to undertake relevant training required by The Sub Rooms.
A positive and flexible attitude towards changing events and operational requirements.
The ability to carry out basic cleaning, housekeeping and manual tasks as part of the role.
An interest in live music, theatre, arts, culture and events is desirable.

Personal Qualities

We are looking for someone who is:

Reliable – able to arrive on time and take responsibility for their shifts.
Calm under pressure – able to deal with unexpected situations confidently.
Approachable – someone staff, customers and performers feel comfortable coming to for help.
Proactive – able to spot problems and deal with them before they become bigger issues.
Practical – happy to get involved and do whatever is reasonably required to keep an event running.
Organised – able to manage multiple tasks and priorities during a busy event.
Safety-conscious – understands that the safety of audiences, staff and performers is the priority.
Flexible – able to adapt to different events, audiences and operational requirements.

Equal Opportunities

The Subscription Rooms Trust is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants for employment.

Equal opportunities are the only acceptable way to conduct our business, and we believe that the more inclusive our environments are, the better our work will be.

Pay: £13.50 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Flexitime
Sick pay

Application question(s):

Please tell us why you would like to work at the Sub Rooms?
Based on the job description, what skills and experience do you have to enable you to carry out this role?
When can you start?

Experience:

Events management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in dudbridge, gls

Event Manager

Event Planner - Cheltenham Racecourse - Jockey Club Experiences

Customer Relationship Manager

Events & Hospitality Manager

Strategic Relationship Manager

Events Executive (Corporate Event Management)

Customer Experience Manager

Campsite Warden

Propositions Manager

Operations Manager

Regional Operations Manager

Customer Relations, E-commerce & Studio Manager

Food and Beverage Assistant

Assistant Nightclub Manger

Retail Sales Assistant - Keyholder

Part-Time Business Support Coordinator

Sales Operations Co-Ordinator

Operations Contract Support Coordinator

Customer Service Team Leader

Assistant Restaurant Manager

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