Bank officer Work, Jobs in Dudley, Wmd (with Salaries)

Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
3d
Student Complaints and Conduct Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- University
- Annual leave
3d
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Travel
- Conflict management
- Annual leave
Quick apply
Attendance Officer
Sandwell College —West Bromwich
- £14,644.80 - £16,966.80 a year
- Part-time
- Microsoft Word
- Writing skills
- Administrative experience
- Annual leave
- Employee discount
Quick apply
9d
Insurance Compliance Officer
Niche Cover Ltd —Halesowen
- £35,000 - £42,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Bank Receptionist
South Doc Services —Birmingham
- £12.71 an hour
- Day shift
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
9h
University Access Officer (part time)
The Access Project —Wolverhampton
- £15,736 a year
- Call to connect
- Remote
- Salesforce
- University
- Experience working with children
- Annual leave
- Employee assistance programme
Quick apply
22h
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Computer skills
- Flexitime
Quick apply
Housing Officer - Worcestershire, Hereford, Dudley
Serco Plc —Oldbury
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Conflict management
- Annual leave
- Employee assistance programme
Facilities Officer - Compliance
Keys Group —Halesowen
- £27,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
8d
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
14d
Quality Administrator
Aston University —Birmingham
- £27,319 - £29,588 a year
- Part-time
- Hybrid work
- Databases
- Administrative experience
- University
- Annual leave
PA & Administrative Support
Department for Transport —Birmingham
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
1d
Lettings Officer
Wolverhampton Homes —Wolverhampton
- £29,444 - £31,682 a year
- Full-time
- Computer skills
- Annual leave
22h
Community Engagement Officer
Focus Birmingham —Harborne
- £27,391 a year
- Annual leave
- Employee assistance programme
Housing Officer
New Outlook —Birmingham
- £28,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
PPE Certification Officer
Feridax —Halesowen
- Bachelor's degree
- Quality control
- Communication skills
- Free parking
- Employee discount
Housing Support Officer
Pegasus Supported Housing Ltd —Birmingham
- £13 an hour
- Part-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
7d
Hybrid Life Skills Coach - Part time (Housing Support Worker)
Pegasus Supported Housing Ltd —Birmingham
- £16,523 a year
- Part-time
- Hybrid work
- Experience working with children
- Mentoring
- Teaching
- Free parking
- Annual leave
Quick apply
7d
On Campus Aston and Partnerships Admissions Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Part-time
- University
- Recruiting
- Annual leave
11d

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Income Officer

Wolverhampton Homes -
Wolverhampton

Apply Now

Job details

Permanent | Full-time
£37,747 - £40,423 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Client engagement
English
Arrears management
Maths
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Income Officer

Salary: £37,747 - £40,423 per annum

Hours: 37.5 hours per week

Location: This position is predominantly office-based, and community visits will be required. Candidates should not anticipate extensive remote working opportunities.

Job Type: Full-time, Permanent

Overview:

We're looking for a motivated and customer-focused Income Officer to join our Income Team. This is a rewarding role where you'll play a key part in helping customers sustain their tenancies, while ensuring rental income is collected effectively to support the delivery of essential housing services across the city.

No two days are the same. You'll work closely with customers to understand their circumstances, provide advice and support, agree sustainable payment arrangements and, where necessary, take appropriate recovery action. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and making a positive difference in people's lives.

Key responsibilities:

Managing a caseload of rent accounts and taking proactive steps to maximise income collection.
Working with customers to prevent and reduce rent arrears through early intervention and support.
Negotiating realistic repayment arrangements and monitoring ongoing agreements.
Maintaining accurate tenancy and income records in line with organisational procedures.
Working collaboratively with internal teams and external agencies to achieve the best outcomes for customers.
Taking appropriate recovery action in accordance with policies, procedures and statutory timescales.

About you:

We're looking for someone who:

Has excellent communication and customer service skills.
Can build positive relationships while demonstrating empathy, professionalism and resilience.
Enjoys investigating issues, solving problems and identifying practical solutions.
Can confidently manage a varied workload and prioritise competing demands.
Has good administration and ICT skills, with the ability to maintain accurate records.
Has a good standard of Maths and English.

Benefits of working with us

We offer a range of great benefits, including:

25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year.
Excellent pension scheme through the Local Government Pension Scheme (LGPS).
Real Living Wage employer, ensuring fair and competitive pay.
Green travel options, including National Express discounts and cycle‑to‑work scheme.
Learning and development support, including access to My Learning Hub and progression opportunities.

You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development.

Our organisation:

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

Reports to: Income Manager

Closing date: 18 August 2026

Interview date: 27 August 2026

Contact for an informal discussion / more information:
Lyndsay Stanford - Income Manager
[email protected]

Apply Now

Refine Your Search

bank officer jobs in dudley, wmd

Income Officer

Student Complaints and Conduct Officer

Community Liaison Officer

Attendance Officer

Insurance Compliance Officer

Bank Receptionist

University Access Officer (part time)

Senior Operations Coordinator

Housing Officer - Worcestershire, Hereford, Dudley

Facilities Officer - Compliance

Housing Management Officer

Quality Administrator

PA & Administrative Support

Lettings Officer

Community Engagement Officer

Housing Officer

PPE Certification Officer

Housing Support Officer

Hybrid Life Skills Coach - Part time (Housing Support Worker)

On Campus Aston and Partnerships Admissions Officer

I want to receive the latest job alerts for bank officer in dudley, wmd

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