Domestic abuse support Work, Jobs in Dudley (with Salaries)

Domestic Abuse Helpline Advisor
Trident Reach —Birmingham
- £20,982 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Social Worker - Assessment Service
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £46,142 a year
Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- Rehabilitation centre
- Travel
- Annual leave
- Employee assistance programme
13d
Hospital Independent Domestic Violence Advisor (HIDVA)
Axis Counselling —Worcester
- From £28,167 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
5d
Forced Marriage & Honour Based Abuse Outreach Worker
Roshni Birmingham —Birmingham
- £24,000 - £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Case Consultant
The Wrekin Housing Group Limited —Telford
- £42,642 a year
- IT
Case Consultant
Housing Plus Group —Telford
- £42,642 a year
- Full-time
- IT
Social Worker - Family Help
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £46,142 a year
Education Welfare Officer
Staffordshire County Council —Stafford
- £33,699 - £38,220 a year
- IT
- Communication skills
- School
4d
Outreach Support Worker
Brightsky Youth Services Limited —Birmingham
- £14.50 an hour
- Weekend availability
- Cooking
- Maintenance
- Working with children
- Free parking
- Sick pay
Quick apply
8d
Supported Living Case Worker (Full-Time)
Non Violentiam cic —Birmingham
- £13 - £16 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
1d
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £22,961 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Support Worker
non violentiam cic —Birmingham
- £13 - £18 an hour
- Part-time
- Working with children
- Driving
- Organisational skills
Quick apply
Compliance Coordinator
non violentiam cic —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Specialist Women's Criminal Justice Practitioner
GreenSquareAccord —Solihull
- £15.88 an hour
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Domestic Abuse Victims Support Worker
Her Safe Network —Coventry
- £12.71 an hour
- Working with children
- Bachelor's degree
- In-person
- Flexible schedule
- Referral programme
Quick apply
12d
Ethos Family Support Worker
Grace Foundation —Chelmsley Wood
- £27,000 a year
- Full-time
- Working with children
- In-person
- School
- Referral programme
Quick apply
8d
Support worker for Exempt Supported housing
Calmer living —Kingstanding
- £15 - £20 an hour
- Part-time
- Cooking
- Organisational skills
- IT
Quick apply
Referral and Partnership Manager - Supported Exempt Accommodation
non violentiam cic —Birmingham
- £25,000 - £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Children’s Team Manager – Family Safeguarding
Telford and Wrekin Council —Telford
- £56,460 - £59,724 a year
- Hybrid work
- School
- Free parking
- Employee discount

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Domestic Abuse Helpline Advisor

Trident Reach -
Birmingham

Quick apply

Job details

Part-time
£20,982 a year
13 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Organisational skills
Communication skills

Full job description

Reference 172845

Domestic Abuse Helpline Advisor

Birmingham

£20,982.00 per annum

30 hours per week

12 month Fixed term contract

Closing date 22/07/2026

About the role

We are looking for a compassionate and proactive Domestic Abuse Helpline to support male victims of Domestic Abuse. In this role, you will provide crucial support and guidance to male victims affected by domestic abuse through our helpline. You will assess the needs of callers and offer appropriate advice and referrals while maintaining a calm, confidential, and non-judgmental approach.

Key Responsibilities/ Essential Skills and Experience

Maintain confidentiality and build trust with callers
Ensure accurate record-keeping and follow-up support where necessary
Awareness of domestic violence and abuse issues
Ability to remain calm, resilient, and non-judgmental under pressure
Support individuals with life skills, to better manage their finances by reducing debt and increasing income
Signpost customers to relevant sources of support, for additional guidance and advise.
Provide crisis intervention where necessary to prevent customer situation escalating.
Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction
To take referrals coming into refuge and complete DASH Risk Assessment – must have good knowledge of MARAC protocols and Safeguarding arrangement
Ability to refer into the MARAC process and be a part of MARAC
Have good communication skills and update domestic abuse staff in relation to their referred cases
Provide a flexible service and where necessary work across all refuge sites
Always operate in a person-centred and professional manner
Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place.
Competent in use of IT and DATA Systems, keeping files updated.
Respond to helpline calls and assess the needs of individuals affected by DVA
Offer guidance, emotional support, and information on available resources
Good organisational skills and basic ICT knowledge
Ability to work both independently and as part of a team
Commitment to supporting individuals affected by domestic abuse

Why join us?

This is not just a ‘job’ this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.

Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:

Trustworthy
Collaborative
Accountable
People Focused
Caring in all we do

The benefits

34 days annual leave, plus the option to purchase up to 5 additional days
A day off for your birthday
4 days off when you move home
Life assurance (3 x salary)
Employee Assistance programme & wellbeing programme
Flexible Working options
Learning & Development opportunities

Who we are?

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

ensure our recruitment process is inclusive and accessible
communicating and promoting vacancies
offering an interview to disabled people
anticipating and providing reasonable adjustments as required
supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
at least one activity that will make a difference for disabled people

How to apply?

If you think this role is a good fit for you, click apply and upload your CV!

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

As an organisation we do not offer visa sponsorships. Only applicants with existing right to work in the UK will be consdidered.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

We reserve the right to close this vacancy early should sufficient applications be received.

At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.

Quick apply

Refine Your Search

domestic abuse support jobs in dudley

Domestic Abuse Helpline Advisor

Social Worker - Assessment Service

Recovery Coordinator

Hospital Independent Domestic Violence Advisor (HIDVA)

Forced Marriage & Honour Based Abuse Outreach Worker

Case Consultant

Case Consultant

Social Worker - Family Help

Education Welfare Officer

Outreach Support Worker

Supported Living Case Worker (Full-Time)

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

Support Worker

Compliance Coordinator

Specialist Women's Criminal Justice Practitioner

Domestic Abuse Victims Support Worker

Ethos Family Support Worker

Support worker for Exempt Supported housing

Referral and Partnership Manager - Supported Exempt Accommodation

Children’s Team Manager – Family Safeguarding

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