Senior it support Work, Jobs in East Grinstead, Wsx (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
3d
IT Support Technician (Level 2)
Ardingly College —Haywards Heath
- £28,000 - £30,000 a year
- Full-time
- School
6d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
4d
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
8d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
9d
Project Manager
CGI —Leatherhead
- Full-time
- DevOps
- Agile
- Communication skills
Quick apply
Executive Administrator
ASD Learning LTD —Welling
- £27,000 - £30,000 a year
- Full-time
- English
- Travel
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Head of Sales
GPP —Redhill
- £65,000 - £70,000 a year
Quick apply
7d
Systems and Data Manager
Richard Challoner School —New Malden
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Organisational skills
Quick apply
7d
Conveyancing Assistant
Parfitt Cresswell —Haywards Heath
- From £26,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
2d
Consultant Histopathologist
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £113,565 - £150,569 a year
- Full-time
- Work from home
4d
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Customer & Content Coordinator
John Jaques and Son Ltd —Edenbridge
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
1d
Project Manager - Telecoms & Software
Metricell Limited —Horsham
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
3d
Senior IT Operations Analyst
The Salvation Army —London
- £46,885 a year
- Full-time
10d
Senior IT Support Technician
GLF Schools —Caterham
- £30,791 a year
- Full-time
- School
9d
Senior Administrative Support Assistant
GB Maintenance Solutions Ltd —London
- £25,600 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Senior Digital Marketing Executive
britweb —Horsham
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Office
- IT
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Software Application Tester Apprentice
QA Apprenticeships —Horsham
- £15,600 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer literacy
- Employee discount
Employer Services Manager
Get Set UK 1 —London
- Sales
- Contracts
- Employee assistance programme
Quick apply

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2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
3 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in east grinstead, wsx

2nd Line Support Technician

IT Support Technician (Level 2)

E-Commerce Customer Support Associate (Full Time)

Production Support Analyst

Level 3 Support Technician

Project Manager

Executive Administrator

Head of Sales

Systems and Data Manager

Conveyancing Assistant

Consultant Histopathologist

Trainee IT Support Engineer

Customer & Content Coordinator

Project Manager - Telecoms & Software

Senior IT Operations Analyst

Senior IT Support Technician

Senior Administrative Support Assistant

Senior Digital Marketing Executive

Software Application Tester Apprentice

Employer Services Manager

I want to receive the latest job alerts for senior it support in east grinstead, wsx

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