Support engineer corby Work, Jobs in Earls Barton, Nth (with Salaries)

Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
4d
Business Analyst
GXO Logistics —Weldon and Gretton
- £35,000 a year
- Monday to Friday
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
11d
Engineering Manager - Corby
Tata Steel —Corby
- Full-time
- Engineering
- Maintenance
- Travel
- Employee assistance programme
- Employee discount
Master Tech / Skilled Engineer
Stagecoach —Kettering
- £40,864 a year
- Overtime
Engineering Team Leader (Nights)
BakeAway UK —Corby
- Up to £57,925 a year
- Overtime
- Maintenance
- Supervising experience
- In-person
- Free parking
- Annual leave
Quick apply
Stock Coordinator
GXO Logistics —Weldon and Gretton
- £31,000 a year
- Rotating shift
- Supervising experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
4d
Crane Engineer Team Member
Tata Steel —Corby
- £39,481 a year
- Full-time
- IT
- Communication skills
- Mechanical knowledge
- Free parking
- Employee assistance programme
Field Service Engineer
Linde MH UK Ltd. —Wellingborough
- Full-time
- Annual leave
- Referral programme
Contract Administrator
Axil Integrated Services —Corby
- £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
Quick apply
2d
Service Delivery Administrator
Axil Integrated Services —Corby
- £25,500 a year
- Full-time
Quick apply
1d
Software Engineer
RS Group —Corby
- Remote
- Java
- AWS
- JavaScript
- Annual leave
- Employee assistance programme
Inventory Administrator (Rotating)
GXO Logistics —Weldon and Gretton
- £25,459 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
12d
Field Service Engineer
Jungheinrich UK —Kettering
- Maintenance
- Driving
- Annual leave
Quick apply
Plastic Injection Mold Setter
Jokey UK Ltd. —Corby
- Rotating shift
Quick apply

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Support Engineer - Corby

RM Education Limited -
Desborough

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Job details

Permanent
4 days ago

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Based onsite in a school, you will be providing technical and customer support.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer corby jobs in earls barton, nth

Support Engineer - Corby

Business Analyst

Engineering Manager - Corby

Master Tech / Skilled Engineer

Engineering Team Leader (Nights)

Stock Coordinator

Crane Engineer Team Member

Field Service Engineer

Contract Administrator

Service Delivery Administrator

Software Engineer

Inventory Administrator (Rotating)

Field Service Engineer

Plastic Injection Mold Setter

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