Customer experience specialist Work, Jobs in Duffryn, Nwp (with Salaries)

Customer Success Specialist
TicketSource —Penarth
- £25,293.28 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
16h
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
2d
Business Operations Assistant
Newport Galvanizers (part of Wedge Group Galvanizing Ltd) —Newport
- £25,188 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Employee assistance programme
Quick apply
8d
Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
11d
Finance and Operations Administrator
GENMED ENTERPRISES LTD —Cardiff
- £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Free parking
Quick apply
Business Support Co-ordinator
AES Food Equipment —Clevedon
- From £29,000 a year
- Full-time
- Customer service
Quick apply
14d
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Account Manager and Onboarding Specialist
BCA —Cardiff
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sales - Sales Advisor - UK
New Look —Cwmbran
- Part-time
- Microsoft Word
7d
Procurement Specialist
Welsh Water —Newport
- £47,240 a year
- Contracts
- Communication skills
- Negotiation
- Free parking
- Annual leave
8d
Breakdown & Recovery Team Member
DB Cargo UK —Newport
- £27,759 a year
- 12 hour shift
- Driving
- Travel
- IT
- Annual leave
- Employee assistance programme
Customer Services Specialist
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Senior Sales Assistant
Newlife the Charity for Disabled Children —Newport
- £13.01 an hour
- Part-time
- Sales
Quick apply
10d
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Mortgage Underwriter
GoBear Loans —Cardiff
- £30,000 - £55,000 a year
- Full-time
- Hybrid work
- Basic maths
- Maths
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Student Engagement Officer
Learna Ltd —Cardiff
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
2d
Content Editor – Language Specialist
Likewize —Bristol
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
Quick apply
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance
Adjusting Executive
Sedgwick —Cardiff
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount

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customer experience specialist jobs near duffryn, nwp

Customer Success Specialist

TicketSource -
Penarth

Quick apply

Job details

Permanent | Full-time
£25,293.28 a year
16 hours ago

Benefits

Casual dress
Profit sharing
Additional leave
Free flu jabs
Company pension
Company events
Private medical insurance
Sick pay

Qualifications

Customer service
Complaint handling
Technical support
Analysis skills
Customer support
Communication skills
Help desk

Full job description

TicketSource is Hiring! Customer Success Specialist (Full-Time - 37.5 hours)

Could you be our next Customer Success Specialist Superstar? Having achieved a 4.9-star rating on Trustpilot, TicketSource is looking for a new team member to deliver Oscar-worthy service to our event organisers and ticket-buying customers.

Our Customer Success Team is critical in representing TicketSource and is responsible for nurturing relationships with our ticket-buying customers and event organiser clients. The role will be a blend of helping customers book event tickets, responding to booking queries, and assisting our event organisers with the TicketSource platform by providing support, guidance, and advice to ensure they get the most from our services. Whether communicating by phone, email, social media, or live chat, you will strive to exceed expectations and deliver a five-star experience!

A passion for theatre, arts, music, or events is a bonus, but the key attributes we are looking for are strong communication skills (both written and spoken), the ability to listen and clearly understand an issue, to quickly become an expert in the TicketSource platform and be able to get to grips with technical features. A commitment to working hard but bringing your own sense of fun to the TicketSource Team is essential! And cake. We just love cake.

This is a full-time, office-based position in Penarth (we are not currently able to offer remote working for this role). You will work up to two evenings per week (until 7 pm), Saturdays on rotation, and occasional Sunday remote cover (no more than 2 hours). The salary is £25,293.28 per annum, with access to the profit-sharing scheme after six months.

Further Information / Applications

To receive a copy of the job description/person specification and to gain access to the online application portal, please contact us at:

Telephone: 0333 666 4466

Email: [email protected]

Please also contact Emma if you have any questions about the vacancies or working at TicketSource.

Closing Date for Applications: Friday 10th July at 5 pm

About TicketSource

Launched in 2004 and proudly based in Penarth, TicketSource is a trusted online ticketing and box office management platform. From local community theatre productions to large-scale festivals, thousands of event organisers across the UK, Europe, and America rely on us to power their events.

We are a dedicated, passionate team driven by a simple mission: to make event ticketing seamless, friendly, and stress-free for both organisers and ticket buyers. At TicketSource, we don’t just provide software—we provide the human support that helps live events come to life.

Job Types: Full-time, Permanent

Pay: £25,293.28 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Free flu jabs
Private medical insurance
Profit sharing
Sick pay

Application question(s):

Explain why this role is of interest to you.
Do you have experience of working in a help desk or support environment?
The job requires you to work up to two evening's per week (until 7pm) and Saturday's on rotation (approximately one in three Saturdays). Are you able to meet this requirement?

Experience:

customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer experience specialist jobs in duffryn, nwp

Customer Success Specialist