Client services occupations Work, Jobs in East Malling, Ken (with Salaries)

Customer Service Coordinator
Commercial Services Group —West Malling
- £25,949 - £29,614 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
12d
Key Account Administrator
Kentec Training Ltd —Tonbridge
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Aftersales Advisor
BCA —Tonbridge
- £14.54 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
3d
B2B Client Care Advisor & Finance Admin
Thurgoods Limited —Basildon
- £27,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Complaints Handler
Right Choice Insurance Brokers —Romford
- £31,359 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
3d
Customer Service Representative
Baker Self Adhesive Labels —Brentwood
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
12d
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Russell Publishing —Brasted
- Up to £45,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Especialista gestión clientes
CNH Industrial —Basildon
Partner Success Manager
Yonder —London
- £27,215 - £67,881 a year
- Hybrid work
- Annual leave
Customer Services Administrator
Maritime Transport —Barking
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Trescal —Basildon
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
3d
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Customer Management Specialist
CNH Industrial —Basildon
Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Customer service
- Employee discount
Quick apply
1d
CRM Associate
Brookfield Asset Management —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Fulfillment Specialist
Bank of America —Bromley
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme

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client services occupations jobs near east malling, ken

Customer Service Coordinator

Commercial Services Group -
West Malling

Quick apply

Job details

Permanent | Full-time
£25,949 - £29,614 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Location: Kings Hill / Hybrid

Salary/package: £25,949 - £29,614 per annum (DOE)

Contract type: Permanent

Hours: Full time, 37 hours per week

As a Customer Service Coordinator, you will play a key role in supporting customers throughout the full energy contract journey, from initial submission through to live supply. Working within Lumina Energy, you will help ensure a smooth, accurate and responsive service for both customers and suppliers.

Who we are

Lumina Energy is a UK-based energy consultancy founded in 2012 and part of the Commercial Services Group, which is owned by Kent County Council. The company specialises in helping businesses manage their energy needs by offering services like energy procurement, usage data management, and carbon reduction planning. They are particularly focused on assisting companies in becoming more energy-efficient, reducing costs, and working towards sustainability goals.

Why this role matters

You will play a key role in delivering a high-quality customer experience, ensuring energy contracts are processed accurately and customer queries are resolved efficiently.

This is a role where organisation and attention to detail are essential, with responsibility for managing customer journeys, supplier interactions and accurate data handling.

What you’ll be doing

Managing customer queries and resolving issues with suppliers and third parties.
Supporting Change of Tenancy requests to ensure smooth transitions.
Processing contracts and monitoring progress through to live status.
Confirming contract updates and keeping customers informed.
Coordinating meter installs, upgrades and removals with suppliers.
Completing credit checks and data validations to ensure accuracy.
Maintaining pricing information and supporting system updates.
Escalating and managing customer complaints where required.
Building strong working relationships with suppliers, customers and internal teams.

What we’re looking for

Proven experience in a customer service or administrative role.
Experience in the energy sector (desirable)
Strong organisational skills with excellent attention to detail.
The ability to manage multiple tasks and meet deadlines.
Excellent communication and relationship-building skills.
A proactive and solutions-focused approach.
Confidence working with data, systems and Microsoft Office.
Proficient use of Microsoft Excel.

What you’ll get in return

Salary of £25,949 - £29,614 per annum.
25 days annual leave, rising to 27 after 4 years..
Birthday Day Off.
One concessionary day during the Christmas period.
Pension scheme with 4% employer contribution.
Life assurance cover.
Access to Learning and Development opportunities via our CSG Academy.
Hybrid working.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Quick apply

Refine Your Search

client services occupations jobs in east malling, ken

Customer Service Coordinator

Key Account Administrator

Aftersales Advisor

Customer Service Coordinator

B2B Client Care Advisor & Finance Admin

Complaints Handler

Customer Service Representative

Client Resident Liaison Officer - Social Housing

Customer Success Manager

Resident Liaison Officer

Customer Onboarding Specialist

Especialista gestión clientes

Partner Success Manager

Customer Services Administrator

Customer Service Representative

Customer Engagement Specialist

Customer Management Specialist

Customer Service Advisor

CRM Associate

Senior Fulfillment Specialist

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