Call centre Work, Jobs in Durham (with Salaries)

Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
6d
Outbound Bookings Advisor (Bank)
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
9d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Assistant - Chester Le Street
Coventry Building Society —Chester-le-Street
- £25,725 a year
- Full-time
- Hospitality
- Cash handling
3d
Call Centre Operator
Middlesbrough Borough Cars —Middlesbrough
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Alarm Call Handler (Night Shift)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
VMO2 Customer Service Advisor
Concentrix —Newcastle upon Tyne
- £12.75 an hour
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee discount
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Outbound Sales Advisor
Betr Outsourcing —Roker
- £24,784 - £53,000 a year
- Overtime
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
6d
Customer Service Agent
Co Wheels Car Club —Newcastle upon Tyne
- From £12.71 an hour
- Full-time
- Bilingual
- Customer service
- English
- Employee discount
Quick apply
6d
Customer Service Advisor
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Employee discount
- Referral programme
9d
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount

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call centre jobs near durham

Service Advisor (Customer Service)

Everflow -
Peterlee

Apply Now

Job details

Full-time
£26,678 - £29,987 a year
6 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Life insurance

Qualifications

Customer service

Full job description

Job Advert

About Us

At Everflow, we’re on a mission to reshape the utility industry.

We’re an award-winning, fast-growing business delivering smarter, greener water, waste and connectivity solutions to businesses across the UK and we’re proud of the impact we make every day.

Our quest is simple but powerful: bringing services together to make lives simple. By saving our customers time, money, and energy, we give them the headspace to focus on what really matters growing their businesses and making an impact.

And while free coffee and ping pong are nice (very nice, actually), they’re not the reason people stay. Our culture is. We value authenticity over ego, curiosity over comfort, and progress over perfection. We trust our people, encourage bold ideas, and believe success should never come at the cost of wellbeing or belonging.

The Role

We've grown really, really quickly over the last six years and are continuing to grow bringing with it the need for more exceptional individuals! We're on the lookout for fresh talent to join the vibrant buzz of our dynamic team right here in our fabulous Peterlee office.

Our Peterlee office opened earlier in 2023 to accommodate our growing team in some style! Here, we have a truly modern office environment, high-tech meeting areas, a café area, lots of stylish social space with arcade games, pool table and ping pong to name a few.

At the heart of our mission is the commitment to welcome, listen, engage, resolve, and amaze our customers every single day.

As a key player you will be responsible for using your fabulous personality to resolve any queries from our customers across via the telephone, email and live chat.

What You’ll Do

You’ll be busy, challenged, and trusted to make a real difference. You’ll:

Chatting with Customers – Your main gig will be handling inbound calls, connecting with customers, and helping solve their queries.
Being a Customer Hero – Whether it’s through the phone, email, or live chat, you’ll proactively answer questions and ensure every customer gets the support they need.
Keeping it Organized – You'll update our CRM system with every customer interaction, so we always stay on top of things.
Team Player – Collaborate with our Operations Team to tackle customer issues and keep everything running smoothly.
Escalating When Needed – If things get tricky, you’ll know when to escalate a situation to the Service Team Leader.
Delivering Awesome Service – Above all, you’ll consistently bring your A-game and provide top-notch service every time.

What We’re Looking For

We’re less about ticking boxes and more about finding the right person. You’ll probably:

Big Personality – at Everflow we are all about being our authentic selves but collaborating to deliver world class customer service.
Great Communicator –You’re a natural on the phone, asking the right questions and listening carefully to get the full picture of what customers need.
Organized and Detail-Oriented – You know how to stay on top of your tasks and pay attention to the little things that matter.
Team Player –You’re all about collaboration—jumping in to help out when team mates need support or when things get busy.
Flexible and Adaptable – Changes don’t throw you off—you stay calm and adjust quickly.
Pressure-Proof – When things heat up, you keep your cool and stay on track.
Self-Starter with a Positive Attitude –You’re motivated to get things done, and you bring an upbeat, can-do attitude to every interaction.

Previous customer service experience is an advantage, but not necessarily a requirement.

Full training will be provided, and we’re more interested in who you are, how you communicate, and the energy you bring to the team.

We’re all about creating a fun, supportive environment where you can grow, learn, and make a real impact. If you’re ready to be part of a dynamic team that’s focused on delivering amazing customer experiences, we want to hear from you!

What We Offer

We take rewarding our people seriously (and not just with biscuits). You’ll get a competitive salary with annual reviews, a generous pension of up to 8% employer contribution, and life insurance worth up to three times your salary.

You’ll enjoy hybrid working (up to three days from home), the option to buy or sell up to five days of annual leave, an extra celebration holiday, and enhanced parental and sickness benefits.

There’s also free breakfast, free parking, an on-site gym at our Peterlee HQ, access to an EV company car scheme, and a cycle-to-work scheme. For your wellbeing, we offer 24/7 counselling, virtual GP access, and a healthcare cash plan covering dental, physio, and optical care because looking after people shouldn’t stop at work.

Equal Opportunities

Everflow is proud to be an equal opportunities employer. We’re committed to creating an inclusive, diverse workplace where everyone feels respected, valued, and able to be themselves. Through our Equity, Diversity, Inclusion and Belonging (EDIB) policy, we ensure fair access to opportunities for all, regardless of background.

Apply Now

Refine Your Search

call centre jobs in durham

Service Advisor (Customer Service)

Outbound Bookings Advisor (Bank)

Alarm Call Handler (Part-Time PM)

Alarm Call Handler (Part-Time AM)

Customer Service Advisor

Alarm Call Handler (Full-Time PM)

Customer Service Assistant - Chester Le Street

Call Centre Operator

Alarm Call Handler

Customer Representative (Technical Support)

Alarm Call Handler (Part-Time Mornings)

Alarm Call Handler (Night Shift)

VMO2 Customer Service Advisor

Customer Care Call Advisor

Customer Service Expert

SENIOR CALL CENTRE AGENT

Outbound Sales Advisor

Customer Service Agent

Customer Service Advisor

Inbound Sales & Service Advisor

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