Are you a highly organised and dynamic administrator who is highly motivated, can work flexibly and is passionate about health and care research?
Are you looking for a new and exciting challenge?
Our Agile Research Delivery Team (ARDT) is seeking an enthusiastic and motivated Research Administrator to support our innovative and mobile research delivery team. Working across Secondary Care, Primary Care, and Wider Health Care settings, you will play a key role in supporting the delivery of a diverse portfolio of Commercial and Non-Commercial research studies and clinical trials across the South East Regional Research Delivery Network.
Previous research delivery experience is desirable but not essential as training can be provided for the right applicant.
You will be working as part of a flexible, multidisciplinary team, supporting the set up and administration of research studies across multiple organisations and care environments, helping to make high quality research accessible to patients and participants across the region.
The post is hosted by Royal Surrey NHS Foundation Trust, with an operational base in Guildford. This area forms one of three sub-regions within the South East Regional Research Delivery Network (SE RRDN).
If you’re passionate about improving healthcare through research and want to be part of a supportive, forward-thinking team that works flexibly across care settings, we encourage you to apply.
The post holder will be an integral part of our Agile Research Delivery Team which sits within the SE RRDN core team.
You will work closely with our Research Nurses, CRPs, AHPs and Research Facilitators in the administration and support of NIHR Portfolio studies across a variety of health and care settings. The post holder will need good interpersonal skills as building good working relationships with a variety of stakeholders is a key part of this role. You will need to be highly motivated and able to undertake tasks on your own initiative as well as being able to work as part of our team. Excellent communications skills are a must, we work across three counties so need excellent communication in order to work well as a team.
You will need good IT skills and be happy using google workspace. Other duties may include (not limited to) study related administration such as database management, data queries, data collection, study archiving, Site File Management, study visit scheduling, study set up, EDGE.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Please refer to the attached job description for full details and responsibilities of the role outlined.
Key working relationships for this post include the ARDT, the wider SE RRDN team, researchers, and research delivery teams within a range of different health and care settings. The post holder will be accountable to the Agile Research Delivery Nurses/ CRPs/ AHPs/ Facilitators.
Our team offers a positive and developmental environment. If you are looking for an interesting role which gives you the ability to work with stakeholders across the health and care system with a passion for research we are very keen to hear from you.
INFORMATION & ADMINISTRATION
- Provide general administrative support to a portfolio of trials/studies, including filing, typing, fielding telephone calls, ordering patient notes and retrieving patient test results via hospital/primary care IT systems.
- Supporting Agile Research Delivery Team roles with general administration related to study delivery tasks, data management and staff recruitment/development processes.
- Utilise the National Institute for Health and Care Research (NIHR) Hub (including Gmail and Google Drive) and other information systems (e.g. spreadsheets) as required.
- Contribute to administrative oversight of the regional Local Portfolio Management System (LMPS).Support the effective communication of complex research study information with all relevant research personnel and research participants.
- Support Research Nurses/ CRPs/ AHPs in performing and recording a range of participant assessments and physiological measurements required, according to personal competencies and the study protocol. This may include, but not be limited to; venepuncture, blood pressure, urinalysis, weight and height.
- Be aware of and identify to senior team members any serious adverse events and incidents according to regulatory and trust requirements.
- Using appropriate manual and computerised systems, ensure accurate collection and maintenance of all research records and results, ensuring that all data can be verified.
- Provide timely information to reflect recruitment of patients to support timely entry to Local Project Management Systems (LPMS).
- Support the research teams in preparing trial/study documentation for monitoring visits.
OPERATIONAL MANAGEMENT
- Make arrangements for pathological samples, radiological films and electronic data to be sent for central review.
- Will seek advice from colleagues when knowledge required falls outside of own boundaries.
SERVICE IMPROVEMENT & DEVELOPMENT
- Maintain own professional development.
PERFORMANCE MANAGEMENT
- Identify opportunities in the course of duties for service improvement projects.
LIFE SCIENCES INDUSTRY
- Champion RDN Life Science Industry research and the importance and contribution of industry to NHS and social care.
- Work with the life sciences industry to provide a high quality research delivery service for selected studies.
FINANCIAL MANAGEMENT RESPONSIBILITIES
- Contribute to effective stock control and ordering of supplies as required.
CONTINUOUS IMPROVEMENT
- Actively contribute to a culture of continuous improvement (CI) across the network in support of utilising shared CI methodologies to facilitate a learning organisation that meets measures of organisational maturity.
- Promote the RDN as a learning organisation that uses the knowledge and skills of
all members to improve performance and generate helpful and shared outputs and
contribute to service improvement programmes.
COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND NON-NHS)
- Maintain strong and effective working relationships with relevant stakeholders
and partners.
- Act as the main point of contact where agreed for all queries regarding specific studies.
- Ability to form strong working relationships with patients, participants, carers and members of the public and convey study related information as appropriate and within the boundaries of professional responsibilities.
- Attend regular team meetings and contribute as appropriate.
ENSURING PATIENT, CARER AND PUBLIC INFORM AND INFLUENCE DELIVERY OF RDN STRATEGY
- Demonstrate understanding of the regional participant, carer and public impact on the research landscape.
- Ensure through professional conversations, the positive impact of patient and public involvement and engagement on the design, delivery and dissemination of research.
- Ensure all opportunities for patient, participant, carer and public feedback are optimised.
Full details of the role are within the job description.
