technical assistant Work, Jobs in ealing, gtl (with Salaries)

Technical Support Assistant
Bookedit —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
7d
Senior HR Business Partner - 12 months FTC
Howden Group Holdings —London
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Organisational skills
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
7d
Technical Assistant (biotechnology)
D Young & Co —London
- Communication skills
Production Assistant (Mechanical & Electronic Assembly)
Integrated Design Limited —Feltham
- £21,500 - £25,000 a year
- Full-time
- English
- Electrical experience
- In-person
- Sick pay
Quick apply
7d
Technical Assistant
ISS Facility Services —London
- Microsoft Word
- Microsoft Excel
- Organisational skills
1d
Production Assistant
Ghostpunch Games —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
JUNIOR KITCHEN DESIGNER / DESIGN ASSISTANT
Interior Design Concepts —London
- £28,000 - £36,000 a year
- Full-time
- Social media management
- In-person
- AI
Quick apply
9d
Communications Assistant Apprentice
Central and North West London NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
2h
Trainee Assistant CAD Draughtsperson
LASCH Properties —Ripley
- From £12.71 an hour
- Full-time
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
13h
Technical Assistant
Newham Council —London
- £45,750 - £55,323 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
8d
Accounts Assistant
Karali group —London
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Mortuary Technician
London North West University Healthcare NHS Trust —London
- £36,943 - £44,900 a year
- Full-time
- University
- Hospice
3d
Research Assistant
Imperial College London —White City
- £43,863 - £45,509 a year
- Full-time
- Master's degree
- Communication skills
1d
Laboratory Technician & Support Worker
Imperial College London —Hammersmith
- £37,108 - £40,166 a year
- Full-time
- Laboratory experience
- No degree
- Communication skills
- Annual leave
10d
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
Departmental Facilities Assistant
Imperial College London —South Kensington
- £37,108 - £40,166 a year
- Part-time
- Maintenance
- University
- Annual leave
3d
Ecommerce Coordinator
RIXO —London
- Hybrid work
- Employee discount
Online Trading Assistant (12 Months FTC)
TJX Europe —Watford
- Full-time
- Sales
- Analysis skills
- Communication skills
8d
Payments Assistant
Birkbeck University of London —London
- £31,234 - £34,827 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
4d

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Technical Support Assistant

Bookedit -
London

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
7 days ago

Qualifications

Customer service
Technical support
IT support
Organisational skills
Account management
Communication skills

Full job description

Technical Support Assistant
The Role

The Technical Support Assistant provides hands-on support across client
accounts, ensuring that systems and solutions are implemented accurately,
efficiently, and in line with client requirements. This role requires strong
attention to detail, a proactive approach to problem-solving, and the ability to
work closely with account stakeholders to drive client satisfaction and success.
No prior technical experience is required; full training will be provided. This
position is ideal for a motivated, organized, and customer-focused individual
eager to develop technical and client management skills.

Key Objectives of the Role
 Prepare, maintain, and manage client systems accurately and efficiently.
 Ensure the timely and successful delivery of solutions aligned with
customer needs and objectives.
 Communicate clearly and proactively with clients regarding the progress
of queries and requests.
 Collaborate with internal stakeholders to identify opportunities for
improvement and growth within client accounts.
 Support colleagues by assisting with complex client requests or issue
escalations as needed.

Responsibilities
Client Systems Management
 Prepare, configure, and maintain client-specific systems according to
documented procedures.
 Follow training and guidance to ensure accurate system setup and
updates.
 Maintain a high level of attention to detail to prevent errors and ensure
systems operate correctly.
Delivery & Customer Support Ensure all solutions are delivered on time and meet customer objectives.
 Respond to client queries promptly and keep clients informed of
progress where needed.
 Escalate issues or complex requests to appropriate team members when
necessary.
 Ensure updates and solutions are delivered within agreed commercial
parameters.
Collaboration & Growth Support
 Work closely with internal stakeholders to support service delivery.
 Identify opportunities to enhance the client experience, encourage
adoption of new features, and support account development.
 Assist in managing escalations or challenging client requests, ensuring
issues are resolved efficiently.
Continuous Improvement
 Maintain knowledge of processes, systems, and best practices through
training and ongoing learning.
 Provide feedback on systems or processes that could improve efficiency
or customer experience.

Skills & Attributes
 Strong attention to detail and organizational skills.
 Excellent communication and customer service skills.
 Proactive, solution-oriented, and able to work independently.
 Collaborative and adaptable, comfortable working with a range of
stakeholders.
 Willingness and ability to learn new systems and processes quickly.

This role requires an individual who actively demonstrates and upholds
company values.

This job description is not exhaustive. The employee may be required to
undertake additional duties within their skillset and capability as reasonably
requested by their manager to support the needs of the business.

Pay: £25,000.00-£30,000.00 per year

Work Location: Hybrid remote in London EC4A 2DQ

Quick apply

Refine Your Search

technical assistant jobs in ealing, gtl

Technical Support Assistant

Senior HR Business Partner - 12 months FTC

IT Support Assistant

Technical Assistant (biotechnology)

Production Assistant (Mechanical & Electronic Assembly)

Technical Assistant

Production Assistant

JUNIOR KITCHEN DESIGNER / DESIGN ASSISTANT

Communications Assistant Apprentice

Trainee Assistant CAD Draughtsperson

Technical Assistant

Accounts Assistant

Mortuary Technician

Research Assistant

Laboratory Technician & Support Worker

Ticket Office & Operations Assistant

Departmental Facilities Assistant

Ecommerce Coordinator

Online Trading Assistant (12 Months FTC)

Payments Assistant

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