Front desk receptionist Work, Jobs in Dundrod, Ant (with Salaries)

Medical Receptionist
Rosehall Medical Practice —Newtownabbey
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
11d
Hampton by Hilton - Reception - Guest Service Agent
Andras Hotels —Belfast
- £12.20 - £13.20 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Receptionist and Facilities Assistant
Williams Lea —Belfast
- £29,500 a year
- Overtime
- English
- Front desk
- In-person
- Referral programme
Lead Receptionist
Bupa Dental Care —Belfast
- Front desk
- In-person
- Leadership
- Employee assistance programme
- Employee discount
12d
Corporate Receptionist
Mitie —Belfast
- £15 an hour
- Part-time
- Communication skills
Receptionist – Weekend
Vets Now —Belfast
- £13.45 an hour
- Weekend availability
- Annual leave
Receptionist/Administrator
Carey Glass Chester —Craigavon
- £28,080 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
Receptionist
Portico Corporate Reception Management —Belfast
- £26,632 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Quick apply
3d
Receptionist
Belfast - Blue Sky Dentistry —Belfast
- Full-time
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
Receptionist
Belfast - Cavehill Dental Care —Belfast
- Part-time
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Receptionist
Consulate General of India, Belfast —Belfast
- From £2,976.93 a month
- Full-time
- English
- Microsoft Office
- Accounting
Quick apply
Medical Receptionist
The Hill Medical Group —Belfast
- From £12.93 an hour
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
Quick apply
11d
Salon Coordinator / Receptionist - Abbeycentre
Peter Mark —Newtownabbey
- Part-time
- Computer literacy
- Employee assistance programme
- Employee discount
Medical Receptionist
Linenhall Medical Practice —Lisburn
- £13 an hour
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
3d
Medical Receptionist
Lakes Family Practice —Craigavon
- From £12.95 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
5d
Legal Receptionist
ROSEMARY GAWN SOLICITORS —Ballymena
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Receptionist
Grant Thornton —Belfast
- Full-time
- Customer service
- Computer literacy
- Organisational skills
Hotel Receptionist - Part time opportunity
The Malone Hotel —Belfast
- £11.65 - £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Receptionist
Dalata —Belfast
- Part-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
11d
Medical Receptionist
Saintfield Health Centre —Saintfield
- From £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- Typing
- Sick pay
Quick apply

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Medical Receptionist

Rosehall Medical Practice
Newtownabbey

Quick apply

Job details

Part-time
£12.71 an hour
11 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
Administrative experience
IT
Computer skills
Communication skills
Office experience

Full job description

Job Purpose

To provide a high quality service to patients of Rosehall Medical Practice.

To act as the focal point of contact and be responsible for handling all information, messages and enquires for the clinical team, liaising with multidisciplinary team members and all other health professionals within and outside the practice.

Specific Responsibilities

1. Administration Duties

To meet and greet patients, members of the public and visitors to the practice in friendly and courteous manner.
Schedule appointments for patients
Answering telephone calls and dealing with face to face enquiries.
Arranging prescriptions for patients.
Accept responsibility for completion of tasks i.e. informing patients of test results
Filing of medical notes, letters and other correspondence.
Scanning clinical and non-clinical letters accurately.
Checking patients in on arrival for appointments.
Opening post and forwarding it onto the relevant parties.
Updating the surgeries computer system with appointments and personal details.
Making sure that the appointments system runs smoothly.
Registering new patients at the surgery, ensuring that all documents required by both BSO and the practice are supplied
Explaining the practice procedures to new patients
Process medical records to be returned to BSO when patient leaves the practice
Accurately collecting information and personal details about patients.
Arranging any necessary follow up appointments for patients with other healthcare professionals.
Liaising with couriers and delivery companies.

2. Communication

Communicate effectively with other whole multidisciplinary team
Communicate effectively with patients and carers, recognising their needs for alternative communication
Ensure information that is given to patients and carers, e.g. leaflets / practice notice boards are current and up to date

3. Personal development

Take responsibility for own developmental learning and performance, including participation in available training
Take responsibility for maintaining a record of own personal development
Attend practice meetings
Work with management on any new training requirements

3. Health, safety and security

Maintaining a clean reception area to show a professional image.
Use the personal security systems within the workplace according to practice guidelines
Identify the risks involved in work activities and undertake them in a way that manages the risk
Make effective use of training to update knowledge and skills
Know the health and safety policies and procedures within the workplace, including fire prevention.

4. Quality

Alert other team members to issues of quality and risk in the care of patients
Ensure own actions are consistent with practice policies and systems
Enable patients to access appropriate professionals in the team and beyond
Be able to manage your own time effectively

5. Equality, diversity and rights

The post holder must cooperate with all policies and procedures as per the practice’s Equality Policy statement. Co-workers, patients and visitors must be treated equally, irrespective of gender, origin, age, disability, sexual orientation, religion etc.
Act in ways that recognise the importance of people’s rights, interpreting them in a way that is consistent with practice procedures
Respect the privacy, dignity, needs and beliefs of patients and carers
Understand basic legal and communication issues regarding protections of children and vulnerable adults

6. Information and knowledge – input, store and provide data and information

Record information and activities undertaken with patients and carers in a consistent and accurate fashion using appropriate Read codes / guidelines / templates available on the computer system and as specified by practice policy.
Maintain confidentiality or information relating to patients, relatives, staff and the practice
Take the necessary precautions when transmitting information
Understand and comply with practice’s policy on consent

This job description is provided as an outline of the key tasks and responsibilities and is not intended to be exhaustive. The responsibilities listed may change to reflect the changing needs of the Practice.

This position is subject to a 6 month probationary period.

ESSENTIAL REQUIREMENTS

Education & Qualifications

General Education: Minimum of 4 GCSE's (Grades A-C or equivalent) including Maths and English

Experience

Customer Service: At least 12 months' experience working face-to-face or over the phone with the public in a busy customer service setting
Administration: Office / Administrative experience, within a fast-paced or computerised environment
IT Competence: Strong computer skills, including a working knowledge of Microsoft Office (Word, Outlook) and the ability to learn specific clinical IT systems

Skills & Knowledge

IT Competence: Strong computer skills, including a working knowledge of Microsoft Office (Word, Outlook) and the ability to learn specific clinical IT systems (e.g., EMIS, SystmOne, DOCMAN).
Communication: Excellent verbal and written communication skills to handle patients with empathy, sensitivity, and reassurance.
Confidentiality: A strict understanding and adherence to data protection, information governance, and patient privacy.
Organisation: The ability to prioritize, multitask efficiently, and accurately process routine paperwork.

Personal Qualities

Calm Demeanour: The ability to remain polite, professional, and patient when dealing with anxious, angry, or distressed patients.
Flexibility: A willingness to cover shifts for colleagues and adapt to a constantly changing primary care environment.
Team Player: Capacity to work cohesively with GPs, nurses, practice managers, and other administrative staff.

Hours of Work

22.5 hours

Monday, Tuesday, Thursday 9:00am - 5:00pm

Wednesday, Thursday, Friday 9:00am - 5:00pm

We require any applicant to have full flexibility with hours of work as we will require additional hours / different hours during periods of high pressure.

Note

Applicants must have the right to work in the UK at the time of application. Please note that the practice is unable to offer visa sponsorship for this role and applications requiring sponsorship will not be considered.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

Company pension

Application question(s):

How many years experience do you have of working in a busy office environment?

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

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