Customer solutions specialist Work, Jobs in Dursley, Gls (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
3d
Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
12d
Customer Services Specialist
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Content Editor – Language Specialist
Likewize —Bristol
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
Quick apply
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
Regional Sales Manager
Cross Rental Services Group —Bristol
Quick apply
Renewable Energy Heating/Solar/BESS Surveyor/Designer.
Redbridge and Sons Property Services Ltd —Gloucester
- £29,000 - £37,500 a year
- Overtime
- Customer service
- Presentation skills
- Plumbing
- Free parking
- Employee discount
Quick apply
11d
Senior Product Developer (Food)
Bart Ingredients Co Ltd —Bristol
- Up to £39,997 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Free parking
- Store discount
Quick apply
12d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Equipment Support Lead
TVS Supply Chain Solutions —Emersons Green
- £100 a day
- Full-time
- Hybrid work
- Engineering
- System design
- Maths
- Health & wellbeing programme
- Work from home
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Procurement Specialist
Littelfuse —Chippenham
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
Regional Scheduling Team Leader
HSL Compliance Limited —Ross-on-Wye
- £28,000 - £32,000 a year
- Communication skills
- Time management
- Annual leave
- Sick pay
Quick apply
Sales Co-Ordinator
Just Global HR —Swindon
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Cupra Sales Executive
Mon Motors —Gloucester
- £20,000 - £48,500 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Marketing Operations Specialist II
MSA Safety —Yate
- Full-time
- Sales
- Bachelor's degree
- Communication skills
Project Support Assistant
Assystem —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in dursley, gls

Customer Solutions Specialist

Customer Success Specialist

Customer Services Specialist

Category Specialist

Content Editor – Language Specialist

Production & Warehouse Supervisor

Regional Sales Manager

Renewable Energy Heating/Solar/BESS Surveyor/Designer.

Senior Product Developer (Food)

Service Delivery Specialist

Equipment Support Lead

Manager of Dedicated Implementations - EMEA

Service Delivery Specialist

Procurement Specialist

Regional Scheduling Team Leader

Sales Co-Ordinator

Inventory Specialist

Cupra Sales Executive

Marketing Operations Specialist II

Project Support Assistant

I want to receive the latest job alerts for customer solutions specialist in dursley, gls

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