Passenger assistant Work, Jobs in East Ham, Gtl (with Salaries)

Customer Delivery Assistant - Gateline
c2c Railways —Barking
- £25,506 a year
- Part-time
- Customer service
Quick apply
21h
Passenger Assistant
Clayhall Executive Cars —London
- £12.71 - £15.00 an hour
- Monday to Friday
- In-person
- Care plans
- School
- Annual leave
Quick apply
14d
Customer Delivery Assistant - Train Dispatch
c2c Railways —London
- £29,160 a year
- Part-time
- Customer service
Quick apply
21h
Customer Delivery Assistant - Ticket Office
c2c Railway —London
- £29,160 a year
- Part-time
- Customer service
Quick apply
2h
Passenger Assistant for school runs - South East London and Dartford
247 Airport Transfer —South East London
- £12.71 - £13.00 an hour
- Part-time
- English
- IT
- Care plans
- Flexitime
Quick apply
Passenger Assistant for school runs - London - now recruiting for September
247 Airport Transfer —London
- £12.71 - £13.00 an hour
- Part-time
- English
- IT
- Care plans
- Flexitime
Quick apply
Passenger Assistant (18 Hours)
London Hire Group —London
- £14.80 an hour
- Overtime
- Communication skills
- School
- Annual leave
Quick apply
Kitchen Assistant
ISS Facility Services —Ilford
- £14.81 an hour
- Monday to Friday
12d
Customer Service Assistant & Station Control Assistants
Network Rail —London
- £27,464 a year
- Weekend availability
- English
- Communication skills
- Annual leave
12d
Customer Delivery Assistant - Ticket Office
c2c Railways —Basildon
- £29,160 a year
- Part-time
- Customer service
Quick apply
21h
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Passenger Assistants in (Paddington, Westminster, Kensington)
Cascade —Westminster
- £110 - £130 a week
- Part-time
- School
Quick apply
14d
Passenger Assistant
Kinect Services —Stanford-le-Hope
- £12.71 an hour
- Part-time
- No experience needed
- In-person
- Annual leave
School Transport Escort (Passenger Assistant)
FAAS CARS —Morden
- £14 - £20 an hour
- Temporary
- Heavy lifting
- Nursing home
- First Aid Certification
Quick apply
11d
Passenger Assistant for school runs - Hounslow and Richmond
247 Airport Transfer —South West London
- £12.71 - £13.00 an hour
- Part-time
- English
- IT
- Care plans
- Flexitime
Quick apply
Hospitality Food Host
ISS Facility Services —London
- £15.24 an hour
- Monday to Friday
- Hospitality
- Customer service
- Continuous improvement
PCO Driver and Passenger Assistants in SE6
Cascade —Catford
- £300 - £400 a week
- Part-time
- In-person
- School
Quick apply
School Transport Passenger Assistant for pupils with SEND
Richard Challoner School —New Malden
- £12.75 an hour
- Part-time
- Working with children
- In-person
- School
Quick apply
6d
PASSENGER ASSISTANTS / SCHOOL ESCORTS WANTED
Zedcarz —Kingston upon Thames
- Temporary
- Care plans
- Communication skills
- School
Quick apply
Customer Delivery Assistant - Gateline
c2c Railway —Benfleet
- £25,506 a year
- Part-time
- Customer service
Quick apply
1h

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Customer Delivery Assistant - Gateline

c2c Railways -
Barking

Quick apply

Job details

Part-time
£25,506 a year
21 hours ago

Qualifications

Customer service

Full job description

Description

BKGGTL103 Sat & Sun - 15:00-23:00 (16 hours/wk)

This post will be responsible for the safety of customers and staff at the station/platform/train interface, ensuring punctual and efficient train service performance, while providing outstanding customer service at all times. The post holder will be responsible for the safe operation of the gateline and assist with the basic impartial retailing of products. The post holder will be responsible for the safety and operational compliance of their station location. The post holder will be the first point of contact on the station for dealing with any emergency and escalating to your local manager / SDC / signal person / Safety Department.

Key Responsibilities

Assist with the impartial and accurate retailing of local and promotional products
Be the focal point for train service delivery at the station, specifically during peak hours and service disruption, reporting delays to the train service where applicable
Provide accurate train running information including during times of disruption
Ensure that the range of daily and weekly safety and security checks are currently carried out and that appropriate records are kept
Comply with station procedures & guidelines
Automatic Ticket Gate operation
Use of existing and future technology to meet business requirements
Provide a high level of customer service at all times
Ensure that station presentation is kept to an excellent standard by carrying out light litter picking duties (not heavy cleaning such as toilet cleaning, graffiti removal etc), and displaying and maintaining posters and poster displays according to company guidelines.
Where no medical restriction applies undertake snow clearance and winterisation duties.
Carry out a daily and weekly test of the fire alarm panel, maintaining records of same (where applicable
Make sure all accidents are reported in line with the safety department procedure
Undertake fault reporting, update and monitor the register
Undertake monitoring of contractors making sure contractors sign in and work within company policies and guidelines
Attend all training courses/staff briefings
Liaise with industry partners including LUL, TFL and other Train Operating Companies
Support the Station Management team in ensuring the station operates to a high standard at all times.
Undertake floor walking duties providing information and assistance to customers within the station environment
Assist Mobility Impaired Customers and Visually Impaired Customers, meeting and greeting and dealing with onward travel arrangements.
Maintain a high level of station presentation
Undertake manual PA announcements when required to do so, assisting with customers when on and around the station especially during times of disruption
Assist with ill/injured passengers arriving at the station either on-train or walk-in, report as necessary through the internal process and deal with any emergency services required
Work within the working time regulations for rail

Skills, Knowledge and Expertise

Retail operation and gateline competency
High level of interpersonal and customer service skills
Ability to deal with customers in all situations
To pass the company standards for the role.

Training will provided in the areas detailed above.

About c2c Railways

c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex and is one of the UK’s most punctual and popular train operators.

Quick apply

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passenger assistant jobs in east ham, gtl

Customer Delivery Assistant - Gateline