client services manager Work, Jobs in ealing, gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Services Manager
Rapport —London
- £50,000 - £52,000 a year
- Full-time
- Data analysis skills
- Hotel
- Project management
- Employee assistance programme
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Services Manager
Epsilon —London
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
8d
Manager, Client Services
Pulse Power Holding GmbH —London
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
1d
Strategic Client Services Manager
Epsilon —London
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Mentoring
Client Relationship Manager
BRE Group (Building Research Establishment) —Watford
- £32,000 - £36,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Business development
- Free parking
9d
CLIENT MANAGER
Further Group —London
- Communication skills
Client Services Manager
The Pure Gold Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Customer service
- Annual leave
Quick apply
Office Manager
Michael Page —Shepperton
- £30,000 - £35,000 a year
- Organisational skills
2d
Client Services Manager
Impellam Group —London
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
5d
Client Services Manager
HeadFirst B.V. —London
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
5d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Senior Manager, Client Services
Pulse Power Holding GmbH —London
Quick apply
Facilities Assistant
Flatpay —London
- English
Quick apply
10d
Interim Customer Services Manager
ROYAL COLLEGE OF SURGEONS OF ENGLAND —London
- £41,655 - £51,122 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
Full Time Receptionist
Hubspace —Stanmore
- £25,000 - £28,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2d
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

client services manager jobs in ealing, gtl

Client Engagement Manager

Client Services Manager

Client Services Manager

Client Services Manager

Manager, Client Services

Corporate Guest Services Manager

Strategic Client Services Manager

Client Relationship Manager

CLIENT MANAGER

Client Services Manager

Office Manager

Client Services Manager

Client Services Manager

Head of CS - Under 18s Services

Senior Manager, Client Services

Facilities Assistant

Interim Customer Services Manager

Quality Control Representative

Full Time Receptionist

Client Success Manager - Fully Remote

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