Information officer Work, Jobs in East Ham, Gtl (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
9d
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £4,379 a month
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
Assistant Hub Officer
HM Revenue and Customs —Stratford
- £31,471 a year
- Part-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Travel
- Work from home
11d
Data Cleansing Support Officer
Royal Aeronautical Society (RAeS) —London
- £15 - £17 an hour
- Temporary
- Hybrid work
- CRM software
- SQL
- Analysis skills
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Vetting Officer - 12 Month Fixed Term Contract
British Transport Police —London
- £35,754.47 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- Typing
- Communication skills
Personal Assistant to the Chief Executive Officer
LSR Solutions, Inc. —London
- £74,000 - £96,000 a year
- 8 hour shift
- Hybrid work
- English
- Organisational skills
- Employee stock purchase plan
- Work from home
Quick apply
11d
Referrals and Administration Officer
Caridon Young Living —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Life insurance
Quick apply
5d
Property Management Admin and Inspection Officer
City Borough Housing Limited —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Writing skills
- Databases
- Data entry
- Work from home
Quick apply
10d
Information Security Officer
Ergo UK Specialty Limited —London
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
Quick apply
4d
Trainee Housing Enforcement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
3d
Planning Support Officer (Part Time)
Royal Borough of Greenwich —London
- £29,436 - £36,585 a year
- Part-time
- Customer service
Family Information and Advice Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Analysis skills
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Case Officer (Vulnerable Pupils)
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Full-time
- School
13d
RESEARCH OFFICER
The Place —London
- £27,973 - £34,966 a year
- Part-time
- Hybrid work
- Doctoral degree
- Business
4d
Income Officer - Court
Lewisham Council —London
- £37,509 - £41,637 a year
- Full-time
- Organisational skills
- Employee discount
10d
Deputy List Officer
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
11d
Reporting and Insights Officer
Department for Science, Innovation & Technology —London
- £47,355 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
- Communication skills
- Annual leave
- Employee discount
3d

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

information officer jobs in east ham, gtl

Customer Contact Officer

Student Conduct Officer (Medicine)

Organised Immigration Crime (OIC) Investigator

Assistant Hub Officer

Data Cleansing Support Officer

Vetting Officer - 12 Month Fixed Term Contract

Communications Officer (First Contact/Despatch)

Personal Assistant to the Chief Executive Officer

Referrals and Administration Officer

Property Management Admin and Inspection Officer

Information Security Officer

Trainee Housing Enforcement Officer

Planning Support Officer (Part Time)

Family Information and Advice Officer

Welfare Advice Officer

Case Officer (Vulnerable Pupils)

RESEARCH OFFICER

Income Officer - Court

Deputy List Officer

Reporting and Insights Officer

I want to receive the latest job alerts for information officer in east ham, gtl

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