Support analyst Work, Jobs in Durham, Dur (with Salaries)

Relief CCTV Investigations Analyst
ASEL —Gateshead
- £13.86 an hour
- Computer literacy
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Support Analyst
Your Move —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Fraud Prevention Analyst
Worldpay (UK) Limited —Gateshead
- Bachelor's degree
- Business
Quick apply
Performance Analyst (Operations)
Everflow —Peterlee
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Annual leave
Central Services Analyst
Admiral Slots —Gateshead
- £28,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
3h
Service Desk Support Analyst
Reeds Rains —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Service Desk Support Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
PMO Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Functional Test Analyst
Sopra Steria —Newcastle upon Tyne
- £27,781.16 a year
- Weekend availability
- Microsoft Access
- Oracle
- Annual leave
Production Support Analyst
FNZ —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- No degree
Microsoft Security Operations Centre (SOC) Analyst – T2 & T3
Avanade —Newcastle upon Tyne
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
7d
IS Senior Analyst (Integrations)
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Oracle
- English
- Java
- Annual leave
- Employee assistance programme
9d
Commercial Finance Analyst
Poltronesofà —Sunderland
- Up to £45,000 a year
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Data Engineer Apprentice
believe housing —Bishop Auckland
- £24,454 a year
- Hybrid work
- SQL
- APIs
- Python
- Annual leave
7d
Intelligence Researcher - NEROCU
Northumbria Police —Sunderland
- £11,475 - £11,943 a year
- Employee discount
- Sick pay
8d
ICT Project Manager / Business Analyst
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £41,771 - £50,269 a year
- Analysis skills
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
14d
Asbestos Lab Bulk Analyst
Lucion Group —Gateshead
- £25,400 - £28,000 a year
- Laboratory experience
Finance Analyst (FP&A)
Everflow —Peterlee
- £29,993 - £35,342 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
14d

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Relief CCTV Investigations Analyst

ASEL -
Gateshead

Apply Now

Job details

£13.86 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Computer literacy
Facilities management
CCTV
Analysis skills
SIA
Communication skills

Full job description

Job details

Posted 15 May 2026

Salary 13.86

LocationGateshead

Job type Causal/Relief officer

Discipline Guarding & Security Officers

Reference011582

Job description

About ASEL

ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes.

As the original thinkers behind security risk modelling — which has revolutionised the industry — our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity, providing a genuinely collaborative service that customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology, with a strong heritage in security services across the USA and Europe.

Role Overview

The CCTV Investigations Analyst is responsible for monitoring live CCTV feeds, analysing incidents and supporting the organisation’s security and loss prevention objectives within a dynamic control centre environment.

This role requires a high level of attention to detail, strong situational awareness, and the ability to make quick, accurate decisions under pressure.

Key Responsibilities

Monitor multiple CCTV feeds to identify potential incidents or risks
Investigate incidents using video footage, system data and analytical tools
Produce accurate incident reports and escalate findings to the appropriate teams
Support real-time investigations and live monitoring operations
Maintain compliance with company security, data protection and privacy standards
Contribute to the continuous improvement of control room processes and efficiency
Ensure all systems are operational and promptly report any faults or downtime
Collaborate closely with analysts, operations managers and field teams

Education Requirements

Minimum GCSEs (or equivalent) in English and Mathematics
Further education or qualifications in Security, Criminology, IT or a related field are desirable

Licensing Requirements

A valid SIA CCTV Public Space Surveillance (PSS) licence is mandatory for this role

Personality & Behavioural Traits

Calm Under Pressure: Maintains composure and sound judgment when responding to live incidents or multiple alerts
High Concentration Levels: Sustains focus during extended monitoring periods without losing situational awareness
Integrity: Acts ethically, maintains confidentiality and demonstrates professionalism at all times
Proactive Attitude: Anticipates issues before they escalate and takes initiative to prevent incidents
Accountability: Takes ownership of investigations and ensures accurate, timely reporting
Curiosity and Problem-Solving Mindset: Seeks to understand the ‘why’ behind incidents, not just the ‘what’
Team Player: Collaborates effectively with shift colleagues, operations teams and leadership
Adaptability: Adjusts quickly to new technologies, priorities and procedures
Discipline: Follows standard operating procedures (SOPs) and control room protocols consistently
Professional Demeanour: Projects confidence, reliability and calmness in both written and verbal communication

Ideal Candidate Profile

Previous experience within a security control room or CCTV monitoring environment
Strong analytical and observational skills
Excellent written and verbal communication skills
Ability to multitask effectively in a fast-paced, high-pressure environment
Good understanding of incident reporting systems and security technology
Proficient computer literacy across multiple software platforms

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all.

Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities.

ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.

Responsibilities & Requirements

Job descriptions are reviewed regularly. Any changes will be agreed between you and your manager.

The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities.

All employees are expected to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits

Perkbox recognition – rewards and discount platform
Apprenticeship opportunities
Employee of the Month scheme (£50 reward)
110% Club for outstanding performers, offering prizes and monetary rewards
WageStream – flexible pay application allowing early access to earned wages
Employee Assistance Programme (EAP)
Progression opportunities within the company
Ongoing training and development

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Job details

Job description

About ASEL

Role Overview

Key Responsibilities

Education Requirements

Licensing Requirements

Personality & Behavioural Traits

Ideal Candidate Profile

Equality & Diversity

Responsibilities & Requirements

Benefits